Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5 out of 5
4.5
(4,704 Reviews)
Open Ratings Snapshot
Rating breakdown 4,704 reviews
5 Stars
3,357
4 Stars
799
3 Stars
272
2 Stars
131
1 Star
145
82%of customers recommend this product. 
(
1,082 out of 1,327
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
4 out of 5
4
Better than my 5 Pro that I traded in.
on September 21, 2024
Posted by: Johnz
from Fairhope, AL
Expertise:Expert
Verified Purchase:Yes
Nice upgrade, but battery life not the best. Seems like I need to keep the watch in battery saver mode for it to last more than a day and a half. Other than that, I like the larger size and the display is great. Also, the additional apps are a plus. Seamless Bluetooth connection to my Galaxy Z Fold 6.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Galaxy Watch7 44Mm Silver weak battery life?
on September 21, 2024
Posted by: sparkydog2727
from Louisville KY
Expertise:Intermediate
Verified Purchase:Yes
It's OK since I got a great trade-in deal. It's definitely snappier than my good old Galaxy Watch4. But it must need some software tweaking, mine doesn't hold a charge all day with minimal use. Many complaints out there about that. I also miss the real bezel, although the virtual one works well. I put mine in a case to protect the exposed watch face.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, September 28, 2024
We appreciate you taking the time to share your honest feedback with us, Rick. We always love getting our customer's insights as we continue to make constant improvements. We noticed you reached out to share your thoughts on the Galaxy Watch7. Understand your body like never before. Our most advanced health sensor tracks your heart rate, sleep patterns and more with high precision. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Check out the link attached for options to help increase your watch's battery life. If this continues to be your experience, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy Upgrade
on September 21, 2024
Posted by: Pitter_Patfy
from Minnesota
Expertise:Intermediate
Verified Purchase:Yes
Upgraded to this from a Galaxy Watch. I really enjoy the workout features and the health tracking. Very easy to use.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Outstanding for Everyday, Exercise & Enjoyment
on September 21, 2024
Posted by: JayF
from Ormond Beach Florida
Expertise:Expert
Verified Purchase:Yes
A pleasant SURPRISE! Fast & Efficient, Band just OK
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Galaxy Watch7 44mm
on September 20, 2024
Posted by: EV13
Verified Purchase:Yes
Nice watch. Battery life is not really outstanding, could've been better. The bid downgrade is if you pair it with another non Samsung phone ( I have Google Pixel 9 Pro) you won't have blood pressure monitoring and EKG but you still pay the same price... If you can find it at the good discount, buy it.
Response from Samsung USBy R&R Team, September 21, 2024
We are grateful for your feedback! It's always wonderful to hear from our customers, and we value your honesty. We noticed that you contacted us regarding the Galaxy Watch7. It's important to mention that non-Samsung phones running Android can also connect to Galaxy Watches and Gear devices. For the best experience, please ensure that your device is updated to the latest software version and install the Galaxy Wearable app from the Play Store. Please note that the ECG and BP features are only accessible through the Samsung Health Monitor app, which is currently exclusive to Samsung Galaxy devices. If you have any further concerns or questions, don't hesitate to contact Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Happy customer
on September 20, 2024
Posted by: followhim
Verified Purchase:Yes
I loved it and enjoyed it very much but I wish it was waterproof.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice upgrade. Green color is awsome.
on September 20, 2024
Posted by: Nate B
from Oregon
Expertise:Expert
Verified Purchase:Yes
Watch 7 is a nice upgrade from the 5. Didn't need to go crazy with the ultra, so this was the one to pick. Color selection on these is great. Got the green. 10/10 would recommend.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
BATTERY AWFUL
on September 19, 2024
Posted by: NatTul
from Brainerd, MN
Expertise:Expert
the battery is THE WORST!!!!! Dies everyday on me at noon. Extremely disappointed. Please don't tell me to update... I've done that it is updated!
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
1 out of 5
1
Design
5 out of 5
5
Value
1 out of 5
1
Response from Samsung USBy R&R Team, September 20, 2024
Thank you for sharing your honest feedback with us, Nat. We noticed that you contacted us to share your thoughts on the Galaxy Watch7. The Galaxy Watch7 is equipped with a powerful 300mAh battery that has been optimized to provide long-lasting power, ensuring that the Watch7 can keep up with your active lifestyle. This high-capacity battery is designed to deliver extended usage time, allowing you to make the most of your device throughout the day without constantly worrying about recharging. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. We noticed that you reached out regarding your experience with shortened battery life. Check out the link attached for options that should help optimize your watch's battery life. If you continue to encounter this, please do not hesitate to reach out to us at Samsung Support. - Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
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