Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,658 Reviews)
Rating breakdown 4,658 reviews
5 Stars
3,327
4 Stars
791
3 Stars
268
2 Stars
130
1 Star
142
81%of customers recommend this product.
(
1,054 out of
1,296)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Posted by: DTech
Verified Purchase:Yes
Samsung Devices has really gone downhill. This watch does not last 1 day out of box. I turned of all the health features and this watch still does not last 3 days.
Response from Samsung USBy R&R Team, January 21, 2025
Hi DTech,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you're experiencing less than optimal battery life on your Galaxy Watch7, please take a moment to review "Reduced battery life on your Samsung smart watch." There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. If you have any questions for us after reviewing the resource shared or if you would like any further assistance, do not hesitate to contact Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you're experiencing less than optimal battery life on your Galaxy Watch7, please take a moment to review "Reduced battery life on your Samsung smart watch." There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. If you have any questions for us after reviewing the resource shared or if you would like any further assistance, do not hesitate to contact Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Isaac
from Illinois
Expertise:Expert
Verified Purchase:Yes
This was the perfect upgrade from my watch 5. Battery is better the Samsung health updates are better. Absolutely love this watch and it's new features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Glen K
from San Antonio Texas
Expertise:Intermediate
Verified Purchase:Yes
Nice, works great good price, looks cool ,Nice, works great good price, looks cool
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Karen S
from Bradenton, FL
Expertise:Intermediate
Verified Purchase:Yes
I really like most of the features for this watch and overall, I'm happy about the purchase. The screen is so crisp and you can customize the clock faces, tiles, and widgets for how you'll use it. Star removed for having to charge it nearly every day (this was an "upgrade" from another watch that would go 5 days without charging) and having to download 3 apps for this to work like the one for my old watch.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Beth
Verified Purchase:Yes
The battery life only lasts a day compared to my fitbit. Great watch but the battery life could be better.
Response from Samsung USBy R&R Team, January 21, 2025
Salutations Beth,
Thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you're experiencing less than ideal battery life on your Galaxy Watch7, please take a moment to review "Reduced battery life on your Samsung smart watch" when you have the free time to learn about how you can increase your battery life. If you have any questions for us afterward or if you would like any further assistance, let us know by contacting Samsung Support at your leisure. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you're experiencing less than ideal battery life on your Galaxy Watch7, please take a moment to review "Reduced battery life on your Samsung smart watch" when you have the free time to learn about how you can increase your battery life. If you have any questions for us afterward or if you would like any further assistance, let us know by contacting Samsung Support at your leisure. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Linda
from Pennsylvania
Expertise:Intermediate
Verified Purchase:Yes
Love it!! Glad I made the jump from Galaxy 5. Everything works seamlessly.💯
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Martin
from Las Vegas Nevada
Verified Purchase:Yes
Excellent watch. Easy to setup. Super recommended. Easy trade in.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: murph622
from Maynard, MA
Expertise:Intermediate
Verified Purchase:Yes
Great Watch! Perfect size, fast charging. I haven't explored all of the features but the resolution is nice.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US