Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,658 Reviews)
Rating breakdown 4,658 reviews
5 Stars
3,327
4 Stars
791
3 Stars
268
2 Stars
130
1 Star
142
81%of customers recommend this product.
(
1,054 out of
1,296)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Posted by: Andrea
Verified Purchase:Yes
I am satisfied with my new Galaxy Watch. I am a Samsung user from watches, to phone, to earbuds, to televisions. My watch fits well and works well. The battery power is great and I love the way it fits on my wrist.
Written by a customer while visiting Samsung US
Posted by: CeCe
Expertise:Expert
Verified Purchase:Yes
The watch has nice features but the battery life is horrible. The watch has to be charged daily, especially if you wear it to track your sleep. Samsung needs to work on improving it.
No, I would not recommend this to a friend.
Value
2
Response from Samsung USBy R&R Team, January 9, 2025
Hello CeCe,
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch7. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn how you can optimize your battery life on your device. If you would like to share any other feedback with us or if you would like any further assistance after reviewing the resource provided, do not hesitate to reach out to Samsung Support. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch7. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn how you can optimize your battery life on your device. If you would like to share any other feedback with us or if you would like any further assistance after reviewing the resource provided, do not hesitate to reach out to Samsung Support. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Hong88
from Illinois
Expertise:Beginner
Verified Purchase:Yes
It is good design and has offer alot of features. I enjoy wearing it . One downsize is the battery doesn't last too long.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: ScanCS
from Illinois
Expertise:Intermediate
Verified Purchase:Yes
My husband previously owned the Gear3 watch and it just wasn’t updating properly anymore. This was his upgrade and he loves it! The screen is bigger on this watch which he loves. It also has a much longer battery life and the health stats are way more accurate than his previous version.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Dover Tennessee
Expertise:Intermediate
Verified Purchase:Yes
All though I love my galaxy watch 7 I ordered the wrong one I wanted the 40 not 44 the 44 is to big for me.
I would recommend this to a friend!
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Don Julio
from East Coast
Expertise:Expert
Verified Purchase:Yes
Great watch !! 5stars very fast and stylish user friendly
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: usav8r
from Dallas, TX
Expertise:Intermediate
Verified Purchase:Yes
Loved the watch, battery life too short had to be charged each day.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
4
Value
5
Response from Samsung USBy R&R Team, January 10, 2025
Hey Usav8r,
Thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Take a moment to review, "Reduced battery life on your Samsung smart watch" to learn how you can optimize your battery life on your Galaxy Watch7. If you would like to share additional feedback with us or if you would like any further assistance after reviewing the resource shared, do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Take a moment to review, "Reduced battery life on your Samsung smart watch" to learn how you can optimize your battery life on your Galaxy Watch7. If you would like to share additional feedback with us or if you would like any further assistance after reviewing the resource shared, do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Srikar
from Ohio
Expertise:Beginner
Verified Purchase:Yes
Watch 7 is absolutely terrific. Love the software and the hardware
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US