Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,704 Reviews)
Rating breakdown 4,704 reviews
5 Stars
3,357
4 Stars
799
3 Stars
272
2 Stars
131
1 Star
145
82%of customers recommend this product.
(
1,082 out of
1,327)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Posted by: Michael
from Kalispell, Montana
Expertise:Intermediate
Verified Purchase:Yes
The watch does most of what we bought it for. Tracks sleep, exercise , steps etc. The one thing it will not do is track climbing stairs. Not a big deal but it should do it if they make the claim.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Nadia
from Champlain, ny
Expertise:Intermediate
Verified Purchase:Yes
Amazing upgrade from active 2. Such a difference in the experience. Great product. Only downside is i don't particularly like the OEM band. But many are available aftermarket l.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jacob
Expertise:Expert
Verified Purchase:Yes
Previously had the original Galaxy watch, the galaxy 4, and now the 7. The I can't speak for generational changes but it definitely has a great feel and feature set. Very satisfied with the upgrade.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Fairfield Iowa
Expertise:Intermediate
Verified Purchase:Yes
The Samsung Galaxy Watch 7 is sleek, stylish, and packed with useful features. Its fitness tracking and health monitoring are accurate, and the battery life lasts for days. The watch pairs seamlessly with my phone, making it perfect for staying connected on the go. Highly recommend for both fitness enthusiasts and casual users!
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Desertbike
from So. Cal
Expertise:Intermediate
Verified Purchase:Yes
At first I had troubles with changing watches, couldn't restore from my backup to the new watch, then the backup showed up as non-existent. I finally succumbed to the idea of not having those watch faces etc on the new watch due to the change in operating systems etc. After finally getting over that and getting the connection set up to my OnePlus phone I worked on making it work for me. I've had it for almost a month now, still learning things it does that I didn't know about, figuring out some of the depth of details it has that the 3 just didn't. Overall it's a huge upgrade, if I had a Samsung phone there are other health details I would have that I don't, but still it gives me reams more info than I had before. So I'm satisfied with it, had to modify my expectations a bit so I could learn how the new system works, but overall I'm very happy with the watch and the info that I'm getting from it. BTW, I had thought to change over to my old watch band from the Galaxy 3, but found that wasn't such a good idea. The band that comes with it works pretty well so I won't change that out.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Faithful Samsung Fan
Expertise:Expert
Verified Purchase:Yes
Battery life is dismal, I traded in a 44 mm watch 5 which had a much longer battery life.
Response from Samsung USBy R&R Team, December 20, 2024
Hi Faithful Samsung Fan,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you're experiencing less than optimal battery life on your Galaxy Watch7, please take the opportunity to review "Reduced battery life on your Samsung smart watch" when you have the available time to learn about how you can increase your watch battery life. Feel free to reach out to Samsung Support afterward if you would like any further assistance. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you're experiencing less than optimal battery life on your Galaxy Watch7, please take the opportunity to review "Reduced battery life on your Samsung smart watch" when you have the available time to learn about how you can increase your watch battery life. Feel free to reach out to Samsung Support afterward if you would like any further assistance. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
The 7 is awesome!
on December 19, 2024
Posted by: Boobookitty
Expertise:Intermediate
I'm not sure why people complain about the battery. If you leave it to where the display is always on then of course it's going to drain the battery lol. Also, putting it into battery saving mode helps! For example: I put the watch on once I left for work at 8am, it is now a little after 8pm and it's at 78% so, I think that's pretty good. Battery is a vast improvement. I upgraded from my 4 which was a 40mm and wanted to get the ultra but 47mm is too big for my wrist, 44mm is just right. Overall, I'm happy about all the other features but my main concerns were a longer battery and slightly bigger screen. I would definitely recommend
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: David W
from Philadelphia, PA
Expertise:Intermediate
Verified Purchase:Yes
The upgrade from my previous Galaxy Watch4 has been spectacular. I love the look of this watch and the performance is fantastic. Operation is smooth and responsive. The sensors are always spot on with measurement of all my activity. The new gestures are useful and I am happy with the new band design and backward compatibility with all of my old bands. This is a great watch that I highly recommend for anyone who wants a quality watch at an accessible price point.
I would recommend this to a friend!
Written by a customer while visiting Samsung US