Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,704 Reviews)
Rating breakdown 4,704 reviews
5 Stars
3,357
4 Stars
799
3 Stars
272
2 Stars
131
1 Star
145
82%of customers recommend this product.
(
1,082 out of
1,327)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Posted by: Nance
from Portland, OR
Expertise:Intermediate
Verified Purchase:Yes
The 7 is a nice step up from the 5. It's faster and some additional features. Glad I took the trade in offer!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Desert Rat
from Phoenix Az
Expertise:Beginner
Verified Purchase:Yes
Wanted a Galaxy Ultra but price point was still too high for my blood so I settled for the Watch 7 LTE, and i am glad I did. The watch is very stylish.and the choices for the screen display is amazing. So many options. I have only touch the surface for all the configurations that can be picked. My only disappointment is that I couldnt get it in the ORANGE option like the ULTRA. Made very well, and have received many comments on the watch. Love the notifications i get on the watch. Can't wait to change the display every month to something else using the mobile app.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: drech
from Kingman, Az
Expertise:Intermediate
Verified Purchase:Yes
The sensors just seem to work better than the watch 5 that I traded in. Overall, more responsive to my touch also. Comfort is still good also. Well worth the cost of upgrade for me,
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Since my first samsung products.
on September 26, 2024
Posted by: SuperJimmy
This will be my third samsung product and I believe Since I first bought Samsungs they have only gotten better with less issue's and more depending on how they are going to become better then then last year anllit wasade and less complications? Then the year before They're are great!!!
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!
on September 26, 2024
Posted by: Dead2Many
from Clarksville, IN
Expertise:Expert
This watch is awesome! Easy to use and looks very nice! The battery could definitely be better, but it's not terrible. I make sure to turn on power saving mode so it last a little longer. Definitely recommend!
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: SariC1969
Expertise:Intermediate
Verified Purchase:Yes
I appreciate the versatility of the watch. It hasn't been difficult to adjust from the Fitbit I had previously. The battery life is poor, I haven't found a way to set up functionality to extend battery life in the few weeks I've had the watch. Overall a good product but I won't likely purchase another one unless battery life is improved to at least get through the day.
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Suranga Don
from Staten Island NY
Expertise:Intermediate
Verified Purchase:Yes
Nice and practical. Good for everyday activities.
I would recommend this to a friend!
Value
5
Written by a customer while visiting Samsung US
Posted by: Zach
Verified Purchase:Yes
The watch is great if it's connected to your phone via Bluetooth. Other than texts there's effectively no LTE data capability though. The watch overheated all 3 times I tried streaming a podcast on a walk without my phone. Calls out of phone range kill the battery.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, September 28, 2024
We appreciate you taking the time to share your thoughts on the Galaxy Watch7, Zach. We always love hearing from you! If you have an LTE smartwatch model, there are several reasons why it may not activate or may disconnect from your mobile network after pairing it with a new phone. Check out the link attached for options to help troubleshoot this. Whether you're using a phone, tablet, smartwatch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. We've also attached a link to help troubleshoot this as well. If any of what you are experiencing continues, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003195/ (LTE)
https://www.samsung.com/us/support/answer/ANS10002887/ (overheating)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003195/ (LTE)
https://www.samsung.com/us/support/answer/ANS10002887/ (overheating)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US