Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,704 Reviews)
Rating breakdown 4,704 reviews
5 Stars
3,357
4 Stars
799
3 Stars
272
2 Stars
131
1 Star
145
82%of customers recommend this product.
(
1,082 out of
1,327)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
5
Perfect Upgrade!
on July 30, 2024
Posted by: Sardee
[This review was collected as part of a promotion.] I decided to get the Galaxy Watch 7 to replace my beloved Galaxy Watch 3, and I think it was a great choice. I loved my Watch 3 but there has been so many advancements in technology since then. I love the gestures, however my watch has answered a few phone calls that I didn't mean to, but I think I can change that in the settings. Battery life is great and it charges super fast. Glad I upgraded. It also came with a new feature that I am excited to try, Galaxy AI !
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Battery drain
on July 30, 2024
Posted by: Adyyyyyyyyyy
[This review was collected as part of a promotion.] I love the samsung galaxy watch 7, but there's a huge battery drain while bluetooth is connected to my phone. The whole reason I bought the watch was so I can respond while working and not carry my phone on me. It has great features and I love it. I just don't love the battery. It's drains about 15 percent every hour.
Value
2
Response from Samsung USBy R&R Team, August 1, 2024
Thank you for your honest review! We appreciate hearing from our loyal customers so that we can continue to make changes and improvements. We see that you are reaching out in regards to your new Galaxy Watch7. This watch boasts an all-new Exynos processor that enables Galaxy AI to work at full capacity to guide you on your health and wellness journey. We're glad to hear that besides the battery your experience has been a good one with this device. We urge you to check out the link attached which will provide you options that should optimize your watch's battery so that you can go back to enjoying your new watch. If this continues to be your experience, please reach out to us at Samsung Support so that we can further assist you. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
New features are Amazing!
on July 30, 2024
Posted by: Galaxy229
[This review was collected as part of a promotion.] The new watch 7 is surpassing my expectations. The health tracking with AI is a game changer! I love all the new insights like the AGES tracker and the updated sleep tracking abilities.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best in class with so many new features
on July 30, 2024
Posted by: Heythere
[This review was collected as part of a promotion.] This watch has so many improvements over previous gen galaxy watches. Best battery life with new processor and higher memory. Very happy with the watch performance so far. I will definitely recommend to upgrade as I see this is much more usable now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Like it but trying to figure it out
on July 30, 2024
Posted by: Jhayes
[This review was collected as part of a promotion.] I am really liking the new watch but I am still trying to figure out all of the new features on it. It has a really nice feel to it and is super comfortable.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointed in battery life. Like otherwise
on July 30, 2024
Posted by: swg4ut
[This review was collected as part of a promotion.] Got the new 44mm Galaxy 7. Like the watch and the features, but the battery wont last a day. Having to charge multiple times each day. So turning off all the features to try and save battery life stinks. Looking forward to trying the Galaxy AI.
Value
3
Response from Samsung USBy R&R Team, August 1, 2024
We extend our gratitude for your candid review. Feedback from our esteemed customers is of great value to us as it provides invaluable insights into their experiences with our products. It has come to our attention that you have acquired the new Watch7. Equipped with the all-new Exynos processor, the Galaxy AI operates at peak efficiency, offering comprehensive guidance on your health and wellness journey. It allows you to analyze various aspects of your nightly sleep, offering insights into optimizing your overall well-being. For guidance on maximizing your watch battery, please refer to the attached link. Should you encounter persistent battery draining, we kindly request that you reach out to us at Samsung Support for further assistance. - Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
Good watch
on July 30, 2024
Posted by: BandMom08
[This review was collected as part of a promotion.] I upgraded from the Galaxy 5 due to battery issues. I will say the day-to-day use of the watch 7 is much better than the 5 was. For my purposes, it's not much different otherwise. I have tried several nights to use sleep tracking and the watch dies within 4-5 hours, with a full charge. So sleep tracking is pretty much useless. Otherwise, for me it's a solid watch. I have not explored any of the Galazy AI features.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the look
on July 30, 2024
Posted by: Dawgden
[This review was collected as part of a promotion.] Was originally not feeling the green color but after recieving it, I must admit that it is sleek. Love the screen and slimmer bezel compared the galaxy 6 watch. Eaay to use as always. First smart watch and I'm loving it. Getting used to the "Galaxy AI" but easy to use.
Value
5
Written by a customer while visiting Samsung US