Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,654 Reviews)
Rating breakdown 4,654 reviews
5 Stars
3,324
4 Stars
791
3 Stars
267
2 Stars
130
1 Star
142
81%of customers recommend this product.
(
1,052 out of
1,294)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
5
The new improved feature are great
on July 19, 2025
Posted by: DuckWatch
[This review was collected as part of a promotion.] I like how it helps me keep up with the steps along with encouraging me to keep going for motivation. These type features make me want to continue getting the products to see how good they improve
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Spokane Wa
Expertise:Expert
Verified Purchase:Yes
Love the watch, works great specially with my Samsung phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy watch 7
on July 19, 2025
Posted by: Samsung
[This review was collected as part of a promotion.] Way better than the Watch 6, has a very nice and smooth layout with many features. Would recommend. The battery is way better, and lasts much longer than the 6
Value
5
Written by a customer while visiting Samsung US
Posted by: Samsung
Verified Purchase:Yes
It is a good watch. The battery life could be a little bit better in my opinion. It functions just like a phone. I would definitely purchase it again.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Klogan45
from Rochester, NY
Expertise:Expert
Verified Purchase:Yes
I wish it stayed charged longer. My charger doesn't last 24 hrs.
I'm a little disappointed.
I'm a little disappointed.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
5
Value
3
Response from Samsung USBy R&R Team, July 21, 2025
Hey Klogan45,
Thanks for taking the time to share your thoughts with us about your experience with using the Samsung Galaxy Watch7. We value your feedback as we make improvements on the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Your Galaxy Watch7 battery is capable of lasting for several days before needing to be recharged, depending on your settings and how you use your device. Different factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. If you're experiencing less than optimal battery life, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232
Thanks for taking the time to share your thoughts with us about your experience with using the Samsung Galaxy Watch7. We value your feedback as we make improvements on the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Your Galaxy Watch7 battery is capable of lasting for several days before needing to be recharged, depending on your settings and how you use your device. Different factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. If you're experiencing less than optimal battery life, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232
Written by a customer while visiting Samsung US
Customer Rating
4
Watch feels good on the wrist
on July 20, 2025
Posted by: Johnathan
[This review was collected as part of a promotion.] The watch feels natural on the wrist. The only thing is I miss the wheel from previous models.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This watch has all the features I want and need.
on July 20, 2025
Posted by: Ltlbrat
[This review was collected as part of a promotion.] The galaxy watch 7 has Gemini and that AI feature is amazing! I use my watch for everything. I currently have a galaxy watch 6 and 7 because I love them so much. I'm planning on getting the 8 also.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great smart watch
on July 20, 2025
Posted by: auburnfan
[This review was collected as part of a promotion.] Nice integration with my Galaxy S25. Easy to set up and use. I wish the battery life was longer (requires charging every other day) but overall very pleased.
Value
4
Written by a customer while visiting Samsung US