Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,067 Reviews)
Rating breakdown 4,067 reviews
5 Stars
2,928
4 Stars
691
3 Stars
226
2 Stars
105
1 Star
117
78%of customers recommend this product.
(
652 out of
836)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
5
Best upgrade
on October 16, 2024
Posted by: Melliekat
[This review was collected as part of a promotion.] Upgraded my watch from the original galaxy to the galaxy 7. I loved my old watch with the rotating bezel but it was time to give it up. My new watch has features that are so awesome. I can text better without the restrictions of the big bezel. More sleek design. Buttons are easily pressed. I haven't fully use it as it's only been 3 days of getting it but I'm sure it will mee my expectations
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible incomparability with non Samsung phones
on October 16, 2024
Posted by: Phil
Expertise:Intermediate
I recently purchased the Watch 7 to only realize afterwards that Samsung is apparently aspiring to be like others by gatekeeping key features away from non Samsung phone users. I can't use irregular heart rhythm detection or many other features. Also has subpar integration with Google apps. I don't want to download second rate Samsung apps for everything to get this watch running properly. I'll be returning this watch unless they have a fix
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R Team, October 16, 2024
Thank you for taking the time to provide your feedback on the Galaxy Watch7, Phil. Your insights are incredibly valuable to us as we work towards enhancing our products. Galaxy Watch7 has everything you need to keep moving toward your health goals. When the Galaxy Watch7 is connected to non-Samsung mobile devices, it's important to note that certain features developed by each manufacturer may have limited support. This is due to variations in compatibility and functionality across different devices and operating systems. For instance, while the Galaxy Watch7 offers a wide range of features and capabilities, such as fitness tracking, notifications, and music control, some functions like Samsung Pay are exclusively available when the watch is paired with a Samsung smartphone. We understand the importance of seamless integration and are continuously exploring ways to enhance compatibility with a variety of devices. We greatly appreciate your support and look forward to providing you with even more innovative and user-friendly products in the future. If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Reena
Expertise:Expert
Verified Purchase:Yes
I traded in my Galaxy Watch4 for this watch and I love how it's similar, but more technology advanced. It's much more responsive, and the AI features go great with my Galaxy S24. Not to mention, battery life is much better in comparison.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing Watch
on October 15, 2024
Posted by: Mista423
[This review was collected as part of a promotion.] I love my Galaxy watch 7 , this my first Galaxy Watch and I'm very impressed with all the cool features, it's the perfect mate to my Samsung s23 Ultra ,both along with Galaxy AI features work hand and hand, the watch is great for every day use no matter if it's work or working out or just casual use . The design and feel of the watch is unbeatable along with all the technology packed inside , only thing I would say is missing is the rotating bezel like on the 6 classic , I was stuck between the 2 when purchasing but the 7 win me over because of the newer features, Also wish the 7 came in a 47mm ,I know the 7 ultra is a 47mm but the 7 should also be available like the 6 classic in a 47mm maybe a 7 47mm classic model ,or when the 8 comes out just please take in consideration. Other than those 2 small things ,I'm pleased with my Samsung Galaxy watch 7 44mm .
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI support watch for daily life
on October 15, 2024
Posted by: Samlover55
[This review was collected as part of a promotion.] Technology and Galaxy AI , more details about daily life.Many new features about Samsung health and others new advanced technology find in this watch.
Better understand about busy life of human being ,this watch is more than one watch in many ways of our busy life.
Very carefully designed to match your wrist and more comfortable to use apps.
I am happy to buy this watch.
Better understand about busy life of human being ,this watch is more than one watch in many ways of our busy life.
Very carefully designed to match your wrist and more comfortable to use apps.
I am happy to buy this watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Battery life is horrible
on October 15, 2024
Posted by: Jassy
from New York
Expertise:Intermediate
I traded in my galaxy 6 44mm because I wanted the 40mm so I got this one. The battery life in this watch is absolutely horrible. What is going on? This watch doesn't even last a day!!!!! I should have stayed with the 6! Will be looking to see if there is anything I can do.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, October 15, 2024
Thanks for reaching out to us, Jassy. Your feedback is greatly appreciated and we hope to hear more from you in the future. We noticed you reached out to share your feedback on the Galaxy Watch7. The Watch7 helps you stay ahead on your wellness journey with our most advanced health sensor on the Galaxy Watch. With 13 LEDs, the new BioActive Sensor tracks your heart rate, sleep patterns, and more with high precision. Movement during workouts can cause readings to be less accurate. However, Galaxy Watch features AI algorithms to help adjust this data and improve the accuracy of health monitoring data like heart rate and sleep tracking. We understand the importance of having a durable battery so that you can enjoy the features your Watch7 offers. Check out the link attached for options that should help increase your watch's battery life. If this persists, please reach out to us at Samsung Support and we'll be more than happy to further provide further assistance. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (reduced battery life)
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https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (reduced battery life)
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Written by a customer while visiting Samsung US
Customer Rating
5
Great watch
on October 14, 2024
Posted by: Eraldok1
[This review was collected as part of a promotion.] Quick to update and refresh no issues at all. .................
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new watch7
on October 14, 2024
Posted by: Marcy750
[This review was collected as part of a promotion.] I love technology and Samsung is always at the forefront of everything.
Value
5
Written by a customer while visiting Samsung US