Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,704 Reviews)
Rating breakdown 4,704 reviews
5 Stars
3,357
4 Stars
799
3 Stars
272
2 Stars
131
1 Star
145
82%of customers recommend this product.
(
1,082 out of
1,327)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Posted by: Kap g
from Lax
Expertise:Intermediate
Verified Purchase:Yes
Works well other than battery issues. It drains too fast as compared to my earlier Samsung watch. I've too send it back for repair to Samsung in less than 10 days to fix it as online help wasn't able to make it fix.
Features
4
Performance
3
Design
4
Value
4
Response from Samsung USBy R&R Team, August 9, 2024
Hey! It's great to hear from you and gain your insights. We strive to provide the best products and services to our customers. We see that you are reaching out concerning your Watch7. It's good to see that your device works well. If you have any further concerns regarding this, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Galaxy S24+
on August 8, 2024
Posted by: Anna4Larry
[This review was collected as part of a promotion.] We love our new phones! The clarity and sound is incredible even while using speaker or ear buds ( other brand). I have hearing issues and no other phone was loud and clear enough for me. I can't wait to see all the available Xtra apps available for the samsung galaxy products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy of use
on August 8, 2024
Posted by: Buckking24
[This review was collected as part of a promotion.] I like the new Samsung 7 because it's easier to use. It seems like better than the 6 and the 5 that I had previously. I've enjoyed it that so far. It's been 2 weeks and I'd like how it saves your fitness. And it connects to my buds now too. So I've controlled out my earbuds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Over priced for what you get
on August 8, 2024
Posted by: Jaclyn
from Wisconsin
Expertise:Expert
Have had this watch a week and will not even hold a charge for a full day. How are you to track your steps and sleep when it can barely stay charged for 12 hours? I have turned on power saving, deleted a bunch of apps, use it for time and counting steps so it can last for 12 hours. Why have it if you cannot even use it to its full potential? Very disappointed when you spend this kind of money.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
2
Value
1
Response from Samsung USBy R&R Team, August 8, 2024
We appreciate you reaching out to us, Jaclyn. We see that you are reaching out to us to let us know about your experience with our Watch7. The Galaxy Watch7 enhances daily wellness with personalized workouts and intelligent health monitoring capabilities. Featuring functions such as Sleep Apnea monitoring, Body Composition Analysis, and Dual-Frequency GPS, the Watch7 is an essential device for AI technology enthusiasts. If you are experiencing reduced battery life, we recommend starting by updating your device's software. We will provide a link to guide you through this process, as well as other options to help optimize your battery life. If this continues, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
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https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
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Written by a customer while visiting Samsung US
Customer Rating
5
First galaxy watch ever!
on August 7, 2024
Posted by: Kristie
[This review was collected as part of a promotion.] I'm a first time user of the galaxy watch and must I say it did not disappoint. Initially my battery life was literally capped at 7-8 hours which had me nervous. All I needed was a little update and boom! Worked like a charm. At minimum I'm getting 24 hours of usage. I run a few apps daily but with the Galaxy AI improved sleep tracking feature im kind of hooked on it! It's my favorite thing to review in the morning. I just find it extremely interesting and informative and really digs into the dos and don'ts before bedtime. Learned more about my sleep patterns since I bought this watch.
Value
5
Written by a customer while visiting Samsung US
Posted by: Steve N
from San Francisco, CA
Expertise:Intermediate
Verified Purchase:Yes
I loved my Samsung Watch 7. The display is gorgeous. The watch response time is fast. The watch band is comfortable to wear at night. The watch monitor my sleep stages, energy score, sleep score, AGE index and my exercise activities. The battery life is improved over old Galaxy Watch. I am averaging two days of battery life which is very good for a smart watch.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Arthur N
from Houston
Expertise:Intermediate
Verified Purchase:Yes
Love all the features that were added and the expanded battery from my watch 4 and watch 4 classic. One thing i did not know was that I would no longer be able to use Power share off of my phone to charge this watch. I felt like that was one of the best features.
Features
3
Performance
5
Design
5
Written by a customer while visiting Samsung US
Posted by: Smiley
from North Carolina
Expertise:Intermediate
Verified Purchase:Yes
I just mainly use my watch for monitoring my sleeping. Sometimes use it while exercising but overall I appreciate what it does as for input information between phone and watch. Keep in mind the 40mm battery doesn't last as long.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US