Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,045 Reviews)
Rating breakdown 4,045 reviews
5 Stars
2,915
4 Stars
686
3 Stars
225
2 Stars
104
1 Star
115
78%of customers recommend this product.
(
638 out of
820)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Posted by: Anonymous
from The Center of the Universe: 10001
Expertise:Intermediate
Verified Purchase:Yes
This is my second Galaxy watch. I was happy enough with the first one, but I'd had it for about 5.5 years and needed an upgrade. I now have the Galaxy 7 watch, My earlier watch was 42 mm and this one is 40 mm, but seems larger. Even people who see it on me think it looks larger. Anyway, my primary issue with the watches is that the buttons protrude instead of being recessed, which is asking for trouble. However, before I took delivery of the watch, I ordered glass for it and some covers, and the covers actually recess the buttons a bit, so that makes my watch less of a liability. Set-up was a piece of cake, electronically speaking., and everything I can use, to date, seems to be functioning well. I would, however, strongly recommend reading the User Manual (available on phone or to download as a .pdf). The watch has lots of features, some of which you won't know about unless you read the manual, and it is not merely about those, but also care of the watch so that it doesn't stop working at an inopportune time due to some unintended action (i.e., don't wear a metal watchband, because it could interfere with transmission). Otherwise, I'm happy with it.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Michele M
from Seattle, WA
Verified Purchase:Yes
It's easy to use, very nice looking and I love the insights. The only 'con' is the very short battery life. It has to be charged every day and a half to two days.
Features
5
Performance
4
Design
5
Value
5
Response from Samsung USBy R&R Team, May 8, 2025
Hey there Michele,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive to be innovative while improving the design and functionality of our product line. The Galaxy Watch7 battery can allow you to stay connected to those who matter most for up to several days before needing to be recharged. If you're experiencing less than expected battery life on your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing with your device. If you have any questions for us after reviewing the resource shared or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive to be innovative while improving the design and functionality of our product line. The Galaxy Watch7 battery can allow you to stay connected to those who matter most for up to several days before needing to be recharged. If you're experiencing less than expected battery life on your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing with your device. If you have any questions for us after reviewing the resource shared or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Hari_rH
from Redlands CA
Expertise:Expert
Verified Purchase:Yes
Galaxy watch 7 watch ⌚️ is a happy buy. It has everything you want in a Smart watch. It is my 3rd Galaxy watch after Gear and Watch. Hope the love continues on and on
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 8, 2025
Greetings Hari_rH,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. It's wonderful to hear that you are pleased with your purchase so far! If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support at your leisure. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. It's wonderful to hear that you are pleased with your purchase so far! If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support at your leisure. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy Watch new user.
on April 25, 2025
Posted by: Chucke
Still learning about the watch features. So far, so good.
Written by a customer while visiting Samsung US
Posted by: Rosa
from South carolina
Expertise:Intermediate
Verified Purchase:Yes
Been a samsung user for years I i wouldn't trade it .
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 8, 2025
Hi there Rosa,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. If you would care to share additional feedback with us regarding the performance, functionality, or durability of your Galaxy Watch7, please feel free to reach out to Samsung Support. We'd love to hear more! Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. If you would care to share additional feedback with us regarding the performance, functionality, or durability of your Galaxy Watch7, please feel free to reach out to Samsung Support. We'd love to hear more! Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Customer Rating
3
poor assistant integration
on May 4, 2025
Posted by: what
Expertise:Expert
poor assistant integration. it only works once every power cycle. 👎🏽
Features
2
Performance
3
Design
3
Value
2
Response from Samsung USBy R&R Team, May 5, 2025
Hello What,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch7. We appreciate your feedback as it allows us to improve the design and functionality of our product line. We would be more than happy to assist you with whatever you may be experiencing with your device, however, we need more details than we currently have available before we can do so. Please feel free to contact Samsung Support at your earliest convenience for further assistance and/or help with troubleshooting your device. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch7. We appreciate your feedback as it allows us to improve the design and functionality of our product line. We would be more than happy to assist you with whatever you may be experiencing with your device, however, we need more details than we currently have available before we can do so. Please feel free to contact Samsung Support at your earliest convenience for further assistance and/or help with troubleshooting your device. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Posted by: SADFACE_Duran
from Texas
Verified Purchase:Yes
The battery doesn't last but a day. Have to recharge it daily
I would recommend this to a friend!
Features
4
Performance
2
Design
5
Value
3
Response from Samsung USBy R&R Team, May 7, 2025
Hello SADFACE_Duran,
Thank you for taking the opportunity to share your thoughts with us about your Samsung Galaxy Watch7. We value your feedback as we improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than optimal battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. Let us know if you have any questions afterward or if you would like any further assistance by contacting Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for taking the opportunity to share your thoughts with us about your Samsung Galaxy Watch7. We value your feedback as we improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than optimal battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. Let us know if you have any questions afterward or if you would like any further assistance by contacting Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Stephen
from Thurmont, MD
Expertise:Expert
Verified Purchase:Yes
fits comfortably, tracks my steps and sleep. I love it.
Written by a customer while visiting Samsung US