Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,704 Reviews)
Rating breakdown 4,704 reviews
5 Stars
3,357
4 Stars
799
3 Stars
272
2 Stars
131
1 Star
145
82%of customers recommend this product.
(
1,082 out of
1,327)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Posted by: PC_Guru
from OH
Expertise:Expert
Verified Purchase:Yes
Takes some getting used to, but so far a very nice smart watch. A lot of bells and whistles which I am sure I will never use, but it does what I want it to do.
No, I would not recommend this to a friend.
Features
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Amanda
from Arkansas
Expertise:Intermediate
Verified Purchase:Yes
I love this watch. It has more features and the quality of the watch is so much better than the Galaxy watch 4.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Battery life is terrible
on September 4, 2024
Posted by: Smil3y
from North Carolina
Expertise:Expert
I bought this to upgrade from my titanium watch and the biggest mistake I made. My original watch lasted 2 or 3 days without charge. This watch doesn't last a whole day without charging unless it's in power saving mode. I'm usually satisfied with samsung products but this product is an epic fail battery wise. Do not upgrade or get. Wish I never traded in my perfectly fine titanium watch. Advise upgrading isn't always better. And samsung yall should be embarrassed to even sell this watch and be a representation of Samsung product. And sad part I haven't had the watch a month smh.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
1
Response from Samsung USBy R&R Team, September 4, 2024
We appreciate the outreach! Our goal is to make sure each customer gets the best experience possible out of our devices. We noticed your review of the Watch7. The Galaxy Watch Ultra and Watch7 are designed with state-of-the-art sleep tracking features that meticulously monitor various sleep stages, including REM, light, and deep sleep, as you rest through the night. These intelligent timepieces utilize a combination of advanced motion sensors and precise heart rate monitoring to gather comprehensive data about your sleep patterns and overall sleep quality. We acknowledge your concerns about the watch's battery life. We recommend making sure that your watch is actively running the latest software update available. If this persists after doing so, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (optimize battery)
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (optimize battery)
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy watch 7
on September 4, 2024
Posted by: CarmenKam
[This review was collected as part of a promotion.] Galaxy AI is the new thing.
I use my watch for tracking purposes, love lte I can leave my phone if I want.
The sleep apnea feature is awesome
I use my watch for tracking purposes, love lte I can leave my phone if I want.
The sleep apnea feature is awesome
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung has made me happy once again!
on September 4, 2024
Posted by: Suz131
[This review was collected as part of a promotion.] I loved my galaxy watch 4 but was frustrated about the battery life. I waited until a new battery upgrade was available. The watch 7 is just exactly what I have waited for. I love all the new features and the AI features. I have had my new Galaxy 7 for almost a month now and after 1 upgrade for battery life I would recommend this watch as a new wearer or a person who has worn a smart watch for years. The watch 7 can be dressed up or down to wear wherever you are going. I have used Samsung products for years now a d I am pleased being part of the Samsung family. I appreciate the products reliability and the company appreciates the customers by allowing us first choice on new products as well as discounts.
Thank you Samsung for all the years I have enjoyed your products from phones , earbuds, watches and appliances that have remained dependable and up to date with style and options. I will stay with Samsung for all my needs that they supply.
Thank you Samsung for all the years I have enjoyed your products from phones , earbuds, watches and appliances that have remained dependable and up to date with style and options. I will stay with Samsung for all my needs that they supply.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Functional and Stylish
on September 4, 2024
Posted by: BagLady
Expertise:Intermediate
Probably the best functioning watch I've owned! Easy to pair, use and overall comfortable.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my new watch
on September 3, 2024
Posted by: NickatDisneyland
[This review was collected as part of a promotion.] I absolutely love my new Galaxy Watch 7! So light and has a brighter display than my last watch. Glad I upgraded with Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Impressive gadget
on September 3, 2024
Posted by: Hamberlina22
[This review was collected as part of a promotion.] The Samsung Galaxy Watch 7 is a standout in the smartwatch arena, offering a blend of style, functionality, and advanced features. It sports a sleek, modern design with a durable build, making it suitable for both everyday wear and active use. The included Galaxy AI makes everyday life easy.
The watch boasts a vibrant AMOLED display that's easy to read in various lighting conditions, and the user interface is intuitive and responsive. Its fitness tracking capabilities are impressive, with comprehensive monitoring of heart rate, sleep, and various exercises. The inclusion of advanced health features, like ECG and blood pressure monitoring, adds to its appeal for health-conscious users.
Battery life is generally strong, providing a full day’s use with some power to spare. The watch also supports seamless integration with Samsung’s ecosystem and a range of third-party apps, enhancing its versatility.
Overall, the Galaxy Watch 7 delivers a high-quality smartwatch experience, combining robust performance with a sleek design, making it a top choice for those in the market for a versatile and stylish wearable.
Value
4
Written by a customer while visiting Samsung US