Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,654 Reviews)
Rating breakdown 4,654 reviews
5 Stars
3,324
4 Stars
791
3 Stars
267
2 Stars
130
1 Star
142
81%of customers recommend this product.
(
1,052 out of
1,294)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
2
It literally stinks
on July 10, 2025
Posted by: MadHater
from Iowa
Expertise:Expert
This watch is not impressive at all. The available watch faces leave a lot to be desired. The battery lasts about 12 hours, 24 if you don't use any features. I had to replace my previous model because after 3 months of use, the back fell off and the HR monitor stopped working. The worst thing about this watch is that it stinks. It's not your skin, or even the back of the watch, the screen smells like it is super hot but is cold to the touch. Stinks 24/7. I used to wear it to monitor my sleep but I can't now because the screen stinks do much that I can't stand having the watch so close to my face. Luckily it was on sale because (unknown to me) the 8 was coming out. I've had this watch about 6 weeks.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, July 11, 2025
Salutations MadHater,
Thanks for taking the opportunity to share your thoughts with us about your experience with using the Samsung Galaxy Watch7. We value your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. If you're experiencing less than expected battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. It's a possibility that some residue or foreign material built up on the watch. Feel free to check out, "Properly wear and clean your Samsung smart watch" to help resolve what you have described to be experiencing with your device. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Samsung Support at your earliest convenience. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
Thanks for taking the opportunity to share your thoughts with us about your experience with using the Samsung Galaxy Watch7. We value your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. If you're experiencing less than expected battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. It's a possibility that some residue or foreign material built up on the watch. Feel free to check out, "Properly wear and clean your Samsung smart watch" to help resolve what you have described to be experiencing with your device. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Samsung Support at your earliest convenience. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
Written by a customer while visiting Samsung US
Customer Rating
5
"The Perfect Fitness Companion – Smart, Stylish &
on July 10, 2025
Posted by: RajaGz
[This review was collected as part of a promotion.] The Samsung Galaxy Watch 7 is everything I wanted in a smartwatch and more! 💯
I mainly use it for exercise and health tracking, and it's incredibly accurate. Whether I'm walking, running, or doing strength training, it tracks every movement, heart rate, and calorie burn with precision. The auto-detection is a game changer — it knows when I start working out without me even touching it!
The new sensors and Galaxy AI give deep health insights, like sleep analysis, recovery suggestions, and personalized fitness tips. It keeps me motivated and on track with my goals every single day.
Battery life is solid, the design looks sleek with any outfit, and it syncs perfectly with my S25 Ultra, making it an essential part of my daily routine. I even use it to take quick calls, check notifications, and control music while working out.
If you're serious about fitness or just want to live a healthier lifestyle with smart support, the Watch 7 is a must-have. 🏃♂️💪⌚
Value
5
Written by a customer while visiting Samsung US
Posted by: Ernesto cisneros
Expertise:Intermediate
Verified Purchase:Yes
Very helpful for daily actividades and health care
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
4
Great for tracking health
on July 10, 2025
Posted by: LoveAndroids
[This review was collected as part of a promotion.] I have had 3 samsung watches. I rated it a 4 because the bands that came with the watch are not good looking for everyday use or even to dress up with. So I had to purchase other wristbands because the watch looks like a workout watch only.
So for me using for my workouts and monitoring my health it works great. I give that 5 stars.
Battery life I get without having to use the battery saving about 24hrs.
Overall great watch
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Super Watch
on July 10, 2025
Posted by: SFRigger69
[This review was collected as part of a promotion.] When I got the chance to trade in my old Galaxy Watch for the new Watch7, I had to jump at the opportunity. So many great new features.
My old watch had stopped measuring my sleep which just made the chance to upgrade even better. I love that the new Watch7 checks for snoring and gives advice to improve sleep on my phone. The new sensors and health monitoring capabilities are a great improvement, as are the smoothness of the screen and animations.
Very happy with my Watch7!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Watch has digital display and water resistant
on July 10, 2025
Posted by: luvmysungzgalaxyai
[This review was collected as part of a promotion.] Luv this watch for the beautiful SEAMLESS Spotify music I listen to all day!! Thanks to my Galaxy AI best friend! I turned all 3 members of my family on to this watch. Since its a unisex smartwatch with a awesome digital display and its water resistant. Samsung has done IT! I can finally forget my phone at home and have everything (calls, app, music, wifi, wallet, and much more) on my watch!
Value
5
Written by a customer while visiting Samsung US
Posted by: John P
from Phoenix
Expertise:Intermediate
Verified Purchase:Yes
Battery life is good. Does overheats when charging sometime so you have to keep an eye on it or it won't charge fully.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Watch 7 Heaven
on July 11, 2025
Posted by: Tomas1
[This review was collected as part of a promotion.] The Watch7 has fantastic integration with my S24+. Great for workout tracking, alerts, phone calls and calender.
Value
5
Written by a customer while visiting Samsung US