Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,704 Reviews)
Rating breakdown 4,704 reviews
5 Stars
3,357
4 Stars
799
3 Stars
272
2 Stars
131
1 Star
145
82%of customers recommend this product.
(
1,082 out of
1,327)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Posted by: Anonymous
from Manteca, CA
Expertise:Intermediate
Verified Purchase:Yes
It's really awesome, the battery life far better than galaxy 6, energy score and sleep monitoring is the best
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: MiguelA
from Chicago IL
Expertise:Expert
Verified Purchase:Yes
I have enjoyed Galaxy watch for a few years and this last version looks great and feels good to have information on the watch without looking at my phone.
I exercise with the watch and it does a great job, I do wish Nike application worked on this watch. I sometimes sleep with it to know how was my sleep.
Overall I like the watch for every day use,
I exercise with the watch and it does a great job, I do wish Nike application worked on this watch. I sometimes sleep with it to know how was my sleep.
Overall I like the watch for every day use,
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Srav
from WA
Expertise:Expert
Verified Purchase:Yes
Charge doesn't even stay for a day worst watch ever
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, December 30, 2024
Hi there Srav,
Thanks for taking the time to review your Samsung Galaxy Watch7. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to conduct some simple troubleshooting steps to help resolve what you may be experiencing with your Galaxy Watch7's battery life. If you would like to share any feedback with us or if you would like any further assistance, let us know by contacting Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the time to review your Samsung Galaxy Watch7. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to conduct some simple troubleshooting steps to help resolve what you may be experiencing with your Galaxy Watch7's battery life. If you would like to share any feedback with us or if you would like any further assistance, let us know by contacting Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Kshitij
from Wilmington, DE
Expertise:Intermediate
Verified Purchase:Yes
I'm not a heavy user, but the watch does more than what I need it to do. I'm sure there will be some nice features too. One I noticed was that I could store music directly on the watch and connect my buds to it via Bluetooth. Won't need to carry my phone if I am going for a run
The battery can improve though. I barely get 2 days out of it.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch, esp. with the trade-in discount
on December 27, 2024
Posted by: Sean
from Washington State
Expertise:Expert
Verified Purchase:Yes
Nice design. Sturdy but lightweight. Cool gesture features. Overall good battery life. Super fast charging. Syncs well with my peloton and fitness apps. Not quite as functional without my phone as I would like compared to my Garmin. But I didn't boost for a data package, so that's kind of on me.
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Dango
from NJ
Expertise:Expert
Verified Purchase:Yes
My primary reason for purchase was the 911 fall alert and backup phone. The other features seem for amusement, or impractical on such a small display. Battery life new was 7-8 hours, until I turned off most of the apps and bluetooth (this is LTE model), now lasts 40 hours. Website does not advise that some features, such as ECG heart monitor, only work when paired to a Samsung phone (I have a RAZR). Phone function is poor on bluetooth if more than 10 ft from paired phone, ok if using LTE. Took about 4 hours to setup & tweak (I'm a computer professional with 30+ yrs experience). Phone support was prompt & helpful , user manual is superficial lacking details for specs & setup options.
I would recommend this to a friend!
Value
3
Response from Samsung USBy R&R Team, December 30, 2024
Hello Dango,
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch7. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to conduct some simple troubleshooting steps to help resolve what you may be experiencing with your Galaxy Watch7. The ECG feature and Samsung Health Monitor app are available exclusively on Samsung Galaxy phones and watches. There may be a few reasons why you cannot activate the feature. You should check if the app is available in your country, make sure you have updated the app, and check your cellular or Wi-Fi connection. Feel free to review, "Cannot use the Samsung Health Monitor ECG feature" if you would like to troubleshoot your connectivity. We realize that transitioning to new devices can come with a bit of a learning curve. This is why we have a plethora of resources in place to make the transition as seamless as possible. We offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. If you would like to share any other feedback with us regarding your purchase or if you would like any further assistance, do not hesitate to reach out to Samsung Support. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/support/troubleshooting/TSG01208782/
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch7. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to conduct some simple troubleshooting steps to help resolve what you may be experiencing with your Galaxy Watch7. The ECG feature and Samsung Health Monitor app are available exclusively on Samsung Galaxy phones and watches. There may be a few reasons why you cannot activate the feature. You should check if the app is available in your country, make sure you have updated the app, and check your cellular or Wi-Fi connection. Feel free to review, "Cannot use the Samsung Health Monitor ECG feature" if you would like to troubleshoot your connectivity. We realize that transitioning to new devices can come with a bit of a learning curve. This is why we have a plethora of resources in place to make the transition as seamless as possible. We offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. If you would like to share any other feedback with us regarding your purchase or if you would like any further assistance, do not hesitate to reach out to Samsung Support. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/support/troubleshooting/TSG01208782/
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Posted by: Tobi Oguntunde
Verified Purchase:Yes
I am not a big fan of smartwatches, but I have always had them. In selecting this device, I considered the screen size because I prefer small screen sizes over big ones, hence my reason for not going for the Ultra. I’m happy that I picked it, and so far, I am enjoying the experience.
Written by a customer while visiting Samsung US
Customer Rating
4
Need to add a usb cable that has the PLUG adapter.
on December 27, 2024
Posted by: x79red
from Pensylvania
Expertise:Expert
Verified Purchase:Yes
I love everything about this watch except for one issue. How do I charge it. Of course it came with a charging magnetic disc with wire attached, BUT No adapter for the end that needs to be plugged into a electrical outlet. At this price point why didn't I get a watch that I can actually charge the day I receive it?????? I have many adapters but all have a port to plug in a USB-A wire not the one supplied with the watch. How cheap can you get????
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US