Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,658 Reviews)
Rating breakdown 4,658 reviews
5 Stars
3,327
4 Stars
791
3 Stars
268
2 Stars
130
1 Star
142
81%of customers recommend this product.
(
1,054 out of
1,296)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Posted by: Becky
from Chicago
Verified Purchase:Yes
It is way better than my galaxy watch active 2 for sure battery life on power saving lasted about 2 days my other watch didnt last 6hrs
I would recommend this to a friend!
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Galaxy Z fold 5
Verified Purchase:Yes
Overall love the watch, my wife traded her galaxy for this updated obe she loves the feel, as well as the health data provided
Written by a customer while visiting Samsung US
Customer Rating
3
Good but Some Issues
on January 29, 2025
Posted by: MADC
its my first time to own a smart watch, The watch is good, but the band caused skin issues, and the battery life got worse.
Features
3
Performance
4
Design
2
Value
3
Response from Samsung USBy R&R Team, January 30, 2025
Howdy MADC,
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. We value all feedback as it ensures we remain innovative while improving on the design and functionality of our product line. We realize that you have many options available when it comes to choosing your smart devices. If your current watch band is not up to par with your standards, please feel free to check out your device's compatible accessories that have been liked below for your review. Perhaps you will find something better suited for your needs. Your Galaxy Watch7 may be experiencing battery drain or have decreased battery life for several reasons. For example, certain apps can increase battery consumption. Please take a moment to check out, "Reduced battery life on your Samsung smart watch" when you have the free time to learn how you can increase your watch battery life. If you experience some discomfort or skin irritation when you wear your Samsung smart watch, it's probably time to clean it. Some residue or foreign material probably built up on the watch and is aggravating your skin. Also take a look at, "Properly wear and clean your Samsung smart watch" to help resolve what you may be experiencing with your watch band. If you would like to share any other feedback with us after reviewing the resources that has been shared or if you would like any further assistance, feel free to reach out to Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?category_names=Smartwatches&wearables_compatibility=Galaxy+Watch7
https://www.samsung.com/us/support/answer/ANS00084602/
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. We value all feedback as it ensures we remain innovative while improving on the design and functionality of our product line. We realize that you have many options available when it comes to choosing your smart devices. If your current watch band is not up to par with your standards, please feel free to check out your device's compatible accessories that have been liked below for your review. Perhaps you will find something better suited for your needs. Your Galaxy Watch7 may be experiencing battery drain or have decreased battery life for several reasons. For example, certain apps can increase battery consumption. Please take a moment to check out, "Reduced battery life on your Samsung smart watch" when you have the free time to learn how you can increase your watch battery life. If you experience some discomfort or skin irritation when you wear your Samsung smart watch, it's probably time to clean it. Some residue or foreign material probably built up on the watch and is aggravating your skin. Also take a look at, "Properly wear and clean your Samsung smart watch" to help resolve what you may be experiencing with your watch band. If you would like to share any other feedback with us after reviewing the resources that has been shared or if you would like any further assistance, feel free to reach out to Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?category_names=Smartwatches&wearables_compatibility=Galaxy+Watch7
https://www.samsung.com/us/support/answer/ANS00084602/
Written by a customer while visiting Samsung US
Posted by: Lucy
Expertise:Intermediate
Verified Purchase:Yes
I really like the watch, I gave it 4 stars bc the weather is constantly notifying me. That's really annoying and there's no way to turn it off. Please fix that!
Written by a customer while visiting Samsung US
Posted by: xgapeachx
from Olympia,Wa
Expertise:Intermediate
Verified Purchase:Yes
Way better battery life than the previous model.Love it.
Written by a customer while visiting Samsung US
Posted by: Tom J
from Chesapeake, Va
Expertise:Intermediate
Verified Purchase:Yes
I really like the look and feel of the Galaxy Watch 7. I read reviews that talked about the battery life but so far I do not have any issues getting 2-1/2 to 3 days from a charge. I like the color and while I do miss the rotating bezel from the Galaxy Watch that the Watch 7 is replacing. I have 2 Galaxy Watches, one I wear for work and 1 for the weekends abd days off. I waited to replace one of these until Samsung improved the battery life. I like the way the Watch 7 feels and looks on my wrist.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, February 6, 2025
Hey there Tom,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our product line. We're so happy to hear that your Watch7 has been living up to, if not exceeding, all of your expectations so far. Let us know if you have any questions for us or if you would like any further assistance by reaching out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our product line. We're so happy to hear that your Watch7 has been living up to, if not exceeding, all of your expectations so far. Let us know if you have any questions for us or if you would like any further assistance by reaching out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Posted by: JB08
Verified Purchase:Yes
LOVE THIS WATCH! Easy to use, battery last a while and good size for my small wrist
Response from Samsung USBy R&R Team, February 5, 2025
Aloha JB08,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch7. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Please let us know if you would like further assistance or if you would care to provide additional feedback with us by contacting Samsung Support at your leisure. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch7. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Please let us know if you would like further assistance or if you would care to provide additional feedback with us by contacting Samsung Support at your leisure. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
3
Comfortable, but lousy battery
on February 3, 2025
Posted by: Travelbunny
The watch is comfortable to wear. It's light and the band is non irritating. The watch face is very nice and clear to read. I like all the available features. But very disappointed in battery life. Only one day make choosing a charging time challenging. If I had paid attention when researching this I would not have bought such an expensive watch.
Response from Samsung USBy R&R Team, February 4, 2025
Hey Travelbunny,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is important as we continue our quest to bring our consumers the best in design and functionality. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. For several reasons, your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Please take a moment to check out, "Reduced battery life on your Samsung smart watch" when you have the free time to learn about how you can optimize your battery life. If you would like further assistance afterward, please do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is important as we continue our quest to bring our consumers the best in design and functionality. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. For several reasons, your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Please take a moment to check out, "Reduced battery life on your Samsung smart watch" when you have the free time to learn about how you can optimize your battery life. If you would like further assistance afterward, please do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US