Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,704 Reviews)
Rating breakdown 4,704 reviews
5 Stars
3,357
4 Stars
799
3 Stars
272
2 Stars
131
1 Star
145
82%of customers recommend this product.
(
1,082 out of
1,327)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
4
Great upgrade over previous versions
on October 18, 2024
Posted by: Gipitracer
[This review was collected as part of a promotion.] I have been very happy with my new watch. I upgraded from a watch 5. The Galaxy AI is very intuitive and creates custom reply which is really nice. The only negative is I used to go 2 full days on my Galaxy watch 5 and now I get closer to 1.5, but besides that it is great!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Simplemente ,el mejor . I love my new⌚️galaxy 7.
on October 18, 2024
Posted by: Anonymous
from Los Angeles California
Expertise:Intermediate
Verified Purchase:Yes
Exelente,muy facil de usar,hermoso diseño.I love my new Samsung watch ⌚️.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Phil
from St Petersburg, Fl
Expertise:Intermediate
Verified Purchase:Yes
The purchase process was easy and trade in process went very well. All this during two hurricanes.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Alan Young
Expertise:Intermediate
Verified Purchase:Yes
One of the main reasons that I switched is the promise of better battery life. This battery life is shorter. This is really inconvient. The basic watch functions are the same. Best option is to wait for a watch with significantly better battery life.
Response from Samsung USBy Social Commerce, October 18, 2024
Thank you for reaching out to us, Alan. We appreciate your feedback, as it is essential for our ongoing improvements. We noticed that your review is about the Galaxy Watch7. The new 3nm processor enhances your daily routine, allowing you to quickly switch from checking the weather to tracking your workouts. Additionally, it optimizes battery life for long-lasting power, ensuring that the Galaxy Watch7 can keep up with you. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Check out the link attached for options that should help increase your watch's battery life. If this persists, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung- Support
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smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
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smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Used to be Samsung Loyal
from Chicagoland
Expertise:Intermediate
Verified Purchase:Yes
The GPS on this watch is very inaccurate, and does not come close to what I get using only my S23, and what I got on my many years old Galaxy Active watch. That watch always agreed with any of my phones.
I used the new watch on vacation when we were around 5,000 feet elevation and a completely clear sky. Even under these ideal conditions it was still not accurate.
Second, the watchband style where the excess is pushed under leaves bruises on my arm. On my Active watch I had to buy a replacement for the fix.
Samsung, this is not the high quality that we expect from you.
I used the new watch on vacation when we were around 5,000 feet elevation and a completely clear sky. Even under these ideal conditions it was still not accurate.
Second, the watchband style where the excess is pushed under leaves bruises on my arm. On my Active watch I had to buy a replacement for the fix.
Samsung, this is not the high quality that we expect from you.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
1
Response from Samsung USBy Social Commerce, October 18, 2024
Thank you for reaching out to share your thoughts with us. We see that you reached out to share your feedback on the Galaxy Watch7. The Watch7 allows you to power through your day with the new 3nm processor. Find your way with Dual-Frequency GPS. Track heart rate, workouts, and sleep with the advanced BioActive Sensor. Then, Galaxy AI will provide insights with Energy Score to help monitor your wellness. Your Samsung smart watch has a GPS sensor that can monitor your real-time location without connecting to a phone. When the watch is connected with a phone, it will obtain its GPS location from the phone to help improve the location accuracy. Check out the link attached for options to help troubleshoot this. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this continues to be your experience, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01203472/
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01203472/
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Exceeded Expectations
on October 17, 2024
Posted by: Adesu93
[This review was collected as part of a promotion.] Galaxy Watch 7 has become part of my skin at this point. There is not a day I won't use it and the data results are comparably accurate.
Would love to use some Galaxy AI features on it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Watch
on October 17, 2024
Posted by: adiv01
[This review was collected as part of a promotion.] Smooth, sleek, advanced smart watch. Classy features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Powerful little device
on October 17, 2024
Posted by: Spacey101
[This review was collected as part of a promotion.] Just got the device, but so far i love all everything about it. Lots of health and fitness features. Smooth interface and come with a fast charger. I would stear clear of the large Athleisure band that thing is huge and feels bulky.
Value
4
Written by a customer while visiting Samsung US