Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,704 Reviews)
Rating breakdown 4,704 reviews
5 Stars
3,357
4 Stars
799
3 Stars
272
2 Stars
131
1 Star
145
82%of customers recommend this product.
(
1,082 out of
1,327)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Posted by: Kofi Anim
from Chester, NY
Expertise:Intermediate
Verified Purchase:Yes
My wife loves her new watch, has been very happy with it so far.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I wanted it to have only the features I needed.
on December 16, 2024
Posted by: Peter Park
Verified Purchase:Yes
The only wristwatch I've ever owned with the features I need most
Written by a customer while visiting Samsung US
Customer Rating
1
Not wireless.
on December 14, 2024
Posted by: ChasT
from Minnesote
Expertise:Intermediate
The remedy for poor battery life it to turn off all of the features that make this product interesting, unless you are willing to be connected to a wall by a wire charging. I charge while on my 80 minutes per day commuting on a high speed charger. I cannot believe this isn't enough.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, December 16, 2024
Aloha ChasT,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch7. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to conduct some troubleshooting steps on your device to help resolve what you may be experiencing with your battery life. Feel free to reach out to Samsung Support afterward if you would like further assistance. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch7. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to conduct some troubleshooting steps on your device to help resolve what you may be experiencing with your battery life. Feel free to reach out to Samsung Support afterward if you would like further assistance. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Bobs Your Uncle
Verified Purchase:Yes
Pairs well with the S24 Ultra. Was time to upgrade since the OS on the Watch 3 was coming into obsolescence.
Written by a customer while visiting Samsung US
Posted by: Max V
from NC
Expertise:Beginner
Verified Purchase:Yes
Great device! I love it and it performs well with my phone.
I would recommend this to a friend!
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Jon D
from Fl
Expertise:Expert
Verified Purchase:Yes
Upgraded from Galaxy watch 4. Very impressed with the speed and quality of the watch. Seems to much more accurate than older models with HR and sleep.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Amy park
from Mi
Expertise:Intermediate
Verified Purchase:Yes
The battery drains too quickly. It's different from the Watch 5 I used before.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
4
Response from Samsung USBy R&R Team, December 16, 2024
Hello Amy,
Thank you for finding the time out to share your sentiments with us about your Samsung Galaxy Watch7. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to conduct some troubleshooting steps on your device to help resolve what you may be experiencing with your battery life. If you have any questions for us after reviewing this resource or if you would like any further assistance, please do not hesitate to reach out to Samsung Support at your earliest convenience. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the time out to share your sentiments with us about your Samsung Galaxy Watch7. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to conduct some troubleshooting steps on your device to help resolve what you may be experiencing with your battery life. If you have any questions for us after reviewing this resource or if you would like any further assistance, please do not hesitate to reach out to Samsung Support at your earliest convenience. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Ni Ki
from California
Expertise:Expert
Verified Purchase:Yes
Long time Galaxy Watch user, love the new energy score and AGEs index. Sleep tracking is really useful.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US