Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,067 Reviews)
Rating breakdown 4,067 reviews
5 Stars
2,928
4 Stars
691
3 Stars
226
2 Stars
105
1 Star
117
78%of customers recommend this product.
(
652 out of
836)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
4
My life in a watch
on August 18, 2024
Posted by: MomofallTrades7
[This review was collected as part of a promotion.] I had the 1st edition galaxy watch which just recently gave up on me so I decided to upgrade to the watch 7. I am so happy I did because it is more updated to the latest technology and capabilities like using the Galaxy AI feature to complete my daily tasks. I mainly use use it for health purposes but it has helped me stay connected with my family and very user friendly. Some of the app icons and features are very different than the original galaxy watch so it will take some getting use to.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible battery life
on August 18, 2024
Posted by: Jill
The battery life on this watch is terrible. I have to charge it once a day if I'm using basic features. If I'm using additional feature like GPS tracking then it will need an extra charge. The watch itself has some great features but I can't get past the battery life problem. I should have returned it but there was an article about a promise to fix the battery drain with the next software update. So I waited. I uploaded the update. Really not much better.
Response from Samsung USBy R&R Team, August 19, 2024
Thank you for sharing your honest review, Jill. We appreciate all feedback as we continue to make improvements for our customers. We noticed that you contacted us regarding the Watch7, and we value your insights. The Watch7 allows you to understand your body like never before with its advanced health sensor that tracks your heart rate, sleep patterns, and more with high precision. We recommend ensuring that your watch is running the latest software. As you've already done so, we suggest performing a diagnostic on your watch's battery. If your watch is paired with a Samsung phone, you can use Samsung Members to perform the battery diagnostic. If it passes the test, you'll know that the battery is in good condition. Check out the link attached that provides more options to help optimize your battery life. If this persists after doing so, reach out to us at Samsung Support for further assistance. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
Great watch, terrible bands
on August 17, 2024
Posted by: S24Ultradmp
[This review was collected as part of a promotion.] Bought this watch since I already use my S24 Ultra for everything I need. I really wish the bands that came with the watch came in optional sizes since I'm a female and the ones that came with it were definitely for men. The white fabric strap is excellent but it gets dirty. Had to get bands from another vendor since bands that are through here are way overpriced.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
New features you'll like, some you won't
on August 17, 2024
Posted by: Becca
from Branson, MO
Expertise:Intermediate
I bought this watch in cream, which is really silver, to upgrade from the watch 5. Overall, I like the new features. 2 downsides and why I only gave it 4 stars, one you cannot charge this edition on the back of your phone due to the way the sensors are now and the back is a little more rounded, number 2 I am having trouble getting my YouTube music, which I pay for, to play on watch, it seems to only play from Spotify app.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy 7 is great
on August 17, 2024
Posted by: Billy834
from Orlando Florida
I got new galaxy 7 44MM device watch is the green but why band is the white not have get green don't understand mess up I want band os the green not happy. I love galaxy watch 7 look good 44 MM not bad.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the battery life
on August 17, 2024
Posted by: Trizzy
[This review was collected as part of a promotion.] I love the galaxy ai and the band, galaxy id the best!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Significant improvement
on August 16, 2024
Posted by: Willyam Oiram
Expertise:Intermediate
Samsung did an excellent job with the Watch 7. It’s a significant improvement.
A valuable, beautiful, and impressive addition.
A valuable, beautiful, and impressive addition.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
battery
on August 16, 2024
Posted by: genok
Expertise:Intermediate
bought watch 7 a month ago. Battery was a problem. but after recent upgrading it is fine.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US