Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,067 Reviews)
Rating breakdown 4,067 reviews
5 Stars
2,928
4 Stars
691
3 Stars
226
2 Stars
105
1 Star
117
78%of customers recommend this product.
(
652 out of
836)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
1
The battery is the worst
on August 25, 2024
Posted by: Wendi
from Martin, TN
Expertise:Intermediate
My husband and I got rid of our Fit Bit we have had for a few years because our phone provider T Mobile said that the watches were so much better. We have not been able to wear these 7's for 24 hours. The battery is the worst that we have seen. I should have read the reviews before we agreed. Not worth the headache. My husband is about to throw it in the drawer ad get a new Fit Bit.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Response from Samsung USBy R&R Team, August 26, 2024
We appreciate your candid feedback, Wendi. Your feedback is greatly appreciated as we continue to make constant improvements. We noticed you reached out to share your experience with the Watch7. We understand the importance of having a durable battery so that you can enjoy the features the Galaxy Watch7 offers. The Galaxy Watch Ultra and Galaxy Watch7 allow tracking of advanced glycation end products (AGEs) for the first time, offering a better understanding of metabolic health. Additionally, a Dual-frequency GPS system tracks location more precisely than ever for workouts in any outdoor environment. If you are experiencing shortened battery life, we recommend ensuring that your watch is up to date with the latest software update. From your phone, open the Galaxy Wearable app. Depending on your watch, you will either tap Watch settings or tap SETTINGS tab. Then, tap About watch, and then tap Update watch software. Or, tap About Gear, and then tap Update Gear software. If this continues, reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery life)
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https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery life)
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy 7 watch
on August 25, 2024
Posted by: Maddy86
[This review was collected as part of a promotion.] I brought samsung Galaxy 7 watch to gift for my wife's birthday. I wanted her to keep trackof health and something to remind her for her routines. Right from small things like reminding her to have water in the right intervals.
Samsung watch 7 launched right around her birthday and i didn't even think twice before ordering the same for her.
She really enjoys using the watch and it's features.
The features such as energy score really helps her to keep track of her daily sleep and she really likes the watch dial selection to make it easy to access more data at the same time.
Highly recommended gift for our best ones birthday in my opinion.
Samsung watch 7 launched right around her birthday and i didn't even think twice before ordering the same for her.
She really enjoys using the watch and it's features.
The features such as energy score really helps her to keep track of her daily sleep and she really likes the watch dial selection to make it easy to access more data at the same time.
Highly recommended gift for our best ones birthday in my opinion.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Cannot charge wirelessly from Samsung phones
on August 25, 2024
Posted by: Gdgtgeek
[This review was collected as part of a promotion.] Not much improvement over watch6. Lost the ability to wirelessly charge from Samsung phone using the reverse wireless power share feature.
Galaxy AI features are not useful at all.
Galaxy AI features are not useful at all.
Value
3
Response from Samsung USBy R&R Team, August 26, 2024
Thanks for leaving us your honest review. Our customer's feedback is always needed as we continue to make improvements to our products and services. We have received your feedback about the Watch7 and would like to share more information about its features. The Galaxy Watch7 comes with an advanced AI algorithm for sleep analysis. It also offers a De Novo FDA-authorized Sleep Apnea feature, which serves as a proactive tool to check for potential signs of moderate to severe sleep apnea. Additionally, the watch provides real-time readings and alerts for abnormally high or low heart rates through its Heart Rate monitoring feature. If you have any further concerns or questions, reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
See better health results
on August 24, 2024
Posted by: skarras
[This review was collected as part of a promotion.] Adding the Galaxy Watch 7 to my S24Ultra has made keeping my very personalized health profile and wellness goals clear and easy to access. AI has been the best coach! Spot on affirmations and prompts are inspirational. I'm so blessed to have this available for myself. I think every health conscious person should have this set up. (I also track my blood sugar and blood pressure and manually enter those in their designated note spaces). Cheers to our health!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Upgrade every 2 yrs is worth it
on August 24, 2024
Posted by: Spencer1128
[This review was collected as part of a promotion.] From the watch 5 to the watch 7 felt like a noticable upgrade. Battery, screen size, gesture, new bands, and much more. Sure, some features came with the watch 6 but the 7 also brought its own features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
My first ever smart watch
on August 24, 2024
Posted by: Micky
from Maryland
Expertise:Beginner
I was so excited to receive this watch. It is my first ever tracking watch. The battery is horrible. Tried the updates and not running apps. Can't even make it though my work day without it going dead. Total waste of money!! 💰 Whats the sense if I can't even get 8 hours out of receiving emails and texts.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
2
Response from Samsung USBy R&R Team, August 24, 2024
Thanks for the outreach, Micky. Your feedback is greatly appreciated as we continue to make improvements. We see you reached out to share your experience with the Watch7. The Galaxy Watch7 enhances everyday well-being with personalized workouts and intelligent health monitoring capabilities. If you are experiencing a shortened battery even after updating your watch, we recommend running a diagnostic on your watch's battery. If your watch is paired with a Samsung phone you can use Samsung Members to perform a diagnostic on your watch battery. If it passes the test, you'll know the battery is in good condition. Check out the link attached for other options to help optimize your watch's battery. If this persists, reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
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https://www.samsung.com/us/support/troubleshooting/TSG01003232/
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Written by a customer while visiting Samsung US
Customer Rating
5
Bigger Display to see amazing
on August 24, 2024
Posted by: Austin
[This review was collected as part of a promotion.] This watch is amazing to use good job samsung I can see out of it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Galaxy Watch7
on August 23, 2024
Posted by: Maryna
[This review was collected as part of a promotion.] I got the Galaxy Watch7 with a trade-in offer for my Galaxy Watch Active 2 (which I loved) and I love the new features it has! I have small wrists so I stuck with the 40mm and I got it in the cream color with the sport band. It's comfortable to wear, I think even more so than the last watch I had. The interface is so nice to work with and feels smooth. Love that I can be very customizable with it. It helps me not miss calls when I'm out and about. Texting is easier than it was on the Active 2. When I'm at work I love that I can still wash my hands with it on without worry as I need to frequently in food service. I'm glad I made the upgrade!
Value
5
Written by a customer while visiting Samsung US