Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,654 Reviews)
Rating breakdown 4,654 reviews
5 Stars
3,324
4 Stars
791
3 Stars
267
2 Stars
130
1 Star
142
81%of customers recommend this product.
(
1,052 out of
1,294)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
1
Terrible Battery And Price
on June 2, 2025
Posted by: Samsung Galaxy
Expertise:Expert
For the price paid for the watch, the battery is atrocious...
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R Team, June 3, 2025
Good day Samsung,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples include background app activity, always-on display, Bluetooth, and Wi-Fi usage. The Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than optimal battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Let us know if you have any questions or if you would like any further assistance by reaching out to Samsung Support at your leisure. Thank you for being an unwavering Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples include background app activity, always-on display, Bluetooth, and Wi-Fi usage. The Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than optimal battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Let us know if you have any questions or if you would like any further assistance by reaching out to Samsung Support at your leisure. Thank you for being an unwavering Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
Best purchase ever
on June 2, 2025
Posted by: Tencha
[This review was collected as part of a promotion.] Love the convenience of going to the store and still able to make calls, and answer text with my watch. I can even watch videos and listen to music. I love it !
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic watch
on June 2, 2025
Posted by: Persnboots
[This review was collected as part of a promotion.] It's lightweight, charges quickly and I was able to set it up super easily.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's everything I wanted in a watch.
on June 2, 2025
Posted by: RiotResale
[This review was collected as part of a promotion.] I prefer the watch 7 over past models, although the older titanium model was very nice. I would like a rotating physical bezel, but other than that it's perfect for me. Quite a few features don't work since I have tattoos where the watch sits, but I don't use them anyway. If it broke today I would buy it again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good product
on June 2, 2025
Posted by: J4kidsgaming
[This review was collected as part of a promotion.] Runs flawless with no lagg issues as well as no charge issues.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent as always
on June 2, 2025
Posted by: WOODATAYLOR
[This review was collected as part of a promotion.] Love it just not certain if it's waterproof or not. Galaxy watches rock!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great watch
on June 2, 2025
Posted by: Okietobey
[This review was collected as part of a promotion.] This is my 3rd watch from Samsung. It had more features than the watch 4 and 6. This watch has an AI feature that is easy to use. I downloaded pictures of my grandson on the watch and he now thinks I made the watch just for him.
The only down side is that I haven't found a watch band that I like.
The only down side is that I haven't found a watch band that I like.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Watch 7 is great
on June 2, 2025
Posted by: Samsunglove
[This review was collected as part of a promotion.] I purchased the watch 7 even though I have the 6 classic and thought it would be inferior. However, it is not, it is a solid watch and dare I say I actually like it more. So now I just rotate them and wear the other whn they are charging. Galaxy Ai on the watch is pretty cool as well.
Value
4
Written by a customer while visiting Samsung US