Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,672 Reviews)
Rating breakdown 4,672 reviews
5 Stars
3,336
4 Stars
792
3 Stars
271
2 Stars
130
1 Star
143
81%of customers recommend this product.
(
1,062 out of
1,305)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
4
Great watch except the battery life is very low
on August 4, 2025
Posted by: Gem001
[This review was collected as part of a promotion.] I love that this watch has a fall detector. Allowing me freedom from a pendant fall necklace but the battery dies so fast that it's on the charger a lot. Increasing my risk of fall/injury when it's on charge. I love the Galaxy AI on it!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Prefect for nursing!
on August 4, 2025
Posted by: RavnMocker
[This review was collected as part of a promotion.] I love this watch. I wear it at work in the hospital every day. It's durable, easy to sanitize and I never have to take my phone out of my pocket, because I can just utilize my watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Just Love it
on August 4, 2025
Posted by: Aveenkumar22s
[This review was collected as part of a promotion.] It's a lovely comfortable watch ⌚️.
Lovely it.
Lots of tracking and monitoring
Very accurate and detailed information
Very cool and good looking design
Very useful
Great battery life and user-friendly
Lovely it.
Lots of tracking and monitoring
Very accurate and detailed information
Very cool and good looking design
Very useful
Great battery life and user-friendly
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy watch 7
on August 4, 2025
Posted by: Blond89
[This review was collected as part of a promotion.] Galaxy watch 7 is a great product. Although I was on defense about getting it, I gave it a chance and I did not regret. Galaxy watch 7 tends to record my steps and calories for the day and has has other great features. The most i love about this Galaxy watch 7, when I am not near my phone, it answers remotely. Having this product (Galaxy watch 7), was a great buy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent watch
on August 4, 2025
Posted by: Levydamancha2025
[This review was collected as part of a promotion.] Very happy with my watch
Charging very quickly
I would recomend for everyone
Charging very quickly
I would recomend for everyone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very Durable
on August 4, 2025
Posted by: Sissy1071
[This review was collected as part of a promotion.] I've had several watches and they do get better, my inky question os the round sensor getting damaged and falling off. I cant li e without my watch.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Product overall good build quality
on August 4, 2025
Posted by: Smartwatchesare4everyone
[This review was collected as part of a promotion.] What it is missing is a possible cellular feature that does not REQUIRE wifi whenever I have to use it, which is pretty common for all of these smart watches. Overall, it is a sleeker design compared to Apple watch and looks like an actual watch! A very smart design in general, just the cellular feature that's missing where it won't do anything else unless its connected to the wifi.
Value
3
Response from Samsung USBy R&R Team, August 20, 2025
Good day Smartwatchesare4everyone,
Thanks for sharing your experience using the Samsung Galaxy Watch7 with us. Your feedback is valued as we improve the functionality of our product line. The Galaxy Watch7 LTE does not require a Wi-Fi connection in order to use its cellular capabilities. While it can connect to Wi-Fi, the LTE functionality allows it to connect to a mobile network independently for calls, texts, and data, even when not near your phone or a Wi-Fi network. Without having more information available regarding what you may be experiencing with your connectivity and without being able to ask you any follow up questions to probe further, I recommend contacting Samsung Support for further assistance with troubleshooting your connectivity. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Activate LTE service for your Samsung Galaxy Watch
https://www.samsung.com/us/support/answer/ANS10003298/
Problems with call and text messages on your Samsung smart watch (LTE)
https://www.samsung.com/us/support/troubleshooting/TSG01003245/
Thanks for sharing your experience using the Samsung Galaxy Watch7 with us. Your feedback is valued as we improve the functionality of our product line. The Galaxy Watch7 LTE does not require a Wi-Fi connection in order to use its cellular capabilities. While it can connect to Wi-Fi, the LTE functionality allows it to connect to a mobile network independently for calls, texts, and data, even when not near your phone or a Wi-Fi network. Without having more information available regarding what you may be experiencing with your connectivity and without being able to ask you any follow up questions to probe further, I recommend contacting Samsung Support for further assistance with troubleshooting your connectivity. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Activate LTE service for your Samsung Galaxy Watch
https://www.samsung.com/us/support/answer/ANS10003298/
Problems with call and text messages on your Samsung smart watch (LTE)
https://www.samsung.com/us/support/troubleshooting/TSG01003245/
Written by a customer while visiting Samsung US
Customer Rating
5
This watch is truly amazing.
on August 4, 2025
Posted by: Michael
[This review was collected as part of a promotion.] You can actually upload the data from your watch directly to your doctor office. It sends your EKG your your blood pressure everything. This is an awesome watch for on the go as well you can answer your phone calls on your wrist. You can control your music all right there while your phone stays in your pocket. Definitely suggest this product to anyone. And the Galaxy AI is right there on your wrist to help you with anything you need.
Value
5
Written by a customer while visiting Samsung US