Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,704 Reviews)
Rating breakdown 4,704 reviews
5 Stars
3,357
4 Stars
799
3 Stars
272
2 Stars
131
1 Star
145
82%of customers recommend this product.
(
1,082 out of
1,327)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
4
Not good
on February 5, 2025
Posted by: Xaeboi
from Kansas
Expertise:Beginner
I bought it a couple weeks ago and still can’t get it set correctly.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
4
Value
1
Written by a customer while visiting Samsung US
Posted by: Jason M
Verified Purchase:Yes
The watch is great. So far the battery life has been better than I anticipated. I wish there were some other choices for the watch band like the watch ultra had, unfortunately green is thebonly darker color.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Felix Zelaya
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Excelent watch, super nice.I bought this for daily use.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
4
Response from Samsung USBy R&R Team, February 5, 2025
Hey Felix,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers. It's amazing to hear that you have fallen in love with the features and functionality that is offered by your Galaxy Watch7! Feel free to reach out to Samsung Support if you would like to share any other feedback with us or if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
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Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers. It's amazing to hear that you have fallen in love with the features and functionality that is offered by your Galaxy Watch7! Feel free to reach out to Samsung Support if you would like to share any other feedback with us or if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
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https://smsng.us/X-Messages
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Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
I had begore a galaxy watch 2. Definitely the improvement is a fact. This version 7 is so much faster, touch screen features so much responsive and great more options in tour daily activities. Love the way you may record an exercise. Unfortunately not a five start because battery is used so fast. Come on guys, you can do better. Samsung look at garmin competition with 30 days cycle for battery plus solar charging option. Just giving some ideas for free.
Response from Samsung USBy R&R Team, February 5, 2025
Good day Luis,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you're experiencing less than optimal battery life with your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing with your Galaxy Watch7. If you would like further assistance or if you would like to share any other feedback with us, please do not hesitate to contact Samsung Support. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you're experiencing less than optimal battery life with your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing with your Galaxy Watch7. If you would like further assistance or if you would like to share any other feedback with us, please do not hesitate to contact Samsung Support. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: anonymous
from VA
Verified Purchase:Yes
it was fast, easy to purchase and the Wacht is exactly what i wanted
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, February 5, 2025
Hello Anonymous,
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch7. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you would like to provide additional feedback with us regarding your recent purchase or if you would like any further assistance, please feel free to reach out to Samsung Support. We always enjoy hearing from you! Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch7. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you would like to provide additional feedback with us regarding your recent purchase or if you would like any further assistance, please feel free to reach out to Samsung Support. We always enjoy hearing from you! Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
3
Comfortable, but lousy battery
on February 3, 2025
Posted by: Travelbunny
The watch is comfortable to wear. It's light and the band is non irritating. The watch face is very nice and clear to read. I like all the available features. But very disappointed in battery life. Only one day make choosing a charging time challenging. If I had paid attention when researching this I would not have bought such an expensive watch.
Response from Samsung USBy R&R Team, February 4, 2025
Hey Travelbunny,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is important as we continue our quest to bring our consumers the best in design and functionality. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. For several reasons, your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Please take a moment to check out, "Reduced battery life on your Samsung smart watch" when you have the free time to learn about how you can optimize your battery life. If you would like further assistance afterward, please do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is important as we continue our quest to bring our consumers the best in design and functionality. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. For several reasons, your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Please take a moment to check out, "Reduced battery life on your Samsung smart watch" when you have the free time to learn about how you can optimize your battery life. If you would like further assistance afterward, please do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: JB08
Verified Purchase:Yes
LOVE THIS WATCH! Easy to use, battery last a while and good size for my small wrist
Response from Samsung USBy R&R Team, February 5, 2025
Aloha JB08,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch7. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Please let us know if you would like further assistance or if you would care to provide additional feedback with us by contacting Samsung Support at your leisure. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch7. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Please let us know if you would like further assistance or if you would care to provide additional feedback with us by contacting Samsung Support at your leisure. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Posted by: Tom J
from Chesapeake, Va
Expertise:Intermediate
Verified Purchase:Yes
I really like the look and feel of the Galaxy Watch 7. I read reviews that talked about the battery life but so far I do not have any issues getting 2-1/2 to 3 days from a charge. I like the color and while I do miss the rotating bezel from the Galaxy Watch that the Watch 7 is replacing. I have 2 Galaxy Watches, one I wear for work and 1 for the weekends abd days off. I waited to replace one of these until Samsung improved the battery life. I like the way the Watch 7 feels and looks on my wrist.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, February 6, 2025
Hey there Tom,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our product line. We're so happy to hear that your Watch7 has been living up to, if not exceeding, all of your expectations so far. Let us know if you have any questions for us or if you would like any further assistance by reaching out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our product line. We're so happy to hear that your Watch7 has been living up to, if not exceeding, all of your expectations so far. Let us know if you have any questions for us or if you would like any further assistance by reaching out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US