Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,705 Reviews)
Rating breakdown 4,705 reviews
5 Stars
3,357
4 Stars
799
3 Stars
272
2 Stars
131
1 Star
146
82%of customers recommend this product.
(
1,082 out of
1,327)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
5
Loving this watch
on August 12, 2024
Posted by: TerriArt
[This review was collected as part of a promotion.] This watch is what I was waiting for. I love the quick button to get to my workouts. I love that it does catch my steps it doesn't always catch Mt floor climbing but everything else. The screen is so clear n looks durable
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great light weight watch
on August 12, 2024
Posted by: GmEnthu
[This review was collected as part of a promotion.] Great watch with consistent features. Sleep tracking along with Galaxy AI provides comprehensive view for health tracking.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the screen
on August 12, 2024
Posted by: Watch5to7
[This review was collected as part of a promotion.] I love the larger, brighter screen, yet still a 40mm watch. It runs faster and battery lasts longer than my watch 5. I can run all features now without having to worry about charging.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent design
on August 12, 2024
Posted by: Nwatch7
[This review was collected as part of a promotion.] Galaxy watch has Galaxy AI features to help navigate your watch. Battery life is excellent, fir a very active person. Sleek design yet elegant
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Must-have accessory
on August 12, 2024
Posted by: TyBoog23
[This review was collected as part of a promotion.] The watch screen is crystal clear. Responds instantly to taps and swipes on the watch face. Pictures aren't distorted at all. The bands and color options are diverse and refreshing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Feature full
on August 12, 2024
Posted by: Seyvali
[This review was collected as part of a promotion.] I bought my Samsung Watch after my previous watch broke, and just like my other samsung devices it has surpassed my expectations. I love how well it tracks my activity and the battery life is surprisingly long lasting for a watch that can receive your calls. The experience of using it with a samsung phone is incredibly fluid, as interacting with something on your watch can immediately pull it up on your phone or vice versa.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointing Battery
on August 12, 2024
Posted by: Remmy1
[This review was collected as part of a promotion.] This watch can't make it 24 hours without charging, and it seems to be even worse if you're active. I use the watch while I'm out paddleboarding/kayaking, and the battery seems to drain so quickly even though I'm not actively using the watch, the most it's doing is tracking rowing with the water lock on. I miss my Galaxy Watch 5.
Value
3
Response from Samsung USBy R&R Team, August 13, 2024
Thank you for contacting us, Remmy. We greatly appreciate your insights. Our goal is to ensure that our customers have the best possible experience with our products and services. We noticed that you contacted us regarding your Watch7. If you are experiencing shorter battery life on your Watch7, we recommend checking to make sure that your watch's software is up to date. For instructions on how to do this, as well as other options to optimize your battery life, please check out the link attached. If you need further assistance, please reach out to us at Samsung Support. - Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
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https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
Great watch except for the battery life
on August 12, 2024
Posted by: JDBreeze1
[This review was collected as part of a promotion.] This watch is faster and smoother than my previous Watch 5 Pro, and it is also looks sleeker and feels lighter. I haven't tried the Galaxy AI yet, but I can say with confidence that this watch is a worthy upgrade.
The only disappointing thing about this watch is the battery life. I knew the battery was smaller than the 5 Pro, but in this era, there is no reason for a smartwatch battery to not last two days. I have a hard time believing that Samsung maxed out the battery capacity here. The new OS does seem to make things more efficient, and so I'm hopeful the battery life will improve, but right now the watch loses about 3-4% per hour and that just does not cut it.
Value
4
Written by a customer while visiting Samsung US