Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,705 Reviews)
Rating breakdown 4,705 reviews
5 Stars
3,357
4 Stars
799
3 Stars
272
2 Stars
131
1 Star
146
82%of customers recommend this product.
(
1,082 out of
1,327)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
1
My first ever smart watch
on August 24, 2024
Posted by: Micky
from Maryland
Expertise:Beginner
I was so excited to receive this watch. It is my first ever tracking watch. The battery is horrible. Tried the updates and not running apps. Can't even make it though my work day without it going dead. Total waste of money!! 💰 Whats the sense if I can't even get 8 hours out of receiving emails and texts.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
2
Response from Samsung USBy R&R Team, August 24, 2024
Thanks for the outreach, Micky. Your feedback is greatly appreciated as we continue to make improvements. We see you reached out to share your experience with the Watch7. The Galaxy Watch7 enhances everyday well-being with personalized workouts and intelligent health monitoring capabilities. If you are experiencing a shortened battery even after updating your watch, we recommend running a diagnostic on your watch's battery. If your watch is paired with a Samsung phone you can use Samsung Members to perform a diagnostic on your watch battery. If it passes the test, you'll know the battery is in good condition. Check out the link attached for other options to help optimize your watch's battery. If this persists, reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
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https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
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Written by a customer while visiting Samsung US
Customer Rating
5
Bigger Display to see amazing
on August 24, 2024
Posted by: Austin
[This review was collected as part of a promotion.] This watch is amazing to use good job samsung I can see out of it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Galaxy Watch7
on August 23, 2024
Posted by: Maryna
[This review was collected as part of a promotion.] I got the Galaxy Watch7 with a trade-in offer for my Galaxy Watch Active 2 (which I loved) and I love the new features it has! I have small wrists so I stuck with the 40mm and I got it in the cream color with the sport band. It's comfortable to wear, I think even more so than the last watch I had. The interface is so nice to work with and feels smooth. Love that I can be very customizable with it. It helps me not miss calls when I'm out and about. Texting is easier than it was on the Active 2. When I'm at work I love that I can still wash my hands with it on without worry as I need to frequently in food service. I'm glad I made the upgrade!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful watch, good battery life and great size
on August 23, 2024
Posted by: Fraamus
from Montana
Expertise:Expert
I think the 7 is really the sweet spot when it comes to battery life. I get 1 day plus. Definitely lasts longer than my Ultra, my Watch 6 Classic and about equal to the Watch 5 Pro. I run mine very bright and with AOD. It is just the right size and weight. I honestly prefer it to the Ultra.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very Impressive, aside from the USB-C charger
on August 23, 2024
Posted by: grochef
While I just got this watch, over all, I am very impressed.
The one big downside is the charger. The charger has a USB-C plug. Since this is still not universal, and the charger does not come with an adapter, it is nearly unusable, unless I plug it into my computer. Fortunately, the watch will charge on my old charger.
The watch band is another detractor. Once latched, the end of the band slides through a hole, and under the band. This is very awkward and is inconvenient to loosen.
Samsung needs to do much better at end user involvement.
My Galaxy watch 4 was great, but I wanted an upgrade. The 7 is wonderful. The battery life is excellent. I turned off the "always on" option and I can get through a day on less than 10% of the total charge. Extra features are quite good as well. For instance, there is an Energy Score that provides very similar results to my Morpheus Heart Rate monitor. While I am not concerned about sleep apnea, I am curious to see how this works. I do not have sufficient data to get a reading just yet.
All in all, I recommend this watch.
Written by a customer while visiting Samsung US
Customer Rating
3
The watch is worst then my 6 was!
on August 23, 2024
Posted by: rrick70
from north ridgeville ohio
Expertise:Intermediate
Bad battery life and when biking my heart rate suddenly doubles it for no reason, I have to reboot my watch then it works fine for another ten miles.
Features
3
Performance
2
Design
4
Value
3
(click to see the video)
Response from Samsung USBy R&R Team, August 23, 2024
Hey! Thanks for sharing your feedback with us. We noticed that you contacted us regarding your experience with the Watch7. With the Watch7, you can understand your body like never before. Our most advanced health sensor tracks your heart rate, sleep patterns, and more with high precision. If you are experiencing shortened battery life, we recommend ensuring that your watch is updated with the latest software version. From your phone, open the Galaxy Wearable app. Depending on your watch, you will either tap Watch settings or tap SETTINGS tab. Then, tap About watch, and then tap Update watch software. Or, tap About Gear, and then tap Update Gear software. If this continues, please reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
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smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Investment!
on August 23, 2024
Posted by: Geekgurl
from Michigan
Expertise:Intermediate
I can honestly say this is hands down my favorite watch ever. The info gathered so far has been immensely insightful, especially for my healthcare team. The battery life improved after removing a few apps from the watch and tweaking the settings. I also found using watch faces & apps from Google Play drained the battery extremely fast - uninstall them, it makes a big difference. Samsung support thru the chat feature was fast and super helpful. So happy I purchased it, highly recommended!!
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Enough room to see everything you want to measure
on August 23, 2024
Posted by: Skdkim
[This review was collected as part of a promotion.] My only complaint about the watch would be that sometimes it sticks to my wrist. This I attribute more to the fact that I have no hair to create any sort of barrier from the bare skin.
I find this watch is everything you can want from a smart watch. Enough technology to measure everything important, enough screen space to display it all, and enough battery to complete the task. The green color is very grey actually but if you don't want to take any chances with the color, there are already many third party accessories to cover the watch with.
I find this watch is everything you can want from a smart watch. Enough technology to measure everything important, enough screen space to display it all, and enough battery to complete the task. The green color is very grey actually but if you don't want to take any chances with the color, there are already many third party accessories to cover the watch with.
Value
5
Written by a customer while visiting Samsung US