Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,704 Reviews)
Rating breakdown 4,704 reviews
5 Stars
3,357
4 Stars
799
3 Stars
272
2 Stars
131
1 Star
145
82%of customers recommend this product.
(
1,082 out of
1,327)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Posted by: Christy
from Salt Lake City, UT
Verified Purchase:Yes
I am a big Samsung fan, but this watch was a HUGE disappointment. After a week of giving it a shot I just had to return it. Giving Samsung the benefit of the doubt I received a "dud" but if other users are reporting the same issues, then Buyer Beware. The watch did not hold a charge for more than 12-14 hours at a time. So much for tracking daily steps (or heaven forbid, anything more intense) when you have to take it off in the early evening and sit it on a charger in the middle of the high activity part of your day after work. I hardly got to use it for any of the special features because it just drained the battery even faster. No thank you.
No, I would not recommend this to a friend.
Performance
1
Value
3
Response from Samsung USBy R&R Team, August 2, 2024
Thank you for contacting us, Christy. We noticed that you've reached out to share your experience with the new Watch7. The Watch7 features a new 3nm processor that enhances your daily activities. You can easily switch from checking the weather to tracking your workouts. Additionally, it optimizes battery life for long-lasting power, ensuring that the Galaxy Watch7 keeps up with you. If your experience shortened battery life, check out the link attached that provides you with options to help optimize your battery. Samsung offers a 12-month limited manufacturer defect warranty through Samsung Care. If this persists, please reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Sandy
from Maine
Expertise:Intermediate
Verified Purchase:Yes
This watch is really the best smart watch if have owned. However I had to return it because the trade in part of my order did not transmit it and Samsung basically that was my problem. Without the trade in I couldn't justify the expense. Great watch and lousy policy
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
I had the Z Fold 3. This is a WOW
on August 1, 2024
Posted by: Alnassiry
[This review was collected as part of a promotion.] First is first. AI is a big step. You can do all possible task without needing the internet. The first time for years. I can do a lot of tasks fun stuff without the need to be entangled. This quanum physics for me.
Not to mention the sleek look of the black color, the awesome look, the upgraded screens and cameras.
I'm telling ya, I'm in love.
Not to mention the sleek look of the black color, the awesome look, the upgraded screens and cameras.
I'm telling ya, I'm in love.
Value
5
Written by a customer while visiting Samsung US
Posted by: Project emerald
from Iowa
Expertise:Expert
Verified Purchase:Yes
Watch came extremely early loved the new features on it and the watch is extremely fast in the 3 days I have owned it the watch has never lagged the battery life lasts well over 2 days in my usage sleep tracking is amazing the interface is awesome I love the double pinch feature and the shake feature the watch is an excellent purchase in my opinion!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing watch
on August 1, 2024
Posted by: Robespo721
[This review was collected as part of a promotion.] Best watch yet! Fits great love all the features good battery life and fast charging. With the AI voice assistant makes the watch a breeze to navigate.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good Upgrade
on July 31, 2024
Posted by: Yoyooyo
[This review was collected as part of a promotion.] This is a good upgrade from my galaxy watch 4 classic. It's faster and has better features. Oh yeah, there's the Galaxy AI. I have not tried it, but it's probably good.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I didn't know what to expect
on July 31, 2024
Posted by: NotLuigiTM
[This review was collected as part of a promotion.] I am so glad that I made this purchase. I was hesitant to get a watch. After having it for a week, I am glad I got one. It has been useful to me. I am not sure if it has or how to galaxy AI on this device but with all it's features, you'd never know. Best things I like are being able to text form it, the gestures to stop audio, and the sleep tracker. All in all its a great watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the AGE metric on Galaxy Watch7
on July 31, 2024
Posted by: 53andSamsung
[This review was collected as part of a promotion.] Upgraded from Watch6 Classic. This watch is 1mm bigger and I don't need the rotating bezel. AGE Stat new for me, perhaps enabled with Galaxy AI. Look forward to improving my score. Been using and still use the sleep coaching. But AGE is a welcomed addition for me healthwise. Battery life seems to be the same as my prior watch.
Value
4
Written by a customer while visiting Samsung US