Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,704 Reviews)
Rating breakdown 4,704 reviews
5 Stars
3,357
4 Stars
799
3 Stars
272
2 Stars
131
1 Star
145
82%of customers recommend this product.
(
1,082 out of
1,327)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Posted by: Gustavo
from Houston Tx
Expertise:Expert
Verified Purchase:Yes
I own the last three versions of the Galaxy Watch, and I believe the Galaxy Watch 7 is the best among them.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy 7 Watch AI Health Changer
on November 8, 2024
Posted by: TechyT
[This review was collected as part of a promotion.] I have had a few other smart watches. Switched to 7 watch due to the AI health features; energy score, compare your workouts, Ai heart rate tracker, messaging, and sleep apnea. The AI helped me discover I have sleep apnea, and irregular heart rhythm. Did a sleep test & the test results showed have severe sleep apnea. In addition, seen a cardiologist and my heart rhythm is off seeing the specialist to treat it. This watch is a life saver.
Value
5
Written by a customer while visiting Samsung US
Posted by: Haibo
from CA
Expertise:Beginner
Verified Purchase:Yes
The watch is very beautiful and fast. It’s amazing
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Allison
from Los Angeles, CA
Expertise:Intermediate
Verified Purchase:Yes
It is a nice watch, the only thing, for me, is a little big but thas is because I am skiny, but it works amazing!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Features are good, battery life sucks...
on November 8, 2024
Posted by: Just Me
This is the second galaxy 7 watch I've had in 2 weeks... the battery life sucks... turned off stuff and it still doesn't last thru the day... usually about 11am it gets hot and then loses 50% battery life... doesn't track all my steps, definitely don't like this watch.. features are good, battery sucks.. I'm taking it back for the third time and want another watch not this kind... would not recommend...
Response from Samsung USBy Social Commerce, November 10, 2024
Thank you for sharing your feedback about the Galaxy Watch 7. We're hate to hear that your experience with battery life and step tracking did not meet your expectations. The new 3nm processor enhances your daily routine, allowing you to quickly switch from checking the weather to tracking your workouts. Additionally, it optimizes battery life for long-lasting power, ensuring that the Galaxy Watch 7 keeps pace with your activities. The Galaxy Watch 7 is designed to provide a variety of features that support a connected lifestyle, so it's disappointing when those features do not perform as expected. We recommend ensuring that your watch is up to date with the latest software version available. If your watch is paired with a Samsung phone you can use Samsung Members to perform a diagnostic on your watch battery. If it passes the test, you'll know the battery is in good condition. Check out the link attached for additional options to help optimize your watch's battery life. We've also included a link for options to help troubleshoot your step tracking on your watch. If any of this persists, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
https://www.samsung.com/us/support/troubleshooting/TSG01003112/#inaccurate-step-factors-on-your-samsung-smart-watch
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
https://www.samsung.com/us/support/troubleshooting/TSG01003112/#inaccurate-step-factors-on-your-samsung-smart-watch
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Anonymous
from HOUSTON, TX
Expertise:Expert
Verified Purchase:Yes
Excellent watch with unsurpassed quality and technology by any brand on the market. Dare to live a unique experience...
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Value for Money
on November 8, 2024
Posted by: IslandBoyinUSA
[This review was collected as part of a promotion.] Originally, I had the Galaxy Watch6. Thanks to the awesome discounts and wonderful trade-in value, I was upgraded to the Galaxy Watch7 for $0! Thanks Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Adequate smart watch for price
on November 8, 2024
Posted by: stb0y
Expertise:Intermediate
It's fine a fine smart watch for the price.
Pros:
1) Nice Screen
2) Fast and responsive
3) Intuitive and easy to use
4) Plenty of customization options
Pros:
1) Nice Screen
2) Fast and responsive
3) Intuitive and easy to use
4) Plenty of customization options
Cons:
1) Battery is very mediocre
2) Sensors no more accurate than the Watch 5 Pro
3) No official band options that look professional
4) No lifted bezzle to protect screen
5) The 'sleep' mode does not disable the wrist raise to wake, which is absolutely a huge issue. Samsung, please fix. If I want the screen, I will press the button like my Watch5 Pro.
1) Battery is very mediocre
2) Sensors no more accurate than the Watch 5 Pro
3) No official band options that look professional
4) No lifted bezzle to protect screen
5) The 'sleep' mode does not disable the wrist raise to wake, which is absolutely a huge issue. Samsung, please fix. If I want the screen, I will press the button like my Watch5 Pro.
Overall, if you've got a Watch5 Pro, then I'd suggest keeping on with that. I just was tired of how slow that watch was, but I am disappointed.
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
3
Response from Samsung USBy Social Commerce, November 11, 2024
Thank you for sharing your honest feedback on the Galaxy Watch7, Stb0y. We are glad to see that you've enjoyed the high-quality display, quick and responsive performance, user-friendly interface, and extensive customization options on your Watch7. We hope you’ve explored features like Galaxy AI-powered health insights to check your daily condition with the Energy Score, Personalized Sleep Coaching for restful nights, and the Dual-Frequency GPS for accurate navigation. Additionally, the advanced fitness tracking will help you on your fitness journey, all powered by our most advanced smartwatch processor. If you are still experiencing a shortened battery life, it's important to make sure that your watch is up to date with the latest software update available. It's a good idea to update your Samsung Galaxy Watch's software and apps for the same reasons you update other smart devices: to improve performance, security, and the user interface, and to fix bugs. Check out the link attached for additional options to help optimize your watch's battery life. We really appreciate your insights and we hope to hear more in the future. If you have any further concerns or need any assistance, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US