Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,705 Reviews)
Rating breakdown 4,705 reviews
5 Stars
3,357
4 Stars
799
3 Stars
272
2 Stars
131
1 Star
146
82%of customers recommend this product.
(
1,082 out of
1,327)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
5
Very happy , the best one
on August 19, 2024
Posted by: Bigcat
[This review was collected as part of a promotion.] Definitely smart toys for smarts boys.
Very excited to buy my new Samsung flip Z6
Very excited to buy my new Samsung flip Z6
Value
5
Written by a customer while visiting Samsung US
Posted by: Vicki
from Sheboygan, wi
Verified Purchase:Yes
I'm disappointed that now the watch 7 u cant get facer app. It's not compatible. If I would have known i wouldn't have bought the watch. I woukd have stuck with my watch 5.
Features
5
Performance
5
Design
3
Value
5
Response from Samsung USBy R&R Team, August 5, 2024
Thanks for the outreach, Vicki. Your insights are crucial as we continue to improve our products and services. We understand that you are reaching out about our new Watch7. We understand the importance of having your watch personalized to your liking. Whether you prefer a sleek, modern look or something more analog and traditional, there's a watch face for you. Check out the faces that we have to offer using the Galaxy Wearable app. If you have any further concerns, please reach out to us and let us know at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Nice design
on August 19, 2024
Posted by: MikexxRodz
[This review was collected as part of a promotion.] Galaxy AI - I like my new Galaxy Watch 7 the design is amazing and feels very comfortable. The battery lasts longer than the 4 I had before
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
great features
on August 19, 2024
Posted by: BROC
from Greenfield, IN
Expertise:Intermediate
Great watch I have has for one month, but not happy like many to find that the US version does not have Bllod Pressure, advertizing should remove this or make it better know for some sale people and Bot are sendout bad information!
I would recommend this to a friend!
Features
3
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, August 20, 2024
We appreciate your reaching out and thank you for sharing your thoughts about the Galaxy Watch7. Your feedback is essential, and we understand how important certain features are to our customers. Although some features are not available in certain regions, we do have plenty of features available in your region. With features like Body Composition, Workout Routine, and Heart Rate monitoring, you'll be able to stay on top of your health. Again, thanks for sharing your insights as we continue to make improvements. If you have any further concerns or questions, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on August 19, 2024
Posted by: Zamora69
from California
Expertise:Intermediate
Had the watch for 3 weeks now, and I absolutely love it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Battery Issues
on August 18, 2024
Posted by: Samsung fanatic
from Dallas,TX
Expertise:Expert
Dissappointted at Samsung , battery wont hold not even a day when its already dead. Its going to be a month and there still no solution to this batterh issue , i would expect the best but samsung kept silent , left it charging and battery went down to 30%, unbelievable!.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
2
Response from Samsung USBy R&R Team, August 19, 2024
We appreciate you taking the time to reach out to us! Your feedback and insights help us as we continue to make improvements. We see that you reached out about the Watch7. The Watch7's new 3nm processor is designed to supercharge your everyday tasks, providing seamless and lightning-fast transitions between checking the weather, managing your schedule, and tracking your workouts. This cutting-edge processor not only ensures swift and efficient performance but also optimizes battery life, providing long-lasting power that keeps the Galaxy Watch7 in sync with your active lifestyle. Whether on the go or pushing your limits during a workout session, the Galaxy Watch7 with its advanced 3nm processor is ready to keep up with your every move, helping you stay connected and on top of your daily routine. If you are still experiencing shorter battery life, we recommend ensuring your watch is up to date with the latest software update. From your phone, open the Galaxy Wearable app. Depending on your watch, you will either tap Watch settings or tap SETTINGS tab. Then, tap About watch, and then tap Update watch software. Or, tap About Gear, and then tap Update Gear software. If this persists, please reach out to us at Samsung Support for additional assistance. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
No sirve
on August 18, 2024
Posted by: Ricardo
from San diego
Expertise:Expert
The battery lasts between 3 to 8 hours depending on use.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
1
Response from Samsung USBy R&R Team, August 19, 2024
Thanks for the outreach, Ricardo. We always value our customers insights as we continue to make improvements. We appreciate you sharing your feedback on the Watch7. If your device's battery life is still shorter than expected, we recommend making sure that your watch has the latest software update. To do this, open the Galaxy Wearable app on your phone. Depending on your watch, you will either tap Watch settings or the SETTINGS tab, then tap About watch, and finally tap Update watch software. Alternatively, you may tap About Gear and then tap Update Gear software. If this persists, please contact us at Samsung Support for further assistance. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
My life in a watch
on August 18, 2024
Posted by: MomofallTrades7
[This review was collected as part of a promotion.] I had the 1st edition galaxy watch which just recently gave up on me so I decided to upgrade to the watch 7. I am so happy I did because it is more updated to the latest technology and capabilities like using the Galaxy AI feature to complete my daily tasks. I mainly use use it for health purposes but it has helped me stay connected with my family and very user friendly. Some of the app icons and features are very different than the original galaxy watch so it will take some getting use to.
Value
4
Written by a customer while visiting Samsung US