Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,704 Reviews)
Rating breakdown 4,704 reviews
5 Stars
3,357
4 Stars
799
3 Stars
272
2 Stars
131
1 Star
145
82%of customers recommend this product.
(
1,082 out of
1,327)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Posted by: Felipaodays
from Monterrey, Mexico
Expertise:Intermediate
Verified Purchase:Yes
I don't know if it was an upate the one that made the battery last way more than when recently bought.
Overall the watch response to open an app or measure your heartbeat is remarkable, if you like to measure your workouts while looking at your accurate bpm this watch is a very good option to do so, don't hesitate
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: picha_boo
Verified Purchase:Yes
I love the new watch but it had a very rocky start with the battery life decreasing quickly. However, once Samsung sent through a software update (about a week ago) it fixed the problem completely. I've had the watch for about 3 weeks now and discover something new everyday. I recommend this watch to technology enthusiasts and those who have/love Samsung products.
Written by a customer while visiting Samsung US
Posted by: tonaltunes
Verified Purchase:Yes
They changed to a cheap wristband rather than the great one with the 5 Pro
Energy score doesn't work and the upgrades are minimal but battery length is good. They have the best trade in policy which is why this is my 4th Samsung Galaxy watch.
Energy score doesn't work and the upgrades are minimal but battery length is good. They have the best trade in policy which is why this is my 4th Samsung Galaxy watch.
Response from Samsung USBy R&R Team, August 9, 2024
Thank you for your candid feedback. Your feedback is always appreciated. We noticed you are reaching out to let us know about your Watch7. The Watch7 helps you understand your body like never before. Our most advanced health sensor tracks your heart rate, sleep patterns, and more with high precision. We would like to gather more information about what you are experiencing with your energy score. Please reach out to us at Samsung Support so that we can get started. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Nice design
on August 8, 2024
Posted by: Parish
[This review was collected as part of a promotion.] Good watch nice design 👌 relly like it the new watch 7
Value
5
Written by a customer while visiting Samsung US
Posted by: TitanZoZ
from Buffalo, NY
Expertise:Intermediate
Verified Purchase:Yes
The watch looks nice and it's very light, sometimes I don't feel it's even there. I like how it's responsive, and the battery is not bad, lasts for a whole day. A one hour run with earbuds connected consumes only 20-30%.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Haisong Cai
from San Diego
Verified Purchase:Yes
slick design, fast charging, sharp display, but lack of killer apps, so-so battery live.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Carla
from Massachusetts
Expertise:Beginner
Verified Purchase:Yes
It's my first smartwatch, and so far I like it a lot. I can answer a phone call using it, what's important to me because I keep forgetting where is my phone... And tracking my steps and activities during the day automatically is very good! The only thing is that you have to charge the battery every day.
I would recommend this to a friend!
Performance
4
Written by a customer while visiting Samsung US
Customer Rating
3
Good features but poor battery life!
on August 8, 2024
Posted by: NikRamz
from Maryland
Expertise:Intermediate
I received the new Watch 7 a week ago after placing a pre-order a month ago.. I've traded my Watch 3 in and this watch seems to have a lesser battery life than the 4year old Watch 3 model.!!
That being said the other features of the watch look good.. it has a smooth interface, the bezel looks good, got some good complements from folks who saw the new watch.. Hence the overall 3 stars..
That being said the other features of the watch look good.. it has a smooth interface, the bezel looks good, got some good complements from folks who saw the new watch.. Hence the overall 3 stars..
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
2
Response from Samsung USBy R&R Team, August 9, 2024
Hi Nik. We appreciate your outreach. We love hearing from our valued customers to gain their insights. We see that you are reviewing your new Watch7. The Watch7's new 3nm processor supercharges your daily routine. Quickly switch from checking the weather to tracking your workouts. Plus, it optimizes battery life for long-lasting power, ensuring the Galaxy Watch7 keeps up with you. If you are still experiencing shorter battery life, make sure your watch's software is updated. From your phone, open the Galaxy Wearable app. Depending on your watch, you will either tap Watch settings or tap Settings tab. Then, tap About watch, and then tap Update watch software. Or, tap About Gear, and then tap Update Gear software.
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Written by a customer while visiting Samsung US