Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,655 Reviews)
Rating breakdown 4,655 reviews
5 Stars
3,325
4 Stars
791
3 Stars
267
2 Stars
130
1 Star
142
81%of customers recommend this product.
(
1,053 out of
1,295)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Posted by: TonyScan
Verified Purchase:Yes
The watch is great for what it does, but I was led to understand that I would be able to get blood pressure readings. That doesn't happen. I'm a heart and censer patient and this is important to me.
Response from Samsung USBy R&R Team, April 14, 2025
Hi TonyScan,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. We understand how upsetting it may be to purchase a device, and it does not offer all of the features you were expecting. As you know, the Galaxy Watch7 does not offer blood pressure tracking at this time in the U.S. due to FDA regulations. However, your device is packed with Galaxy AI features which you may just fall in love with. I have included a few resources that you can review at your earliest convenience. Feel free to contact Samsung Support afterward if you would like any further assistance. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003276/
Product Manual
https://www.samsung.com/us/support/downloads/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. We understand how upsetting it may be to purchase a device, and it does not offer all of the features you were expecting. As you know, the Galaxy Watch7 does not offer blood pressure tracking at this time in the U.S. due to FDA regulations. However, your device is packed with Galaxy AI features which you may just fall in love with. I have included a few resources that you can review at your earliest convenience. Feel free to contact Samsung Support afterward if you would like any further assistance. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003276/
Product Manual
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Posted by: Raymond P
Verified Purchase:Yes
An excellent updated replacement for my galaxy watch active 2 that I had for years. Everything seems familiar and flows smoothly
Written by a customer while visiting Samsung US
Customer Rating
5
AswomeI am absolutely enchanted by the watch I rec
on April 13, 2025
Posted by: Dannirenee5
⌚️😍😀sure I am happy. ～～～～～(m--)m~>゜)ーーー(=^ェ^=)~>゜)ーーー
Written by a customer while visiting Samsung US
Posted by: Sridgdill
from Chicago, il
Expertise:Intermediate
Verified Purchase:Yes
Easy purchase, great value and works well. I would buy this again.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, April 17, 2025
Aloha Sridgdill,
Thank you for taking the time to share your thoughts with us about your experience with using the Samsung Galaxy Watch7. Your feedback is appreciated as we strive to improve the functionality of our product line. We're amazed to hear that you feel like you made a wise investment with the purchase of your Galaxy Watch7. We'd love to hear more if you would like to share additional feedback with us. Feel free to contact Samsung Support if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thank you for taking the time to share your thoughts with us about your experience with using the Samsung Galaxy Watch7. Your feedback is appreciated as we strive to improve the functionality of our product line. We're amazed to hear that you feel like you made a wise investment with the purchase of your Galaxy Watch7. We'd love to hear more if you would like to share additional feedback with us. Feel free to contact Samsung Support if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Posted by: MeriBee
Expertise:Expert
Verified Purchase:Yes
This is my 4th galaxy watch. Basically i love it BUT the battery life is only 2 days. I like monitoring my sleep, blood sugar and medications. If onky the battery could be improved!
Written by a customer while visiting Samsung US
Posted by: Verna
from Tuscaloosa, AL ROLL TIDE!
Expertise:Intermediate
Verified Purchase:Yes
Love my Samsung Galaxy 7. Trade-in was fast and easy to navigate the site. This is my 2nd watch bought thru their trade-in deal. Will probably do the same deal next year, if available.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Janell
from Sherman, Maine
Expertise:Beginner
Verified Purchase:Yes
I love this watch. I started out with a FitBit, so this does so much more. So, I'm still trying to get used to all that it does.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Annie
Expertise:Intermediate
Verified Purchase:Yes
The watch is a good size and easy to set up. I bought it for the health tracking. I did wish it came with more options for the watch band and was a bit more intuitive to use.
No, I would not recommend this to a friend.
Written by a customer while visiting Samsung US