Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,658 Reviews)
Rating breakdown 4,658 reviews
5 Stars
3,327
4 Stars
791
3 Stars
268
2 Stars
130
1 Star
142
81%of customers recommend this product.
(
1,054 out of
1,296)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Posted by: khaoskosmos
from Bucks County, PA
Expertise:Expert
Verified Purchase:Yes
Very useful watch. It's nice to get notifications and reminders on my wrist. I forgot how often I used a watch to check the time back when I wore regular watches. I pop it in the charger while I shower and have no problem with battery. It seems to have gotten better over time. It's could probably last a 2 full days, maybe a bit more if dimmed or low power.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Reggie
from South bend, Indiana
Expertise:Expert
Verified Purchase:Yes
Very nice watch, love all the new additions and the look
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Malibu
from New York, NY
Expertise:Intermediate
Verified Purchase:Yes
The watch is beautiful but foesnt hold charge . It only gets me 1 day . I found that the old versions had battery life longer,in my opinion. Overall, its a great watch
I would recommend this to a friend!
Features
5
Performance
3
Design
3
Value
5
Response from Samsung USBy R&R Team, January 27, 2025
Hey Malibu,
Thank you for finding the time out of your busy day to share your sentiments with us about your Samsung Galaxy WAtch7. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy Watch may be experiencing battery drain or have decreased battery life for several reasons. For instance, certain apps can increase battery consumption. Please take a moment to review, "Reduced battery life on your Samsung smart watch" when you have the free time to learn about how you can increase your watch battery life. If you have any questions for us after reviewing the resource provided or if you would like any further assistance, feel free to contact Samsung Support at your earliest convenience. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the time out of your busy day to share your sentiments with us about your Samsung Galaxy WAtch7. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy Watch may be experiencing battery drain or have decreased battery life for several reasons. For instance, certain apps can increase battery consumption. Please take a moment to review, "Reduced battery life on your Samsung smart watch" when you have the free time to learn about how you can increase your watch battery life. If you have any questions for us after reviewing the resource provided or if you would like any further assistance, feel free to contact Samsung Support at your earliest convenience. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
Upgraded from a galaxy 4, and it is amazing. I love the new features.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, January 27, 2025
Good day Melissa,
Thank you for finding the free time to share your thoughts with us about your Samsung Galaxy Watch7. We value your honesty as we improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. So, it makes us extremely proud to hear that you have been enjoying the full functionality of your Galaxy Watch7 as well as those amazing features that is offered! Please let us know if you would like to share additional feedback with us regarding your purchase or if you would like any further assistance by reaching out to Samsung Support. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Thank you for finding the free time to share your thoughts with us about your Samsung Galaxy Watch7. We value your honesty as we improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. So, it makes us extremely proud to hear that you have been enjoying the full functionality of your Galaxy Watch7 as well as those amazing features that is offered! Please let us know if you would like to share additional feedback with us regarding your purchase or if you would like any further assistance by reaching out to Samsung Support. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Posted by: Susan P
from Lincolnton, NC
Expertise:Intermediate
Verified Purchase:Yes
Great Watch Love it. I highly recomend this product
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Will
from Dallas, TX
Expertise:Intermediate
Verified Purchase:Yes
I am enjoying my Galaxy Watch7 so far. I don't have any complaints. It dies what I need it to do. I especially enjoyed purchasing it from Samsung over my carrier because my watch doesn't need a data plan. I never leave home without my phone.
I would recommend this to a friend!
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: mr2k
Expertise:Intermediate
Verified Purchase:Yes
Prefer my old Galaxy Active 2. The battery life of this Galaxy Watch 7 is shorter than my old watch. Previous layout of apps was better on the old watch. I can't really speak to the new Health functions because I only use the workout tracker.
I would recommend this to a friend!
Features
5
Performance
3
Design
3
Value
4
Response from Samsung USBy R&R Team, January 28, 2025
Howdy Mr2k,
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy Watch may be experiencing battery drain or have decreased battery life for several reasons. For example, certain apps can increase battery consumption. Please take a moment to review, "Reduced battery life on your Samsung smart watch" when you have the free time to learn about how you can increase your watch battery life. If you would like to share any other feedback with us after reviewing the resource provided or if you would like any further assistance, feel free to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy Watch may be experiencing battery drain or have decreased battery life for several reasons. For example, certain apps can increase battery consumption. Please take a moment to review, "Reduced battery life on your Samsung smart watch" when you have the free time to learn about how you can increase your watch battery life. If you would like to share any other feedback with us after reviewing the resource provided or if you would like any further assistance, feel free to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
1
I can tell time
on January 28, 2025
Posted by: AUNT BB
from Jackson Michigan
Expertise:Beginner
I don't know how to work this watch it didn't come with instructions on how to use so for me it's a watch and I have apps from my phone but the watch is small it needs to be more explained with instructions Manuel
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, January 29, 2025
Howdy Aunt BB,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. We realize that transitioning to new devices can come with a bit of a learning curve. We have a plethora of resources in place to make the transition as seamless as possible. We offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. Feel free to take a look at them when you have the free time and reach out to us at Samsung Support afterwards if you have any questions for us. We're always happy to answer any questions that you may have and provide any further assistance you may need. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/watches/galaxy-watch7/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. We realize that transitioning to new devices can come with a bit of a learning curve. We have a plethora of resources in place to make the transition as seamless as possible. We offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. Feel free to take a look at them when you have the free time and reach out to us at Samsung Support afterwards if you have any questions for us. We're always happy to answer any questions that you may have and provide any further assistance you may need. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US