I stay up to date on ALL my Samsung devices by taking full advantage of the Samsung trade in program!! The Samsung eco-system is incredible. The watch is an import part of thay eco-system and the more Samsung products you have the better it works!!!
I love all the great things available on this watch, but my watch only lasts 6 hours if everything is shut off. I am sad that this watch does not live up to the advertised product.
Response from Samsung USBy R&R Team, September 10, 2024
Thanks for the outreach! We really appreciate your candidness. It looks like you reached out to share your experience with the new Galaxy Watch7. The Watch7 helps you stay on track toward your goals using personalized suggestions from Wellness Tips with Galaxy AI. Your Watch collects the insights and then they’re analyzed on your phone. If you are experiencing a shortened battery life, it's important to make sure that your watch is up to date with the latest software version available. From the Settings, tap Software update to check for available software updates. If this continues to be your experience after updating, reach out to us at Samsung SUpport and we'd be more than happy to further assist you. -Kelvin https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (optimize battery life) smsng.us/Samsung- Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
I don't understand why the new galaxy watch is not available in other colors that are more normal. The current color choices are terrible in my opinion.
Response from Samsung USBy R&R Team, September 10, 2024
We appreciate you for taking the time to express how you feel about the new Galaxy Watch7. It's always a pleasure to get our customer's feedback. We noted your concerns about the lack of other colors available for the Galaxy Watch7. At this time the Watch comes in green and cream. We do have other watch bands available that may be a better fit for you. Again, your feedback is greatly appreciated. If you need any further assistance, do not hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung- Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus