Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,652 Reviews)
Rating breakdown 4,652 reviews
5 Stars
3,324
4 Stars
791
3 Stars
266
2 Stars
130
1 Star
141
81%of customers recommend this product.
(
1,052 out of
1,293)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
5
Great battery life and features
on August 7, 2025
Posted by: Angemom
[This review was collected as part of a promotion.] I use my watch to track my sleep and exercise. I also use the phone and messaging apps. I live how easy I can control my music on my new watch. I upgraded from 2 to 7, so Galaxy AI was a nice bonus.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great watch if you want all of the fancy features
on August 7, 2025
Posted by: Julie B
from New orleans
Expertise:Expert
Verified Purchase:Yes
The watch does everything but
It will not track my apnea; says placement is off. But it picks up everything else.
The watch app does not directly give info; you have to pair it with another app to get the details.
Also, the watch does not come with charging cube and the charger requires a mini USB female end. Should either come with or inform w purchase to get one; couldn't use my watch for a few days.
It will not track my apnea; says placement is off. But it picks up everything else.
The watch app does not directly give info; you have to pair it with another app to get the details.
Also, the watch does not come with charging cube and the charger requires a mini USB female end. Should either come with or inform w purchase to get one; couldn't use my watch for a few days.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Watch integration with Galaxy AI
on August 7, 2025
Posted by: SamsungLovefromIA
[This review was collected as part of a promotion.] The samsung Galaxy Watch 7 was a step up from my 5. Galaxy AI is seamless and a new bonus for Samsung users. I never leave home without my watch!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on August 7, 2025
Posted by: Gigisjeep
[This review was collected as part of a promotion.] Galaxy Al...I absolutely loved my Galaxy to my daughter in law as a gift because she had a Galaxy phone and had been wanting a watch for a long time to go with her phone so as a gift I gave her mine.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on August 7, 2025
Posted by: Jailah
I really want the watch because I can't always put it out
Written by a customer while visiting Samsung US
Customer Rating
4
Nice watch
on August 7, 2025
Posted by: RiverRat
[This review was collected as part of a promotion.] Like my watch but the battery dies too quickly, even when not in use. Wish it would last longer. I dont think it has Galaxy AI to really use.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
My Watch will freeze
on August 7, 2025
Posted by: PennyP
[This review was collected as part of a promotion.] When it gets hot or cold the watch freeze up and I work outside
Value
3
Response from Samsung USBy R&R Team, August 8, 2025
Howdy PennyP,
Thank you for taking the the time to share your experience with using the Samsung Galaxy Watch7 with us. We appreciate your candor as we improve the functionality and performance of our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Please take a moment to review, "Keep your Galaxy device at its normal operating temperature" to learn what factors may be impacting your device. If you have any questions for us afterward or if you would like any further assistance, please feel free to contact Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
Thank you for taking the the time to share your experience with using the Samsung Galaxy Watch7 with us. We appreciate your candor as we improve the functionality and performance of our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Please take a moment to review, "Keep your Galaxy device at its normal operating temperature" to learn what factors may be impacting your device. If you have any questions for us afterward or if you would like any further assistance, please feel free to contact Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
Written by a customer while visiting Samsung US
Customer Rating
5
Surprisingly tough
on August 7, 2025
Posted by: ConcreteJoe
[This review was collected as part of a promotion.] This watch has survived 3 tough mudders and counting. Its been with me for 50 plus hour work weeks doing concrete. Its been dipped and covered in mud, concrete, water, sweat and is still going strong.
Value
5
Written by a customer while visiting Samsung US