Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,657 Reviews)
Rating breakdown 4,657 reviews
5 Stars
3,326
4 Stars
791
3 Stars
268
2 Stars
130
1 Star
142
81%of customers recommend this product.
(
1,054 out of
1,296)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
3
Not my 5 pro
on February 11, 2025
Posted by: L8yb8y
[This review was collected as part of a promotion.] This watch has some great features, sleep tracking, HRV tracking, stress etc. The GPS is cool, I can go back and see where I hiked. The battery life sucks. My 5 pro lasted two days. I'm lucky to get a day out if this. The reminder to move comes on after the watch is in sleep mode and I'm heading to bed. I've contacted support, the re boot works for a few days then I'm back to square one. I love Samsung products. But this one has definitely been a disappointing purchase. I went with this because the ultra was gigantic on my wrist.
Value
3
Response from Samsung USBy R&R Team, February 12, 2025
Howdy L8yb8y,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. We realize how frustrating it must be to not receive as much battery life as expected from your device. There are several reasons why your Galaxy Watch7 may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Please review, "Reduced battery life on your Samsung smart watch" to learn how you can quickly optimize the battery life of your Watch7. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you would like to share additional feedback with us or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/galaxy-watch7/
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. We realize how frustrating it must be to not receive as much battery life as expected from your device. There are several reasons why your Galaxy Watch7 may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Please review, "Reduced battery life on your Samsung smart watch" to learn how you can quickly optimize the battery life of your Watch7. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you would like to share additional feedback with us or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/galaxy-watch7/
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
Best watch so far
on February 11, 2025
Posted by: Mtdew77
[This review was collected as part of a promotion.] 3rd Samsung watch I've purchased and by far the easiest to use, sync and battery lasts longer than expected!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my watch!
on February 11, 2025
Posted by: BettyBoopTiger
[This review was collected as part of a promotion.] I love all the different features with my watch! With this watch if someone sends a picture it shows up on my watch for me to see. I love that I can personalize my watch from the look of the face to the apps that I want to use with my watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This battery life is a game changer
on February 11, 2025
Posted by: Samsungwatch7
[This review was collected as part of a promotion.] This watch ties the ecosystem together. With the new power consumption efficiency this watch lasts like none of my other smart watches. I've tried and given up on multiple watches because they wouldn't make it throughout a full day this one last 2 plus days without me worrying. It seamlessly runs and switches apps as I need, its a great companion to my phone and truck with the app allowing me to remote start without my phone. This is the watch that made me a die hard smart watch fan
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very good
on February 11, 2025
Posted by: Prsqueen
[This review was collected as part of a promotion.] Like the seamless use of apps from watch to phone and back.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This watch offers so many free options
on February 11, 2025
Posted by: Pugtatopie
[This review was collected as part of a promotion.] The watch app offers seamless functionality and provides a variety of free options, including exercise videos ranging from cardio to strength training and yoga. With this app, there’s no need to pay for a gym membership—everything you need is right at your fingertips.
It calculates your calorie intake based on your logged weight, height, and fitness level. There is also a glucose log feature for diabetics like myself, along with an option to include your medical history.
I appreciate that the app allows me to join challenges with other users or create my own. I earn free badges for every milestone I achieve on my health journey.
If I need to unwind in the evening or release stress, the app includes breathing exercises and meditation options.
Thank you, Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Watch 7
on February 11, 2025
Posted by: elj1977
[This review was collected as part of a promotion.] This is only my second watch. I had the galaxy 5 pro and loved it so much. The 7 is very nice and has more options to use that the 5 pro didn't have which i love. Never had a smart watch ever before.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good for health info but need to recharge daily
on February 11, 2025
Posted by: KBBLEE
[This review was collected as part of a promotion.] The healthy information is good for monitoring activities daily, but the battery could only last for a day. It also takes more than an hour for full charge. No convenience for traveling.
Value
4
Written by a customer while visiting Samsung US