Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,704 Reviews)
Rating breakdown 4,704 reviews
5 Stars
3,357
4 Stars
799
3 Stars
272
2 Stars
131
1 Star
145
82%of customers recommend this product.
(
1,082 out of
1,327)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
5
Nice upgrade from my watch 6
on September 3, 2024
Posted by: BoatDad
[This review was collected as part of a promotion.] I have owned this watch for a few weeks, and the Galxy AI features alone make it worth the upgrade. I feel like the health app is more accurate and provides more information compared to my watch 6. I also enjoy the fact that this generation comes in my favorite color, green.
If you don't use your smart watch to it's full potential, the upgrade from the 6 to the 7 might not be worth it, but for someone like me who tracks sleep, health, fitness, etc. This was a worthwhile upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Smart watch
on September 2, 2024
Posted by: 12345678
[This review was collected as part of a promotion.] Galaxy AI. My smart watch worked fine. I really like the quality of the watch. No problems here. Everything is fine.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
galaxy s 24 phone
on August 31, 2024
Posted by: Tmulla
[This review was collected as part of a promotion.] have another problem with this page too. I was selected for the phone galaxy s 24 .but won't let me change it for what I want. hope it will get the right way for me.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on August 31, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Galaxy AI is one of the the best features on this watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy watch 7
on August 31, 2024
Posted by: Dawnie
I bought my watch 7 2 weeks go and I absolutely love it they need to get rid of the watch 5 it is crap I had the first galaxy watch loved it I had the 3 loved it kept it until the watch 7 came out now if they can come out with more animated faces that would be great and make Them compatible with the 7
Written by a customer while visiting Samsung US
Customer Rating
3
Battery drain fast..
on August 30, 2024
Posted by: Anonymous
from New york
Expertise:Intermediate
Battety Drain fast. It can‘t hold 10 hours with display on. drain very fast when play around the watch.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
2
Response from Samsung USBy R&R Team, August 31, 2024
Thank you for contacting us, Ray. Your feedback is important to us as we strive to make continual improvements. We noticed that you reached out to share your thoughts on the Watch7. The new 3nm processor on the Watch7 significantly enhances your daily routine. You can seamlessly switch from checking the weather to tracking your workouts. Additionally, it optimizes battery life for long-lasting power, ensuring that the Galaxy Watch7 keeps up with you. If you're experiencing shortened battery life on your watch, we recommend making sure your watch is running the latest software update available. From your phone, open the Galaxy Wearable app. Depending on your watch, you will either tap Watch settings or tap SETTINGS tab. Then, tap About watch, and then tap Update watch software. Or, tap About Gear, and then tap Update Gear software. If this persists, please reach out to us at Samsung Support so that we can further assist you. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3
keep your watch 5/6
on August 30, 2024
Posted by: burkley
from virginia
Expertise:Intermediate
Cool watch with tons of cool features, but the battery is horrible. I've had a galaxy gear s2, an s3 frontier, and a watch 5, and ALL the older batteries outperformed the watch 7 battery duration.
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
4
Value
2
Response from Samsung USBy R&R Team, September 1, 2024
Hey there! We really appreciate your honest feedback. Your input is crucial as we strive to make improvements. We noticed that you contacted us about the Watch7. The Watch7 offers improved Heart Rate Tracking with Galaxy AI, which filters out your body's movements for a more accurate reading, allowing you to get the most out of your workouts. If your watch's battery is draining quickly, we recommend making sure that your watch is up to date with the latest available software. Prior to starting the update process, ensure that your watch has a good battery charge; you may not be able to update without at least a 30% charge. To update the software on your connected phone, go to and open the Galaxy Wearable app. Tap Watch settings, then tap Watch software update. If your watch displays a Home tab, swipe to and tap Watch software update or Band software update, and then tap Download and install. If this continues to be your experience, please reach out to us at Samsung Support so that we can further investigate what could be causing this. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
Terrible battery life
on August 30, 2024
Posted by: GodsPlan
from Lemoore, California
I bought this about a month ago, and wish I could trade it in. I highly regret trading in my S5 watch. I want to trade in the S7 for cash towards the ultra, but have not found away because I dislike this watch so much.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
2
Value
1
Response from Samsung USBy R&R Team, August 30, 2024
Thanks for reaching out! Your feedback is greatly appreciated as we continue to make improvements. We see that you reached out to let us know about the Watch7. It looks like you're reaching out regarding the battery life of your watch. If you are experiencing a shortened battery life, we recommend ensuring your watch is up to date with the latest software version. From your phone, open the Galaxy Wearable app. Depending on your watch, you will either tap Watch settings or tap SETTINGS tab. Then, tap About watch, and then tap Update watch software. Or, tap About Gear, and then tap Update Gear software. If this persists after updating, please reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US