Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,704 Reviews)
Rating breakdown 4,704 reviews
5 Stars
3,357
4 Stars
799
3 Stars
272
2 Stars
131
1 Star
145
82%of customers recommend this product.
(
1,082 out of
1,327)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Posted by: Laterria
from Texas,Tx
Expertise:Intermediate
Verified Purchase:Yes
Amazing watch I will be purchasing the wireless earbuds to go with it once I save up. Glad to be a galaxy phone and watch owners the quality never disappoints.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Zeke
from Oakland CA
Expertise:Intermediate
Verified Purchase:Yes
Love the samsung health options as well as taking my sleeping information.
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Angie
from Atlanta Ga
Verified Purchase:Yes
I love this watch. Such an upgrade from my watch5. I do wish they made them for smaller wrist like mine as this tends to look a little bulky on me. Love all the features of the watch 7. Now all the apps need to be capable!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: N Jackson
Verified Purchase:Yes
I had to send watch 7 back for repair within the 1st 3 weeks of having watch. They did not offer to send replacement, that will only happen if my watch can't be repaired. I expected more. Now I have to wait for no specific time frame before I have my watch back.
Response from Samsung USBy R&R Team, December 30, 2024
Hello there N,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch7. We value your feedback as it allows us the opportunity to improve the functionality and design of our products as we strive to be innovative. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that provides physical damage protection to your eligible devices. Samsung Care+ is great for those unanticipated situations we sometimes find ourselves in, like forgetting your Watch7 in the seat of your taxi on your way to catch your flight, having your Watch7 stolen from your bag, getting caught in a rainstorm without your Water Lock feature engaged, to dropping your Watch7 and shattering the watch face. Samsung Care+ has you covered! Without having any details available regarding what you may be experiencing with your Galaxy Watch7 and without being able to ask you any questions to probe further, I suggest contacting Samsung Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Samsung-Care-Plus
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch7. We value your feedback as it allows us the opportunity to improve the functionality and design of our products as we strive to be innovative. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that provides physical damage protection to your eligible devices. Samsung Care+ is great for those unanticipated situations we sometimes find ourselves in, like forgetting your Watch7 in the seat of your taxi on your way to catch your flight, having your Watch7 stolen from your bag, getting caught in a rainstorm without your Water Lock feature engaged, to dropping your Watch7 and shattering the watch face. Samsung Care+ has you covered! Without having any details available regarding what you may be experiencing with your Galaxy Watch7 and without being able to ask you any questions to probe further, I suggest contacting Samsung Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Varun100
from Fremont, CA
Expertise:Expert
Verified Purchase:Yes
This new upgrade is amazing. Battery health improved a lot and almost getting 2 days of regular usage with 1 full charge.
Even the screen size is bigger compared to galaxy 4. Very happy with my upgrade.
Even the screen size is bigger compared to galaxy 4. Very happy with my upgrade.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it. Watch 7 44mm in silver
on December 29, 2024
Posted by: Jay8491
from Grand Rapids Mi
Expertise:Expert
I love this watch! I wear it 24/7 only taking it off to charge it when I first wake up. I love that it tracks my sleep cycles. The fitness tracker is also amazing seeing as I'm a very active person. I upgraded from a older model and couldn't be happier. I bought my wife and daughter the galaxy watch 7 40mm right after I got mine and they Also love them. We have Samsung everything and love it (well besides our fridge. I wouldn't ever recommend a Samsung fridge j/s).
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Crys
from Conway SC
Expertise:Expert
Verified Purchase:Yes
Battery is awful. This new one won't last a day. I put it on at 7 am and it dies by 8 pm. If you want something that it die before your day is over, get this. The features are great.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
4
Value
4
Response from Samsung USBy R&R Team, January 2, 2025
Hey Crys,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. If you're experiencing less than optimal battery life on your Galaxy Watch7, please feel free to review, "Reduced battery life on your Samsung smart watch" to conduct some troubleshooting steps on your device to help resolve what you may be experiencing with your Galaxy Watch7's battery life. Let us know if you have any questions for us after reviewing the resource shared or if you would like any further assistance by contacting Samsung Support at your earliest convenience. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. If you're experiencing less than optimal battery life on your Galaxy Watch7, please feel free to review, "Reduced battery life on your Samsung smart watch" to conduct some troubleshooting steps on your device to help resolve what you may be experiencing with your Galaxy Watch7's battery life. Let us know if you have any questions for us after reviewing the resource shared or if you would like any further assistance by contacting Samsung Support at your earliest convenience. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Sherry O
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Feels great looks great works great! Ive owned it for about 3 weeks now.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US