Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,704 Reviews)
Rating breakdown 4,704 reviews
5 Stars
3,357
4 Stars
799
3 Stars
272
2 Stars
131
1 Star
145
82%of customers recommend this product.
(
1,082 out of
1,327)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Posted by: Palanivel
from Atlanta, GA
Expertise:Intermediate
Verified Purchase:Yes
Initially had battery issues. The update that Samsung pushed over fixed it and now its all good.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: TonyM
Verified Purchase:Yes
I upgraded from the Watch4, and it's a great step up. Everything about it is incrementally better (although not drastically different) and it has a great look and feel.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Written by a customer while visiting Samsung US
Posted by: Miguel
from New York, NY
Expertise:Expert
Verified Purchase:Yes
It's like the other galaxy watches. It does what it is supposed to really well plus I got a really good deal on it. The only complaint I have about it is the limited availability in different colors.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Erica
from Belvidere nj
Verified Purchase:Yes
I love my new watch 7 ...just wish the battery would last a few days but otherwise it is fantastic
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Reddy
from Kat7
Expertise:Intermediate
Verified Purchase:Yes
Battery backup is not good. This is one of the feature should be improve to get new customers and retain the existing customers
I would recommend this to a friend!
Features
3
Performance
3
Design
4
Value
3
Response from Samsung USBy R&R Team, August 6, 2024
We appreciate you taking the time out to share your review. Your feedback is greatly valued as we continue to make constant improvements. We noticed you are reaching out to let us know about the Galaxy Watch7 and your experience. Both the Galaxy Watch 7 and Watch Ultra are packed with innovative fitness features to maximize your workouts. Not only do they track exercises and heart rate, but they can also measure your stress levels and sleep quality. If you're experiencing a short battery life, you may need to perform a diagnostic on your watch battery using the Samsung Members app. For detailed instructions and other options to optimize your battery, check out the link attached. If this continues, reach out to us at Samsung Support. -Kelvin
samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Mikayla
from Scituate, RI
Expertise:Intermediate
Verified Purchase:Yes
This watch is a real step up from the 6 model. I have had a Galaxy watch for years, and this has been the most impressive model for me in a while. I found the 6 to be quite slow and laggy, but the 7 is much faster. I am still trying out the new features of this model, but I am really liking this watch so far.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Battery sucks
on August 6, 2024
Posted by: Fredh8402
from Detroit, mi
Watch is more responsive but my battery last half as long very disappointing. I want my old watch back. Will not make it past my 8hr shift at work when it already on battery save mode.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy R&R Team, August 6, 2024
We value your honest feedback, as it's essential for us to make continuous improvements. We see that you've contacted us regarding your new Watch7. The Watch7 is equipped with a new 3nm processor that supercharges your daily routine. You can quickly switch from checking the weather to tracking your workouts. Additionally, it optimizes battery life for long-lasting power, ensuring that the Galaxy Watch7 keeps up with you. If you are experiencing a shorter battery life, check out the following link attached for options to help optimize your battery life. If this continues to be your experience, reach out to us at Samsung Support. -Kelvin
samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Reddy
from Herndon, VA
Expertise:Expert
Verified Purchase:Yes
With latest Software update, the battery holds good for 2 days with all features enabled.
I am happy with the purchase.
I am happy with the purchase.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US