Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,652 Reviews)
Rating breakdown 4,652 reviews
5 Stars
3,324
4 Stars
791
3 Stars
266
2 Stars
130
1 Star
141
81%of customers recommend this product.
(
1,052 out of
1,293)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
4
Samsung 7 watch
on August 31, 2025
Posted by: Khmer78240
[This review was collected as part of a promotion.] Good looking and functional watch. My only real complaint is battery life and complexity for changing the battery myself. They should make watch battery easier to change. However, lots of cool features.
Value
4
Written by a customer while visiting Samsung US
Posted by: Not for Profit Company
Verified Purchase:Yes
Worked with corporate sales and had a wonderful experience. Would recommend.
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Belleville, Illinois
Expertise:Intermediate
Verified Purchase:Yes
The ease of choosing this watch, making the trade-in, the price, and the size, was overshadowed by my disappointment in the battery life. It MIGHT last 24 hours, if I'm lucky. No, I don't want to put it on power-saving, as the entire reason I have it is to monitor my health and activities. I'll think long and hard before I buy the next one, if I even DO buy a next one. I don't like the GIANT faces of the new watches and this 40mm size is perfect, but the performance is lacking.
Performance
2
Design
4
Value
4
Response from Samsung USBy R&R Team, October 27, 2025
Hey Eugene, thank you for taking the time to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to eligible devices. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Our partners at UbreakIfix are also standing by to assist you with any repair needs you may have. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. Let us know if you would like any further assistance after reviewing the resources shared by reaching out to Samsung Support. Thanks for being a valued Samsung customer. - Debra
Samsung Support
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Warranty Information
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X Messages
https://smsng.us/X-Messages
Samsung Community
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Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Samsung Support
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Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Written by a customer while visiting Samsung US
Posted by: Niki
from MI
Expertise:Expert
Verified Purchase:Yes
I prefer the watch design of the 7 to the 8, so I ordered this one. The trade in was good, and the watch looks awesome. The color is subtle, and the band is surprisingly comfortable. Great battery life and display quality. Highly recommended.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Datta G
from CA
Expertise:Expert
Verified Purchase:Yes
Very good design and functional watch!! My wife always wearing & enjoying!!
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
One of the best upgrades I made this Black Friday.
on January 2, 2026
Posted by: Jay S
from Columbus, OH
Verified Purchase:Yes
Just upgraded from the Galaxy Watch 4. There are definitely a few more features that I can enjoy on this model that weren't on the previous generation. I feel more involved with the interactive tech in this watch.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Jules
Verified Purchase:Yes
I got this because my friend had the same watch and I wanted to be more professional at work and not be constantly looking at my phone. It has proven very useful.
Written by a customer while visiting Samsung US
Posted by: graceissufficent
from Western WA
Expertise:Beginner
Verified Purchase:Yes
More features would be available to me if I had a Samsung phone, but I'm a Pixel user. I'm happy with the features that do work on my phone. Connects well to FitOn which is my workout app.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US