Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,654 Reviews)
Rating breakdown 4,654 reviews
5 Stars
3,324
4 Stars
791
3 Stars
267
2 Stars
130
1 Star
142
81%of customers recommend this product.
(
1,052 out of
1,294)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
3
This product needs better battery life.
on July 28, 2025
Posted by: Manicmoney305
[This review was collected as part of a promotion.] I use my watch to help with my everyday task and I use Google Ai from it to connect me to different places.
Value
3
Response from Samsung USBy R&R Team, August 5, 2025
Greetings Manicmoney305,
Thanks for taking the time to share your thoughts with us about your experience with using the Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. Various factors could be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you would like any further assistance afterward, feel free to reach out to Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the time to share your thoughts with us about your experience with using the Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. Various factors could be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you would like any further assistance afterward, feel free to reach out to Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
This product does what I needed
on July 28, 2025
Posted by: Froggiefun
[This review was collected as part of a promotion.] Bought the watch after my heart attack. Found the health features to be very helpful. Let's me know when I need to slow down and relax.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect smart watch!
on July 28, 2025
Posted by: Samsungkilledit
[This review was collected as part of a promotion.] This watch has made my everyday life much easier. I honestly didn't think I would have a lot of need for a smart watch. I simply thought they looked cool. The way that it cleverly integrates into SO many apps is truly amazing. My calendar, calls, emails, texts, social media, motivation. All became instantly easier and more utilized.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Replacement
on July 28, 2025
Posted by: Deebs711
[This review was collected as part of a promotion.] I just received my watch as a gift to replace a older model Samsung watch, and let me say this watch has and does EVERY...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great little watch
on July 28, 2025
Posted by: Stilllovesandroids
[This review was collected as part of a promotion.] Everything works as expected, has all the features I'm looking for in a watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the watch but it has one downside
on July 28, 2025
Posted by: Lovestoread
[This review was collected as part of a promotion.] I love this product minus the battery life of it. I like how I can track my steps how it tracks my sleep schedule. I like the ease of being able to answer a phone call without having to grab my phone out of my bag.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This is top notch, I wear and use it everyday.
on July 28, 2025
Posted by: Dav2Day
[This review was collected as part of a promotion.] Galaxy watch 7, best purchase hands down, its so smart and has many features. One of my favorites is the "tap to pay" Makes me feel like im showing off when I use it. If you haven't gotten one yet, or been thinking about it. I would highly recommend it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excelent product!
on July 28, 2025
Posted by: Mbsams
[This review was collected as part of a promotion.] Good battery life, good health monitor device. Best watch overall.
Value
5
Written by a customer while visiting Samsung US