Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,704 Reviews)
Rating breakdown 4,704 reviews
5 Stars
3,357
4 Stars
799
3 Stars
272
2 Stars
131
1 Star
145
82%of customers recommend this product.
(
1,082 out of
1,327)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Posted by: Anonymous
from WA
Expertise:Intermediate
Verified Purchase:Yes
Very nice love it you should buy works great for me.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Battery life is terrible.
on August 5, 2024
Posted by: Leo9
I was really happy with this watch for about a half a day until I noticed the battery draining. I get far less than 24 hours of battery life per charge so in order to keep my watch from dying I have to put it on the charger twice a day. Had I known I never would have gotten it and I would advise anyone who's thinking about buying one to wait and see when and if Samsung can solve this problem.
Response from Samsung USBy R&R Team, August 6, 2024
Hi Leo! We appreciate you taking the time to reach out to us. Your feedback is crucial as we continue to make constant improvements. We noticed you were reaching out to us about your Watch7. The Watch7 is equipped with a Bioelectrical Impedance Analysis (BIA) sensor that measures your body's composition using just your fingertips. Set your targets for weight, body fat, and muscle mass, and personalize programs to reach your health goals with accuracy. We understand the importance of having your device's battery last so you can fully enjoy these features.
Check out the link attached that provides options that should maximize your battery power. If this persists, we encourage you to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Check out the link attached that provides options that should maximize your battery power. If this persists, we encourage you to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: M Villasmil
from Sunrise, FL
Expertise:Intermediate
Verified Purchase:Yes
I like the new design, it's a little more bigger than my last watch and a much brighter screen... A perfect change if you have the 4 or 5 and don't wanna go for the ultra
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: SwapG
Expertise:Intermediate
Verified Purchase:Yes
Battery is still poor, very less. Rest is just fine not significant update from last one
Response from Samsung USBy R&R Team, August 6, 2024
Hey! Thank you for your reaching out to let us know about your experience. Your feedback is important as we continue to make changes and improvements. We see that you are reviewing the new Watch7. Find out how prepared you are for the day with your personalized Energy Score from Galaxy AI. It assesses your physical readiness for today based on your activities yesterday. Once you have your score, push yourself to improve it gradually every day. If you're still dealing with a short battery life, click the link provided for options to extend your battery time. If this persists, we ask that you reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Kevin
from Garland, TX
Expertise:Intermediate
Verified Purchase:Yes
Have been very pleased with the watch so far. Features are very well thought out. The recent update greatly improved battery life to where I feel comfortable sleeping with it on and not having to put it on the charger overnight.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Freddie
Verified Purchase:Yes
Overall I think the Galaxy Watch 7 is a big improvement over the Watch 5. The UI is bigger and more pleasing to look at, and the watch faces are more informative and look a bit better. The battery life is stellar for my usage, I rarely see anything less than 70% after 1 day which makes me more comfortable to use the sleep detection feature.
Written by a customer while visiting Samsung US
Customer Rating
5
Great new watch
on August 5, 2024
Posted by: GoDuke
[This review was collected as part of a promotion.] Great battery life, sleek, fits great. Awesome galaxyAI features. Still exploring it, but love it so far!
Value
5
Written by a customer while visiting Samsung US
Posted by: STUREK1313
from Texas
Expertise:Intermediate
Verified Purchase:Yes
While I do love the galaxy 7 watch, with how active I am the battery barely lasts 2 days.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US