Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5 out of 5
4.5
(4,704 Reviews)
Open Ratings Snapshot
Rating breakdown 4,704 reviews
5 Stars
3,357
4 Stars
799
3 Stars
272
2 Stars
131
1 Star
145
82%of customers recommend this product. 
(
1,082 out of 1,327
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
3 out of 5
3
Galaxy 7
on August 2, 2024
Posted by: Bill S
from Lewes, DE
Expertise:Intermediate
Verified Purchase:Yes
It was disappointing to me when I found the watch's battery life was not improved over the Galaxy 6. Otherwise, I like the watch.
Features
4 out of 5
4
Performance
3 out of 5
3
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R Team, August 3, 2024
Thank you for contacting us, Bill. Your feedback is always appreciated as we continue to make improvements in all areas. We see that you're reaching out to let us know about your Watch7. The Watch7 boasts a new 3nm processor that supercharges your daily routine. Quickly switch from checking the weather to tracking your workouts in no time. If you're experiencing shortened battery life on your watch, check out the link attached to help optimize your Watch7's battery life. If this persists, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great new watch! Upgrade from 5
on August 2, 2024
Posted by: JonT
from California
Expertise:Expert
Verified Purchase:Yes
Love my new watch. After years of using the 40mm I switched to the 44 and its way better. Love the new features and a HUGE fan os samsungs trade in program. Get yourself a spigen glass screen cover and itll be well protected. Recommended buy!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Definitely an upgrade
on August 2, 2024
Posted by: Jstar1
[This review was collected as part of a promotion.] Upgrade from a Watch 3 classic. It has much better battery life and is more responsive which is expected and delivered. Only complaint really so far is the "go to phone" message. If it cannot do the function of the app then why have it on the device.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
An upgrade over the Watch6!
on August 2, 2024
Posted by: Alyssa
[This review was collected as part of a promotion.] I love this watch more than the Watch6!
The improved sensors integrate well with my existing Samsung ecosystem setup and have been keeping me on track with sleep and exercise. I like that they're better at automatically tracking workouts and heart rates (which is especially important for me since I have to keep track of my heart rate for medical reasons).
The new athleisure bands also look and feel a lot better than previous editions. They don't shift up and down and they also don't make my wrist sweat beneath the band.
The improved battery life is also more convenient. I've gone from daily charging to charging only every 2 - 3 days (while still having some battery leftover at the end of the day)!
I'd have to say, also, that one of the more underrated features is the Galaxy AI. The ability to respond to texts and calls with messages that sound like me (rather than canned machine-sounding responses) is really nice!
My biggest gripe is definitely that the screen is still somewhat prone to scratches like the Watch6, but that's nothing that a screen protector can't fix.
Overall, though, highly recommend!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Extremely disappointed
on August 2, 2024
Posted by: Amber
Expertise:Intermediate
Verified Purchase:Yes
This is the first time that I've ever received a Samsung product that I am unhappy with. The battery life on this watch is the worst I've ever seen. I understand that there may be an update coming but in the meantime it is hard to work with and I am trying to decide keeping my old watch or the new one but to me. This is extremely poor quality
No, I would not recommend this to a friend.
Performance
1 out of 5
1
Response from Samsung USBy R&R Team, August 2, 2024
We appreciate your candid feedback, Amber. We see that you're reaching out to let us know about your experience with the new Samsung Watch7. Your feedback is appreciated as we continue to make improvements. We've noted your concerns about your watch's battery life. If your Galaxy Watch is experiencing battery drain or decreased battery life, it could be due to several reasons. For instance, certain apps might consume more battery energy. Please refer to the attached link for tips on how to optimize your watch's battery life. If this persists, reach out to us at Samsung Support for further assistance. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My second galaxy watch
on August 2, 2024
Posted by: Cj68fold6
[This review was collected as part of a promotion.] The Galaxy Watch 7 impresses with its sleek design and high-quality Super AMOLED display. Available in various sizes and finishes, it combines elegance with functionality. The intuitive interface enhance navigation, while the watch's performance is smooth and responsive, thanks to the latest processor and Wear OS.
Health tracking is a highlight, with advanced sensors for heart rate, ECG, and blood oxygen, plus detailed sleep analysis. Fitness features are extensive, supporting numerous activities with accurate GPS tracking. Battery life is solid, offering 2 days on a single charge, and charging is quick with wireless support.
Connectivity is strong, with Bluetooth, Wi-Fi, and optional LTE, ensuring you stay connected even without your phone. Compatibility is best with Android devices, though it supports iOS to a lesser extent. Voice assistants like Google Assistant and Bixby add convenience, but the watch's higher price might be a consideration for some.
Overall, the Galaxy Watch 7 is a top choice for those seeking a stylish, feature-rich smartwatch with excellent health tracking and performance.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Battery Drain👎🏾
on August 2, 2024
Posted by: Tanajo
from Md
Battery doesn't even last a full day. I can not make my step count because I have to charge the watch in the middle of my workout.
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
1 out of 5
1
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, August 2, 2024
We appreciate your feedback, Tanajo. Your feedback is essential to our continued improvements. We see that you are reaching out with concerns over your Watch7 battery life. We offer a 12-month limited manufacturer defect warranty through Samsung Care. We understand how important it is to have a long battery life on your devices as you use our health features such as the step counter. Check out the attached link that should give you options to optimize your battery life. If this continues, reach out to us at Samsung Support.
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Sucks compared to older models for now, read why
on August 2, 2024
Posted by: Skim
Not compatible with older watchfaces. Beware. I had a subscription to two of the major watchface apps and can no longer use them. It's so frustrating. It's been announced that when they upgrade thier older watches they will be compatible. Why not make the new product the best? Incompatibility with the majority of the market share makes this watch suck.
Features
1 out of 5
1
Performance
4 out of 5
4
Design
5 out of 5
5
Value
1 out of 5
1
Response from Samsung USBy R&R Team, August 2, 2024
Thank you for leaving your honest feedback. We always love to hear from you and get your insights about your experience with our devices. We see that you are reaching out to us about your new Watch Ultra. With the Watch Ultra, you can start your day strong with a score that calculates your physical readiness based on yesterday's sleep, heart rate, and steps. Again, we appreciate you letting us know about your experience and we appreciate your patience as we continue to make changes and improve in the future. For any further concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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