Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,704 Reviews)
Rating breakdown 4,704 reviews
5 Stars
3,357
4 Stars
799
3 Stars
272
2 Stars
131
1 Star
145
82%of customers recommend this product.
(
1,082 out of
1,327)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
5
Health insights are invaluable
on August 19, 2025
Posted by: GWhittleAl
[This review was collected as part of a promotion.] I have an older Galaxy Watch 3 and upgraded to the 7. The Galaxy AI enhanced health insights are very appreciated. The heart rate variability data tracks with my energy levels more so than any other metric and is a great feature.
I appreciate the huge eco-system of protective covers and watch bands that let's me change up the style of the watch for any activity or any outfit.
Much better aggregate data and analysis than from my Galaxy 24 ultra phone alone. I plan to eventually add a Samsung ring as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This watch makes me feel safer!
on August 19, 2025
Posted by: Lilbit1024
[This review was collected as part of a promotion.] I have seizures and several times I have been able to alert my husband before I started fully seizing. Just by pushing the buttons, my watch alerted my husband's watch and he was able to get an ambulance to me when I wasn't able to speak for myself. The watch will also alert my husband if I fall. I highly recommend!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great watch overall
on August 19, 2025
Posted by: Human3
[This review was collected as part of a promotion.] Watch works great. My only complaint would be the battery life as it does not last me a full 24 hours and I find myself having to recharge constantly through the day which is highly inconvenient considering it's meant to track my health, unlike my Fitbit which battery life would be 72 hours without having to recharge.
Value
3
Response from Samsung USBy R&R Team, August 20, 2025
Hey there Human3,
Thanks for reaching out to share your experience with using the Samsung Galaxy Watch7. We appreciate your feedback as we strive to improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Galaxy Watch7 battery can last for several days before needing to be placed on its charger, depending on your settings and how you use your device. If you're experiencing less than anticipated battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Feel free to reach out to Samsung Support afterward if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for reaching out to share your experience with using the Samsung Galaxy Watch7. We appreciate your feedback as we strive to improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Galaxy Watch7 battery can last for several days before needing to be placed on its charger, depending on your settings and how you use your device. If you're experiencing less than anticipated battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Feel free to reach out to Samsung Support afterward if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Cleveland Ohio
Expertise:Intermediate
Verified Purchase:Yes
My husband loves his new watch. So convenient to stay connected while at work
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The device that helped me stay healthy.
on August 19, 2025
Posted by: StayHealthywithGalaxy
[This review was collected as part of a promotion.] I’ve been using the Galaxy Watch 7 and it has truly been a game-changer for my health and daily routine. I love how it keeps track of my daily steps and motivates me to keep moving, even on busy days. The hydration reminders have been so helpful in making sure I drink enough water throughout the day, and the gentle nudges to get up and walk keep me from sitting too long. I’ve also noticed a big improvement in my sleep habits thanks to its sleep tracking and tips—it really encourages me to rest better. Overall, the Galaxy Watch 7 has become my personal wellness coach on my wrist, helping me stay consistent, motivated, and healthier every day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This watch is just amazing!
on August 18, 2025
Posted by: SamsungChic
[This review was collected as part of a promotion.] The Galaxy AI is very helpful and makes life with this device so much easier. Wouldn't have it any other Way. #samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The health tracker is amazing.
on August 18, 2025
Posted by: JJ2025
[This review was collected as part of a promotion.] I use my Watch 7 for health reasons. It has helped to improve my sleep. The customization ability with different watch faces is really cool also
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's futuristic like... 87q0
on August 18, 2025
Posted by: Fallout
[This review was collected as part of a promotion.] So first and foremost this watch is super dopeness.with a dash of practical..I use my Samsung watch daily, when I work.out it tells me exactly to the decimal how far I can push myself, when.im on the elliptical I can answer important texts that I couldn't on my phone. Love it,live it bathe in this watch,its a keeper
Value
5
Written by a customer while visiting Samsung US