Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,654 Reviews)
Rating breakdown 4,654 reviews
5 Stars
3,324
4 Stars
791
3 Stars
267
2 Stars
130
1 Star
142
81%of customers recommend this product.
(
1,052 out of
1,294)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Posted by: Faith2018
from New Jersey
Verified Purchase:Yes
I am loving my Galaxy watch 7, loving it!! I am so happy that I finally purchased it, it is beautiful, awesome and fun to have.
Great buy!!
Great buy!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Seattle, Wa
Expertise:Intermediate
Verified Purchase:Yes
Great watch it does everything I need. Very happy with it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
Though I do love my new watch I traded in my watch6 only to be emailed it didn't qualify extremely disappointed as I would not have purchased the watch 7
Written by a customer while visiting Samsung US
Posted by: SueS
Verified Purchase:Yes
Without power saving on, the battery doesn't last 24 hours. With power saving on, many of the features do not work.
Response from Samsung USBy R&R Team, July 18, 2025
Howdy SueS,
Thanks for taking the time out of your day to share your thoughts with us about using the Samsung Galaxy Watch7. We appreciate your sentiments as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy Watch7 battery is able last for several days before needing to be recharged, depending on your settings and how you use your device. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. If you're experiencing less than expected battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you would like any further assistance afterward, do not hesitate to contact Samsung Support at your leisure. We're always happy to help! Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the time out of your day to share your thoughts with us about using the Samsung Galaxy Watch7. We appreciate your sentiments as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy Watch7 battery is able last for several days before needing to be recharged, depending on your settings and how you use your device. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. If you're experiencing less than expected battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you would like any further assistance afterward, do not hesitate to contact Samsung Support at your leisure. We're always happy to help! Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung watch 7
on July 18, 2025
Posted by: Tina1974
[This review was collected as part of a promotion.] I love my watch i use it for my steps checking my message and if my sleep this watch is so cool it has a lot of features I'm still new to it so I'm learning but overall it's a great watch
Value
5
Written by a customer while visiting Samsung US
Posted by: MJM126
from Round Rock, TX
Expertise:Intermediate
Verified Purchase:Yes
Went from my 3 to this new 7 and am very pleased. Even the wristband has improved!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast internet
on July 18, 2025
Posted by: Anonymous
The people from Samsung are amazing they helped me with a business phone and watch so thankful. They really work hard to make you have the best experience ever. Thanks Samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good smart watch
on July 18, 2025
Posted by: Watch4health
[This review was collected as part of a promotion.] I like all the features of my new watch. I thought it had a blood pressure monitor, but that feature was removed from the 7. I wish it did. I use it mostly for my health.
Value
4
Written by a customer while visiting Samsung US