Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,672 Reviews)
Rating breakdown 4,672 reviews
5 Stars
3,336
4 Stars
792
3 Stars
271
2 Stars
130
1 Star
143
81%of customers recommend this product.
(
1,062 out of
1,305)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
5
Samsung watch 7
on July 3, 2025
Posted by: Beba21
[This review was collected as part of a promotion.] Galaxy AI featured is a good addition. I would like a better picture resolution for the watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it best accessory
on July 3, 2025
Posted by: Samiii369
[This review was collected as part of a promotion.] Love this watch customizable and beautiful it's functional and an accessory
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great device
on July 4, 2025
Posted by: M4ri4n4018
[This review was collected as part of a promotion.] This is a great device and is very useful for people who want to keep an eye on their health and track of it. I love the sleep tracking it has since the watch really recognizes when I sleep, even though when it's during the day, not only at night. Also I love that it's very accurate when I use it for running, it really get the exact distances and the heart rate.
I would say the battery lasts around 24 hours using the watch with all the functions, but I think it lasts 36 hours using it only as a watch without tracking any health stuff.
I would say the battery lasts around 24 hours using the watch with all the functions, but I think it lasts 36 hours using it only as a watch without tracking any health stuff.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Watch is great, needs longer battery
on July 4, 2025
Posted by: Toms1samsungreview
[This review was collected as part of a promotion.] Messages and alerts work as they should, the watch watch has a solid fit, feel, and weight to it as a watch should. Display is easy to read in all light conditions. The battery life is at best 3 days, even with minimal settings. I'm hoping the new series 8 classic will give me a week long battery life.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Samsung Tablet
on July 4, 2025
Posted by: enora596
[This review was collected as part of a promotion.] I love my Samsung Galaxy S9 Ultra Tablet and how great the quality of pictures and fast the internet is used for everyday research, games, music, and fun. I have had this tablet for more than a year and the AI technology is overall great to use when researching information. The quality is absolutely great and efficient with whatever you need it to do. I am so happy that I purchased this device because it proves to be very reliable for all of my needs and is worth every penny. I plan to keep this one for a while.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing watch
on July 4, 2025
Posted by: jagonzo84
[This review was collected as part of a promotion.] Absolutely love my new galaxy watch, it's great to have on the run. I am always able to use voice recognition to make calls or send text.
Value
5
Written by a customer while visiting Samsung US
Posted by: RBJr
from Tyner Ky
Expertise:Intermediate
Verified Purchase:Yes
Nice watch, it has a longer band for a bigger wrist, very nice. Works as it should. Very happy with it. I have heart problems, it is great at keeping up with my heart rate, and letting me know that I need to get up and move around. And let me know when I need to relax. It's nice keeping up with my steps
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not inline with previous releases for durability
on July 4, 2025
Posted by: commiphora
Expertise:Intermediate
This is the 3rd or 4th Samsung watch I've owned and by far the worst for durability and reliability. The case shows wear very easily with the paint scratching easily around the crystal after a fairly short period of ownership. The battery life is also lower than on my previous watches. The features don't appear to be much different than my prior watch either, so all-in-all it is a regrettable purchase.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
3
Value
3
Response from Samsung USBy R&R Team, July 7, 2025
Aloha Commiphora,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch7. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ which can be added to eligible devices. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. We recommend protecting your Galaxy investments with screen protectors and/or cases to avoid any unwanted bumps or scratches. The Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than optimal battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch7. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ which can be added to eligible devices. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. We recommend protecting your Galaxy investments with screen protectors and/or cases to avoid any unwanted bumps or scratches. The Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than optimal battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US