Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,704 Reviews)
Rating breakdown 4,704 reviews
5 Stars
3,357
4 Stars
799
3 Stars
272
2 Stars
131
1 Star
145
82%of customers recommend this product.
(
1,082 out of
1,327)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
5
Watch 7 lexury
on August 10, 2024
Posted by: Simonday
[This review was collected as part of a promotion.] This watch is great, comfortable, light and has that free style that one wants to go out there and have adventures on a daily basis with a great urban style, I love this watch, also the 3000 nits that it has on the screen make the screen look with a feeling of excellence of quality and of imagining what will come after this perfection.
Value
5
Written by a customer while visiting Samsung US
Posted by: Amy L
Verified Purchase:Yes
I've been using my galaxy 7 for about 3 weeks and I love it. Upgraded from galaxy 2.
I would recommend this to a friend!
Features
5
Written by a customer while visiting Samsung US
Posted by: CateZ28
Expertise:Expert
Verified Purchase:Yes
Love this watch! I trade up every time and this one does not disappoint. Easy switch over. Great features! Amazing graphics and colors. Perfect!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from California
Expertise:Intermediate
Verified Purchase:Yes
Amazing watch. I'm really happy with my purchase. It is very responsive and sends me all my notifications.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
DO NOT "UPGRADE"
on August 10, 2024
Posted by: Vivi
Expertise:Expert
I had a galaxy watch 6 which I LOVED before this. the galaxy watch 7 is a complete downgrade.
watch overheats when charging and shuts off
battery life is worse
it's bulkier on the wrist
bands from watch 6 don't fit right
included bands are uncomfortable and hard to take off
battery life is worse
it's bulkier on the wrist
bands from watch 6 don't fit right
included bands are uncomfortable and hard to take off
BIGGEST ISSUE TO ME:
they removed the wireless power share feature, I used that feature daily on my Galaxy watch 6 while showering at the gym, their was no disclosure that this feature was removed and I find that ridiculous.
they removed the wireless power share feature, I used that feature daily on my Galaxy watch 6 while showering at the gym, their was no disclosure that this feature was removed and I find that ridiculous.
DO NOT BUY THIS
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, August 26, 2024
We appreciate your honest feedback, Vivi. Your feedback is crucial as we continue to make improvements. We see that you reached out regarding the Watch7. The Watch7 comes with features such as Energy Score. Energy Score measures your daily physical and mental energy and readiness. It analyzes your sleep, activity, and heart rate to calculate a score for the next day, exclusively with Samsung Galaxy wearables. If you are experiencing a shortened battery life or your watch overhearing, we recommend making sure that your device's software is up to date with the latest software version. From your phone, open the Galaxy Wearable app. Depending on your watch, you will either tap Watch settings or tap SETTINGS tab. Then, tap About watch, and then tap Update watch software. Or, tap About Gear, and then tap Update Gear software. If this continues, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery optimization)
https://www.samsung.com/us/support/answer/ANS00076952/ (overheating)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery optimization)
https://www.samsung.com/us/support/answer/ANS00076952/ (overheating)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Iondeals
from Show me state
Expertise:Intermediate
Verified Purchase:Yes
Doesn’t track sleep well, misses half of it. Battery drains, no rotating dial, not much better than last yr model
I would recommend this to a friend!
Performance
3
Design
3
Value
3
Response from Samsung USBy R&R Team, August 26, 2024
We appreciate you taking the time to reach out to us. Your feedback is always welcome as we strive to make ongoing improvements and changes. It seems you reached out regarding the Watch7. The Watch7 is equipped with a Bioelectrical Impedance Analysis (BIA) sensor that measures your body's composition using just your fingertips. You can set your targets for weight, body fat, and muscle mass and personalize programs to help you achieve your health goals with accuracy. If your battery is draining quickly, please make sure that your watch is up to date with the latest software version. From your phone, open the Galaxy Wearable app. Depending on your watch, you will either tap Watch settings or tap SETTINGS tab. Then, tap About watch, and then tap Update watch software. Or, tap About Gear, and then tap Update Gear software. We'd like to gather more information about what you are experiencing with the sleep tracker. Please reach out to us so that we can look into what you are experiencing. We look forward to hearing from you. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: WatchFan
Verified Purchase:Yes
Excellent Watch with a elegant look. Big improvement over the Watch4.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Fran
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Great Watch, color not what I expected. It states Cream, but it's actually more silver.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US