Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,704 Reviews)
Rating breakdown 4,704 reviews
5 Stars
3,357
4 Stars
799
3 Stars
272
2 Stars
131
1 Star
145
82%of customers recommend this product.
(
1,082 out of
1,327)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Posted by: Germain
from Kansas City
Expertise:Expert
Verified Purchase:Yes
Good overall, battery life is amazing, can get nearly 3 days out of it. The wake feature when turning your wrist is buggy but not that big of a deal.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Watch 7 is a must
on October 31, 2024
Posted by: Shanna
[This review was collected as part of a promotion.] I absolutely love the AI technology and versatility that the Galaxy watch 7 offers me. The Galaxy Watch 7 provides the absolute best technology needed for someone on the go.I switched from the 3 to the 7. It was the best Galaxy AI device I could of choose for myself.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the watch
on October 31, 2024
Posted by: Nova19st
[This review was collected as part of a promotion.] Galaxy AI....I love my new galaxy watch ....I wsitch from having a regular android watch that I brought from a corner store
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Watch 7 Poor Battery Life
on October 31, 2024
Posted by: VA Donn
from Virginia
Expertise:Intermediate
I traded in my Samsung Galaxy Watch5 Pro. I miss the excellent battery life on that watch. I am lucky to get a day to a day and a half without having to charge this new 7. I leave Bluetooth and WIFI turned off to get the day and a half. With Bluetooth turned on with my phone I get a day. I wish I did not "upgrade."
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
3
Response from Samsung USBy Social Commerce, November 1, 2024
Hey VA Donn. Your feedback on the Galaxy Watch7 is greatly appreciated. The Watch7 has several features of health and wellness-focused technology, enhanced by Galaxy AI. One of the key aspects is the Energy Score, which aids users in achieving their health goals, complemented by personalized wellness tips. Additionally, the device facilitates communication through Suggested Replies, allowing users to make calls and respond to texts efficiently while on the move. Another significant feature is the improved Heart Rate Tracking, which emphasizes the importance of monitoring heart health. Lastly, the ability to stream music or podcasts directly from the watch to Galaxy Buds enhances the user experience, promoting both entertainment and fitness engagement. Overall, the integration of these features underscores a commitment to health management and seamless connectivity. We hate to see that you've experienced a shortened battery life on your watch. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Check out the link attached for options to help optimize your Watch7's battery life. If this continues to be your experience, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Patti
Verified Purchase:Yes
Awesome size and clarity. Love the band. Love the cream color.
Written by a customer while visiting Samsung US
Posted by: Wayneski
Verified Purchase:Yes
This is a nice watch it looks good was simple to pair with my s24 phone. The only downside is after coming from a gear 3 smart watch. It operated a little different but there's plenty of videos on YouTube to assist in this. It holds a charge for a few days which I don't sleep in mine. Heart rate monitor is pretty accurate
Written by a customer while visiting Samsung US
Posted by: malbet
Expertise:Intermediate
Verified Purchase:Yes
I'm not sure how to rate this watch as I'm not able to use it. This watch does not connect to my phone and your website should have listed the phones that are not compatible. I have a Samsung Note 9 which still works great but this watch does not talk to my phone. This watch will probably sit on the shelf for awhile.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy Social Commerce, October 31, 2024
Thanks for taking the time to share your experience with the Galaxy Watch7 with us, Malbet. The new Galaxy Watch7 is equipped with the most advanced processor ever used in a smartwatch, providing enhanced health insights powered by Galaxy AI. It features new sleep apnea tracking, improved fitness tracking, wellness tips, and superior processing power along with extended battery life. The 3nm processor ensures smooth transitions between activities and optimizes battery performance for longevity. Additionally, the upgraded sensor offers exceptional precision in tracking heart rate, sleep patterns, and more, delivering high accuracy in your health monitoring. We hate to see that you haven't been able to connect your phone to your watch. The Galaxy Watch7 is compatible with phones running Android 10.0 or higher and equipped with at least 2.0 GB of RAM. Please make sure to check for any updates for your Note9 and try to pair again. If you require any further assistance with this, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Danielson
Verified Purchase:Yes
Good watch. Works great with my phone. Battery is as expected. I charge for 30 min before bed at night but I don't think it would last 2 full days.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US