Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,704 Reviews)
Rating breakdown 4,704 reviews
5 Stars
3,357
4 Stars
799
3 Stars
272
2 Stars
131
1 Star
145
82%of customers recommend this product.
(
1,082 out of
1,327)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Posted by: xgapeachx
from Olympia,Wa
Expertise:Intermediate
Verified Purchase:Yes
Way better battery life than the previous model.Love it.
Written by a customer while visiting Samsung US
Posted by: Lucy
Expertise:Intermediate
Verified Purchase:Yes
I really like the watch, I gave it 4 stars bc the weather is constantly notifying me. That's really annoying and there's no way to turn it off. Please fix that!
Written by a customer while visiting Samsung US
Customer Rating
3
Good but Some Issues
on January 29, 2025
Posted by: MADC
its my first time to own a smart watch, The watch is good, but the band caused skin issues, and the battery life got worse.
Features
3
Performance
4
Design
2
Value
3
Response from Samsung USBy R&R Team, January 30, 2025
Howdy MADC,
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. We value all feedback as it ensures we remain innovative while improving on the design and functionality of our product line. We realize that you have many options available when it comes to choosing your smart devices. If your current watch band is not up to par with your standards, please feel free to check out your device's compatible accessories that have been liked below for your review. Perhaps you will find something better suited for your needs. Your Galaxy Watch7 may be experiencing battery drain or have decreased battery life for several reasons. For example, certain apps can increase battery consumption. Please take a moment to check out, "Reduced battery life on your Samsung smart watch" when you have the free time to learn how you can increase your watch battery life. If you experience some discomfort or skin irritation when you wear your Samsung smart watch, it's probably time to clean it. Some residue or foreign material probably built up on the watch and is aggravating your skin. Also take a look at, "Properly wear and clean your Samsung smart watch" to help resolve what you may be experiencing with your watch band. If you would like to share any other feedback with us after reviewing the resources that has been shared or if you would like any further assistance, feel free to reach out to Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?category_names=Smartwatches&wearables_compatibility=Galaxy+Watch7
https://www.samsung.com/us/support/answer/ANS00084602/
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. We value all feedback as it ensures we remain innovative while improving on the design and functionality of our product line. We realize that you have many options available when it comes to choosing your smart devices. If your current watch band is not up to par with your standards, please feel free to check out your device's compatible accessories that have been liked below for your review. Perhaps you will find something better suited for your needs. Your Galaxy Watch7 may be experiencing battery drain or have decreased battery life for several reasons. For example, certain apps can increase battery consumption. Please take a moment to check out, "Reduced battery life on your Samsung smart watch" when you have the free time to learn how you can increase your watch battery life. If you experience some discomfort or skin irritation when you wear your Samsung smart watch, it's probably time to clean it. Some residue or foreign material probably built up on the watch and is aggravating your skin. Also take a look at, "Properly wear and clean your Samsung smart watch" to help resolve what you may be experiencing with your watch band. If you would like to share any other feedback with us after reviewing the resources that has been shared or if you would like any further assistance, feel free to reach out to Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?category_names=Smartwatches&wearables_compatibility=Galaxy+Watch7
https://www.samsung.com/us/support/answer/ANS00084602/
Written by a customer while visiting Samsung US
Posted by: Galaxy Z fold 5
Verified Purchase:Yes
Overall love the watch, my wife traded her galaxy for this updated obe she loves the feel, as well as the health data provided
Written by a customer while visiting Samsung US
Posted by: gbirds
Expertise:Expert
Verified Purchase:Yes
I am so disappointed that the watch bands you have designed and sold with the S7 watch is bulky too large and extremely uncomfortable... so very disappointing considering how much I have supported your product over the years
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, January 29, 2025
Greetings Gbirds,
Thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is appreciated as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. For your convenience, I have included a link to your compatible accessories. Feel free to check it out when you have the time to find a watch band that suits your needs. If you would like to provide additional feedback with us regarding the performance, functionality, or durability of your device, please feel free to reach out to Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/galaxy-watch7/
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?category_names=Smartwatches&wearables_compatibility=Galaxy+Watch7
Thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is appreciated as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. For your convenience, I have included a link to your compatible accessories. Feel free to check it out when you have the time to find a watch band that suits your needs. If you would like to provide additional feedback with us regarding the performance, functionality, or durability of your device, please feel free to reach out to Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/galaxy-watch7/
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?category_names=Smartwatches&wearables_compatibility=Galaxy+Watch7
Written by a customer while visiting Samsung US
Posted by: Becky
from Chicago
Verified Purchase:Yes
It is way better than my galaxy watch active 2 for sure battery life on power saving lasted about 2 days my other watch didnt last 6hrs
I would recommend this to a friend!
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
I can tell time
on January 28, 2025
Posted by: AUNT BB
from Jackson Michigan
Expertise:Beginner
I don't know how to work this watch it didn't come with instructions on how to use so for me it's a watch and I have apps from my phone but the watch is small it needs to be more explained with instructions Manuel
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, January 29, 2025
Howdy Aunt BB,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. We realize that transitioning to new devices can come with a bit of a learning curve. We have a plethora of resources in place to make the transition as seamless as possible. We offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. Feel free to take a look at them when you have the free time and reach out to us at Samsung Support afterwards if you have any questions for us. We're always happy to answer any questions that you may have and provide any further assistance you may need. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/watches/galaxy-watch7/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. We realize that transitioning to new devices can come with a bit of a learning curve. We have a plethora of resources in place to make the transition as seamless as possible. We offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. Feel free to take a look at them when you have the free time and reach out to us at Samsung Support afterwards if you have any questions for us. We're always happy to answer any questions that you may have and provide any further assistance you may need. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Posted by: mr2k
Expertise:Intermediate
Verified Purchase:Yes
Prefer my old Galaxy Active 2. The battery life of this Galaxy Watch 7 is shorter than my old watch. Previous layout of apps was better on the old watch. I can't really speak to the new Health functions because I only use the workout tracker.
I would recommend this to a friend!
Features
5
Performance
3
Design
3
Value
4
Response from Samsung USBy R&R Team, January 28, 2025
Howdy Mr2k,
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy Watch may be experiencing battery drain or have decreased battery life for several reasons. For example, certain apps can increase battery consumption. Please take a moment to review, "Reduced battery life on your Samsung smart watch" when you have the free time to learn about how you can increase your watch battery life. If you would like to share any other feedback with us after reviewing the resource provided or if you would like any further assistance, feel free to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy Watch may be experiencing battery drain or have decreased battery life for several reasons. For example, certain apps can increase battery consumption. Please take a moment to review, "Reduced battery life on your Samsung smart watch" when you have the free time to learn about how you can increase your watch battery life. If you would like to share any other feedback with us after reviewing the resource provided or if you would like any further assistance, feel free to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US