Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5 out of 5
4.5
(4,685 Reviews)
Open Ratings Snapshot
Rating breakdown 4,685 reviews
5 Stars
3,347
4 Stars
793
3 Stars
271
2 Stars
131
1 Star
143
81%of customers recommend this product. 
(
1,070 out of 1,314
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
5 out of 5
5
extraordinary clock.
on September 21, 2025
Posted by: KeniA
Expertise:Intermediate
Verified Purchase:Yes
Extraordinary Watch, beautiful look, I really enjoyed it, in fact I returned it to order a Whatch 8 but I honestly like it better on the 7th... the only detail is the load of its stack, but I really like it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Slightly disappointed
on January 28, 2026
Posted by: Audra
from Charlotte, NC
Expertise:Beginner
Verified Purchase:Yes
While I like many of the new features, I find that the battery life sucks a bit. Also, not many options for other watch bands either.
Performance
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the watch
on November 1, 2025
Posted by: Chuck
from Ny
Expertise:Intermediate
Verified Purchase:Yes
I like having a smart watch. Looks and feels nice. Like to answer on the watch instead of looking for a phone
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Highly recommend!
on February 20, 2026
Posted by: Lorraine
from Texas
Expertise:Intermediate
Verified Purchase:Yes
I love my watch7! It's fast and efficient. The battery last longer than watch6.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Fair
on November 3, 2025
Posted by: Carolina
from New jersey
Expertise:Intermediate
Verified Purchase:Yes
The battery life doesn't last for 2 days but besides that everything its fine
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome features
on February 11, 2026
Posted by: Abendele
It's great!!! And c would recommend to friendscand fami l y
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Battery life doesn't last
on February 7, 2026
Posted by: NW19
from Washington State
Verified Purchase:Yes
For some reason the battery life on this watch doesn't not last nearly as long as it did with my Galaxy 6. I have to charge the Galaxy 7 every other day, whereas my Galaxy 6 would last at least 4 days before I had to charge it. Other then that I love the watch and will continue to be a loyal Samsung customer.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R TeamFebruary 9, 2026
Hey NW19,
Thank you for taking the time to share your thoughts with us about your Samsung Galaxy Watch7. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to an eligible devices. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Our partners at UbreakIfix are also standing by to assist you with any repair needs you may have. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than optimal battery life, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors, if any, that may be impacting your device. Let us know if you would like any further assistance after reviewing the resources shared, please feel free to reach out to Samsung Support at your earliest convenience. Thanks for being a steadfast Samsung customer. - Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Nice watch, good features!
on March 24, 2026
Posted by: Squale
So I got this watch my first smart watch so I guess I don't have anything to compare it to. I think the watch works great. It has a pretty good number of apps and they always add more. The screen is good. The slide typing if careful is accurate however for some reason like most Samsung devices of its wet is almost impossible to use the screen. It does show up good and clear on a sunny day unlike my s25+ which I can barely see half the time. The battery life does kinda suck. If I could wear it all night and then charge it while I take a shower that works be great but it needs a couple hours to get full charge. They say to check out some article on how to get better battery life but 1, it doesn't take you to that article, 2. The article said some really basic crap. Basically it says to put it in watch only mode to get days off battery life. Which is defeating the purpose of having a smart watch. Even if I'm power saving mode, no AOD, with Wi-Fi off, Bluetooth is nessacary if you need to keep it connected to phone, 50% bright, quick turn off display still get a full day off you don't really use it at all. Not ideal. You should be and to use apps keep it in a power saving mode and get at least a full 24 hours out of it. They need to work on the software keeping services minimal auto dimming when not looking at it, only having sensors run when triggered, etc, to get that power consumtion down and give it just 50ma more size would maybe give it two to three days of use. Or give it a solar cell somewhere so it gets charged even a little bit by the sun. Or super fast charging to go from 15%to 100% in a half hour or less.. otherwise I thinks it's great. Wish they were working on glasses that could be stand alone instead of a watch though.
Written by a customer while visiting Samsung US
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