Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,653 Reviews)
Rating breakdown 4,653 reviews
5 Stars
3,324
4 Stars
791
3 Stars
266
2 Stars
130
1 Star
142
81%of customers recommend this product.
(
1,052 out of
1,294)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
3
Battery life not very good.
on July 28, 2025
Posted by: Kimdon
[This review was collected as part of a promotion.] I got a galaxy 7 watch for my birthday and have had to turn off most features because the battery runs down within a day. I very disappointed i specifically asked for this watch as I am trying to ramp up my exercise routine and wants to record my progress 🙃.
Value
3
Response from Samsung USBy R&R Team, July 29, 2025
Hello Kimdon,
Thanks for taking the opportunity to share your sentiments with us about your experience with using the Samsung Galaxy Watch7. We value your feedback as we strive to be innovative while improving the performance and functionality of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than ideal battery life on your device, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your Watch7 battery. Feel free to reach out to Samsung Support afterward if you have any questions or if you would like any further assistance. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the opportunity to share your sentiments with us about your experience with using the Samsung Galaxy Watch7. We value your feedback as we strive to be innovative while improving the performance and functionality of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than ideal battery life on your device, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your Watch7 battery. Feel free to reach out to Samsung Support afterward if you have any questions or if you would like any further assistance. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
I love this watch!
on July 28, 2025
Posted by: Bobbi86
[This review was collected as part of a promotion.] I upgraded from the 4 classic and I am loving it! Seems like the sensor is better and costs my steps better. Lovethe look of it too. Battery isn't the greatest but its not a huge deal to me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good watch that is comfortable to ware
on July 28, 2025
Posted by: twig1980
[This review was collected as part of a promotion.] The watch after a year still has near 36 hours of battery life. Has good activity detection. Comfortable to ware, even while sleeping.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Watch 7 🥰
on July 28, 2025
Posted by: Almabal
[This review was collected as part of a promotion.] Love my watch keeps track of my heart rate step ecg stress leaves. Also helps me at work when im checking my clients vitals by the time in seconds
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Sleek design
on July 28, 2025
Posted by: Coastdude
[This review was collected as part of a promotion.] Love the watch it's self how ever it stopped working randomly the buttons on the side don't function anymore
Value
3
Response from Samsung USBy R&R Team, August 4, 2025
Howdy Coastdude,
Thank you for taking the time to share your thoughts with us about your experience with using the Samsung Galaxy Watch7. We appreciate your feedback as we improve the functionality and design of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. Button malfunctions on your watch can be caused by physical damage or software issues. However, clean the buttons if there's build up of foreign material like lotion preventing them from properly working. Then check out, "The buttons on my Samsung smart watch do not work" to help resolve what you have described to be experiencing with your device. Without having more details available regarding what you may be experiencing and without being able to ask you any follow up questions to probe further, I suggest reaching out to Samsung Support for further assistance. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
The buttons on my Samsung smart watch do not work
https://www.samsung.com/us/support/troubleshooting/TSG01003250/
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thank you for taking the time to share your thoughts with us about your experience with using the Samsung Galaxy Watch7. We appreciate your feedback as we improve the functionality and design of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. Button malfunctions on your watch can be caused by physical damage or software issues. However, clean the buttons if there's build up of foreign material like lotion preventing them from properly working. Then check out, "The buttons on my Samsung smart watch do not work" to help resolve what you have described to be experiencing with your device. Without having more details available regarding what you may be experiencing and without being able to ask you any follow up questions to probe further, I suggest reaching out to Samsung Support for further assistance. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
The buttons on my Samsung smart watch do not work
https://www.samsung.com/us/support/troubleshooting/TSG01003250/
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Customer Rating
5
Handy and productive device
on July 28, 2025
Posted by: GalaxyUser2
[This review was collected as part of a promotion.] I wear my watch every day. I enjoy being able to use the hand gestures specifically, and the Galaxy AI as well. The hand gestures come in handy quite often, when I'm occupied and I get a phone call, being able to answer the phone with just a tap of my fingers is great, same for hanging up, just a twist of the wrist! Nifty little features. The use of the AI on my watch is also nice, I enjoy being able to lean on the transcriptions of phone calls if I need to, or the use of Bixby and quick and easy set up of a cool background with access to many of the features offered by the AI experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love everything about this watch
on July 28, 2025
Posted by: Watch4me
[This review was collected as part of a promotion.] I love this watch, many watch faces to choose from and perfect for work with many bands to choose. I use it mainly for health and easy reminders I set. Capable with my phone and I use Google assistant alot.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super convenient for work
on July 28, 2025
Posted by: MamaTwo
[This review was collected as part of a promotion.] I love my galaxy watch! I got it for when I go back to work from maternity leave due to me not being able to use my phone while there. I also got it to track workouts and monitor vitals!
Value
5
Written by a customer while visiting Samsung US