Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,658 Reviews)
Rating breakdown 4,658 reviews
5 Stars
3,327
4 Stars
791
3 Stars
268
2 Stars
130
1 Star
142
81%of customers recommend this product.
(
1,054 out of
1,296)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Posted by: Allen
from SF Bay Area, CA
Expertise:Intermediate
Verified Purchase:Yes
Great watch and working seamlessly with the cell phone app.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Overall pleased with the Watch 7
on January 16, 2025
Posted by: JerseyJoe
from New Jersey
Expertise:Intermediate
This review is for the Samsung Galaxy Watch 7. I have owned many prior Galaxy watches (Gear S3, Active2, Watch X), and I recently upgraded to the Watch 7. The watch is VERY comfortable, to the point where I even sometimes don't realize I have it on, and don't mind wearing it to bed. However, I do wish the edge was rounded (like the Active 2) so that it didn't catch on clothing so easily. The google Assistant/Home features work as expected, and I can control my smart devices from my wrist. The user interface is also smooth and responsive. I have also noticed some improvements from prior Watch X models. For instance, the vibration motor seems more powerful than previous Watch X models. When wearing the Watch 6, i would constantly miss calls and texts, but I rarely miss any on the watch 7. Also, the heart rate sensor seems much more realistic. On all prior Galaxy watch models that I've owned, the heart rate didn't even come close to the correct heart rate until about 20 minutes into the workout. I have not checked for pinpoint Accuracy on the Watch 7, but the numbers are a lot more "realistic" earlier in the workout. These are the positives that stand out for me. However, there are some shortcomings, the worst of which is the battery life. I do not have AOD enabled, and still only get a little more than a day. This wouldn't be so bad if the watch charged up quickly (for instance while I was in the shower), but it takes almost 2 hours to charge from 5 to 100%. So because of this, I still rely on wearing my old Gear S3 when my Watch 7 is charging, which brings me to the second issue. The Auto-Switch feature only works when switching from the Watch 7 to the S3, but does NOT work when switching from the S3 back to the Watch 7 (I need to manually go into the Wearable app and manually reconnect every time). Another issue I have is that the watch will randomly lock, and I need to unnecessarily put in the PIN multiple times a day (even if I didn't remove the watch). Lastly, it's just silly how the name overlays the contact's picture on the Contacts tile. This defeats the purpose of having a picture. The prior generations of the watch had the name underneath, which made much more sense. Obviously, this is nothing to lose sleep over, it just looks ridiculous. Bottom line, I do like the watch overall, and would recommend it especially for the comfort factor, but it does have enough shortcomings to knock it down from 5 to 4 stars.
I would recommend this to a friend!
Features
5
Performance
3
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Im_KiLlIn_It
from Southern OH
Expertise:Intermediate
Verified Purchase:Yes
Nice upgrade from my old watch 5. I'm glad I went ahead and ordered the 7, just wish I would've done it sooner. If your looking to be hands free this Galaxy watch7 is where you'll want to be.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Scott B
from Boston, Mass
Expertise:Expert
Verified Purchase:Yes
Faster, smoother than my Galaxy Watch 4. Battery life better too. Continue to love the device and how it's truly a health motivator in your wrist.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: SigGirl
from St. Louis, MO
Expertise:Expert
Verified Purchase:Yes
Works great. Very good features. Wish is was a bit smaller.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Kreamyk
Verified Purchase:Yes
This was a gift for my Mom. She is very happy with the watch.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Absolutely Boring
on January 18, 2025
Posted by: lcbjag
I traded in my Galaxy Watch5 for the 7. You don't really get anything that is exceptional, but you loose access to so many watch faces/face apps. Samsung needs to extend the ability to use Facer to this model. The watch is absolutely boring! Also, they should let you know in advance you will have limited face selections.
Response from Samsung USBy R&R Team, January 21, 2025
Hey lcbjag,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please feel free to check out the comparison between your previous Watch5 versus the Watch7. If you would like to share additional feedback with us or if you would like further assistance, do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/compare/
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please feel free to check out the comparison between your previous Watch5 versus the Watch7. If you would like to share additional feedback with us or if you would like further assistance, do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/compare/
Written by a customer while visiting Samsung US
Posted by: Gaddyg
from Washington
Expertise:Expert
Verified Purchase:Yes
Love this watch. Upgraded from Active 2, this has better features. It coonects to all my apps. Easy to set up. Love the faces you have to choose from.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US