Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,704 Reviews)
Rating breakdown 4,704 reviews
5 Stars
3,357
4 Stars
799
3 Stars
272
2 Stars
131
1 Star
145
82%of customers recommend this product.
(
1,082 out of
1,327)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
3
Bad Battery
on February 18, 2025
Posted by: techgenius
[This review was collected as part of a promotion.] I turned off all health features and manage to only get about 2 days out of the watch. If I use the watch oob with no features off, the watch does not last 1 day.
Value
3
Response from Samsung USBy R&R Team, February 20, 2025
Good day Techgenius,
Thanks for sharing your recent experience with using the Samsung Galaxy Watch7. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you're experiencing less than optimal battery life on your Galaxy Watch7, please take a moment to review, "Reduced battery life on your Samsung smart watch" to help resolve what you have described to be experiencing with your watch battery. Let us know if you have any questions for us afterward by reaching out to Samsung Support. Thanks for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/galaxy-watch7/
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for sharing your recent experience with using the Samsung Galaxy Watch7. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you're experiencing less than optimal battery life on your Galaxy Watch7, please take a moment to review, "Reduced battery life on your Samsung smart watch" to help resolve what you have described to be experiencing with your watch battery. Let us know if you have any questions for us afterward by reaching out to Samsung Support. Thanks for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/galaxy-watch7/
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Watch 7 is amazing
on February 18, 2025
Posted by: ItsBobby
[This review was collected as part of a promotion.] This watch is so bright and smooth. The sensors are incredible. I was actually out of breath recently and was alerted by my watch that my heart rate was high. I'm so glad I was wearing it because I wouldn't have caught that it was my heart rate.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ergonomic and comfortable.
on February 17, 2025
Posted by: Silverman
[This review was collected as part of a promotion.] Honestly, the only drawback is the battery, which lasts just one day. Other than that, it has no flaws and is absolutely excellent in every way. I just wish Samsung would do something to improve the battery life of its watches.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The product is so nice
on February 17, 2025
Posted by: Caramela
[This review was collected as part of a promotion.] Nice one but I wanted the other watch ultra wanted to trade it but they refused. I want the ultra cause the water feature.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the fitness insights and Sleep tracking
on February 17, 2025
Posted by: Sassy2u
[This review was collected as part of a promotion.] The best part of this watch is the fitness part. I love also how I can change it to any watch face. I can see the temperature outside and rain percent, my steps, my calories and fitness time all in one spot when I look down. I really enjoy the heart rate tracking and also the ability to turn off any alarms that go off on my phone. It's super important when you're away from your phone and you want to turn off the alarms going off.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Never leave without it!!
on February 17, 2025
Posted by: Landowner
[This review was collected as part of a promotion.] I have had the Galaxy watch 7 for a while now and can say it was a great jump in power and battery coming from the galaxy watch 4. I love the set of amazing sensors. From sleep tracking, to getting to 30K steps in one day, it's been great. I almost never leave without it. The new AI has been plenty useful from summarizing my sleep and how I can improve it the next night. My overall energy score has slowly improved and I'm very happy.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
You know what time it is...
on February 17, 2025
Posted by: J34MJ1S
[This review was collected as part of a promotion.] Glad that it's in my life! Sleek, bold design. Noticeable increase in comfort with each new series.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsungwatch7
on February 17, 2025
Posted by: Lovewatch7
[This review was collected as part of a promotion.] I love my new watch 7. Great operating system. Battery last forever as well. Just an over all great watch.
Value
5
Written by a customer while visiting Samsung US