Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5 out of 5
4.5
(4,704 Reviews)
Open Ratings Snapshot
Rating breakdown 4,704 reviews
5 Stars
3,357
4 Stars
799
3 Stars
272
2 Stars
131
1 Star
145
82%of customers recommend this product. 
(
1,082 out of 1,327
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
5 out of 5
5
Great watch
on August 6, 2024
Posted by: Robbbyo13
[This review was collected as part of a promotion.] Awesome watch. I really love the sleeping features and readiness score. Its great to see these and get a glance at my notifications from my watch. After latested update the watch last all day.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Battery 🔋 life sucks
on August 6, 2024
Posted by: Misfit
from Beckley WV
Expertise:Intermediate
Battery life sucks, I put it on charge at night wake up to 100% and here it is 6pm and it's going dead. I jade the 6 ans loved it. This needs fixed ASAP
Features
1 out of 5
1
Performance
1 out of 5
1
Design
3 out of 5
3
Value
1 out of 5
1
Response from Samsung USBy R&R Team, August 6, 2024
It's great to hear from you. We appreciate you letting us know about your experience with your device. Your feedback is always needed as we continue to improve. We see that you are reaching out regarding your new Watch7. With the Watch7 you can understand your body like never before. Our most advanced health sensor tracks your heart rate, sleep patterns, and more with high precision. If you are still experiencing shortened battery life, check out the link attached that gives you options to optimize your watch's battery. If this continues, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Beautiful watch
on August 6, 2024
Posted by: Piloso NYC
from New York
Expertise:Expert
Verified Purchase:Yes
This watch is awesome! It looks great and has some really cool new features.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent watch; battery could be better
on August 6, 2024
Posted by: Chuckbait
[This review was collected as part of a promotion.] I upgraded from the watch5 to the watch7. The watch 7 is significantly faster. It's so very smooth! I'm not sure if the Galaxy AI is helpful as I haven't seen it mentioned on the device at all. It seems that I have to charge more often than the watch5, but I still give it 5 stars, because the charging is very fast, so it's not much of an inconvenience. The galaxy watch 7 is fantastic. I love the stylish new bands! Overall, I'm very impressed with my new watch. Thanks!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Preferred my Galaxy 5 Pro
on August 6, 2024
Posted by: Anonymous
from Los Angeles
Expertise:Expert
Verified Purchase:Yes
The watch itself is fairly similar to the older model with slightly improved data collection. The battery life however is less than a day which is disappointing. The straps are not very secure and feel like they will break at any point.
It is also annoying to start a workout on the phone but the watch only displays a static page that you cannot scroll through.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
2 out of 5
2
Design
4 out of 5
4
Value
1 out of 5
1
Response from Samsung USBy R&R Team, August 9, 2024
We appreciate you sharing your review. All feedback we receive is important as we continue to make improvements. We see that you're reaching out to us about the Watch7. The Watch7 features a Bioelectrical Impedance Analysis (BIA) sensor that measures your body's composition using just your fingertips. You can set your targets for weight, body fat, and muscle mass, and personalize programs to reach your health goals with accuracy. Check out the link attached to optimize your battery life. We would like to gather more information about the static page you referenced. Please reach out to us at Samsung Support so that we can further assist you. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Overall very happy
on August 6, 2024
Posted by: DW03
from Harwinton, CT
Expertise:Intermediate
Verified Purchase:Yes
It has done a great job tracks steps and monitoring my oxygen level and pulse.it is comfortable to wear when active and sleeping. What I am not thrilled with is that it does not necessarily communicate with the app on my phone accurately without opening the app on the watch. Overall I am happy with the upgrade from the Active 2.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Good device, bad battery
on August 6, 2024
Posted by: Dina
Verified Purchase:Yes
Battery is not good, it's unacceptable. Otherwise it's an amazing device...but I can't overlook that battery. It is a step back.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, August 6, 2024
We appreciate your feedback, Dina. Our customer's honest feedback is crucial to us as we continue to improve our products and services. We noticed you reached out to us about the new Watch7. The latest Samsung smartwatches come with a more powerful processor, high-precision GPS, and next-gen BioActiveSensors. We see that you may be experiencing shorter battery life. Check out the link attached for options to help optimize your watch's battery life. If you continue to experience this, please reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Not the battery and poor customer service
on August 6, 2024
Posted by: Kat2
from Cleveland ohio
So far the battery has been sub par. I have to have most of the features off to get through the day and be able to sleep in the watch. If I do a work out it doesn't make the day.this is even after the recent update. Also the promo for the free watch band was a waste. They only sent out M/L bands and they don't fit. So that's a waste of time and product.
Features
3 out of 5
3
Performance
2 out of 5
2
Design
3 out of 5
3
Value
2 out of 5
2
Response from Samsung USBy R&R Team, August 6, 2024
We appreciate you taking the time to share your experience with the new Watch7. Samsung's latest smartwatches provide detailed insights into your nighttime activity, monitoring everything from time spent in different sleep stages to your snoring habits. After evaluating your sleep quality and providing you with an Energy Score, they establish daily routines and goals to help you achieve your health and fitness targets. We understand the importance of having a long-lasting battery so that you can enjoy these features. Please click the link below for options to optimize your battery life. If you need further assistance, please reach out to us at Samsung Support. - Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Showing 3953-3960 of 4703 results 
<< 1 ... 493 494 495 496 497 ... 588 >>