Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,654 Reviews)
Rating breakdown 4,654 reviews
5 Stars
3,324
4 Stars
791
3 Stars
267
2 Stars
130
1 Star
142
81%of customers recommend this product.
(
1,052 out of
1,294)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
5
Watch is a Lifesaver.
on July 22, 2025
Posted by: Mommom
[This review was collected as part of a promotion.] This watch was literally a lifesaver. A family member that also has this watch was notified by the watch that he was in atrial fibrillation. We went to the ER just to be safe, and when we told medical personnel that we had been notified by the watch, they kinda laughed it off. Well guess what the EKG showed? Exactly what the watch said( atrial fibrillation). Wasn't so funny then. Currently being treated for this new diagnosis. This person did not have a history of A-fib, so it was a surprise. Glad we listened. Love all the health notifications of this great watch, coupled with S24 ultra phone is awesome. Too many awesome features to mention. Will be happy when glucose monitoring is available.
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
Watch works fine-battery life sucks, but it's an accessory.
Don't try to trade it in though. They'll deny your perfectly functional watch AFTER the return window has passed and charge you full price.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, August 20, 2025
Aloha Matthew,
Thank you for sharing your experience using the Samsung Galaxy Watch7 with us. We value your feedback as we strive to improve the functionality and performance of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy Watch7 offers a comprehensive suite of health and fitness features that includes improved health insights powered by Galaxy AI, such as an Energy Score and FDA-authorized sleep apnea detection. It also features enhanced fitness tracking, dual-frequency GPS for accuracy, and advanced health monitoring via the BioActive Sensor for heart rate and more. Some key health features include ECG, blood pressure monitoring, blood oxygen (SpO2) tracking, sleep tracking, and snoring detection. The Galaxy Watch7 battery can last for several days before needing to be placed on its charger, depending on your settings and how you use your device. If you're experiencing less than anticipated battery life on your device, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. Let us know if you have any questions for us or if you would like any further assistance afterward by contacting Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for sharing your experience using the Samsung Galaxy Watch7 with us. We value your feedback as we strive to improve the functionality and performance of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy Watch7 offers a comprehensive suite of health and fitness features that includes improved health insights powered by Galaxy AI, such as an Energy Score and FDA-authorized sleep apnea detection. It also features enhanced fitness tracking, dual-frequency GPS for accuracy, and advanced health monitoring via the BioActive Sensor for heart rate and more. Some key health features include ECG, blood pressure monitoring, blood oxygen (SpO2) tracking, sleep tracking, and snoring detection. The Galaxy Watch7 battery can last for several days before needing to be placed on its charger, depending on your settings and how you use your device. If you're experiencing less than anticipated battery life on your device, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. Let us know if you have any questions for us or if you would like any further assistance afterward by contacting Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
4
Love the health features
on July 22, 2025
Posted by: Watchmework
[This review was collected as part of a promotion.] I love it it keeps track of all my health stuff and I can use it to rem I nd myself to do any thing and everything. I can call or text I can do soo much. N am still learning
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch!
on July 22, 2025
Posted by: BigDaddyDave
[This review was collected as part of a promotion.] This is my first smart watch andvits amazing. The AI is great! It helps in so many ways. Love this watch
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wouldn't live without it!
on July 23, 2025
Posted by: LilMom2
[This review was collected as part of a promotion.] This watch has become a game changer. It makes life easier not have to pull out a phone when your busy just to answer a call or text. The water proofing is awesome. You never have to worry about taking it off. It has everything my phone has and it's right on my wrist. I love the convenience and the style is great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung has done it again!
on July 23, 2025
Posted by: CRIKCRITTER
[This review was collected as part of a promotion.] This watch is outstanding. It has brought my attention to my health. And has been very beneficial. It has me walking more and more everyday. And drinking water. Like never before. I'm setting goals and thriving because now I can see what im doing to be with my family. Not to mention the Galaxy AI can help you get anything done. Ask a question and you will receive an accurate answer. Thanks again Samsung. You will always have a fan in me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nice features while it functioned.
on July 24, 2025
Posted by: Technology2Love
[This review was collected as part of a promotion.] The Galaxy Artificial Intelligence on this watch was awesome when I had it for ten months from August of 2024 to June of 2025. The Bixby AI was great where you could speak into it and do so many things, such as turn your smartphone off, turn your watch off, and get directions on your watch from the map app.
Value
3
Response from Samsung USBy R&R Team, July 24, 2025
Good day Technology2Love,
Thank you for taking the opportunity to share your experience with using the Samsung Galaxy Watch7. We appreciate your candor as we improve the functionality and design of our product line. We're ecstatic to hear that you've been enjoying all the amazing features and unsurpassed functionality offered by your Galaxy Watch7. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thank you for taking the opportunity to share your experience with using the Samsung Galaxy Watch7. We appreciate your candor as we improve the functionality and design of our product line. We're ecstatic to hear that you've been enjoying all the amazing features and unsurpassed functionality offered by your Galaxy Watch7. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Customer Rating
4
A downgrade from the 6 classic
on July 24, 2025
Posted by: Samsyn
[This review was collected as part of a promotion.] After giving this a chance for a few months, I fully regretted buying it and almost went back to the watch 6 classic. This one irritates my skin and overall doesn't seem to be much improved. It also lacks the bezel. I'm excited to get the watch 8 classic because I've been over this 7 from the start. Its really just okay.
Value
4
Written by a customer while visiting Samsung US