Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,658 Reviews)
Rating breakdown 4,658 reviews
5 Stars
3,327
4 Stars
791
3 Stars
268
2 Stars
130
1 Star
142
81%of customers recommend this product.
(
1,054 out of
1,296)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
4
Is a good buy, wish the battery life to be bettet.
on December 25, 2024
Posted by: Kalyan
Expertise:Intermediate
Verified Purchase:Yes
Galaxy watch7 meets my requirements, I just wish the battery life was a little longer than a day - I run it on minimum app references to the phone, yet the battery lasts for 26 hours (approximately)
I would recommend this to a friend!
Features
5
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Kkent
from Kentucky
Verified Purchase:Yes
Perfect size! Battery is good, lasts all day! Wish it came in pink!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Battlefield, Mo.
Expertise:Intermediate
Verified Purchase:Yes
Very nice watch, purchased to replace my Galaxy Watch 5Pro. Much lighter than the previous watch, but the screen is sharper and I actually forget I'm wearing it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Nicole s
from Radcliff KY
Verified Purchase:Yes
Love the sasung watch. But even when i dont run most of the features the battery life is only about 24 to 36 hrs... that part is disappointing
Features
3
Performance
3
Design
4
Value
3
Response from Samsung USBy R&R Team, December 30, 2024
Hey Nicole,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to conduct some simple troubleshooting steps to help resolve what you may be experiencing with your Galaxy Watch7. Let us know if you have any questions for us after reviewing the resource shared or if you would like any further assistance by reaching out to Samsung Support at your earliest convenience. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to conduct some simple troubleshooting steps to help resolve what you may be experiencing with your Galaxy Watch7. Let us know if you have any questions for us after reviewing the resource shared or if you would like any further assistance by reaching out to Samsung Support at your earliest convenience. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Plano75
from Plano TX
Expertise:Intermediate
Verified Purchase:Yes
Great smartwatch for a fair price. My Samsung phone pairs perfectly with it, with many integrated features like Health, Camera and others. Great battery life and a simple and intuitive user experience. Highly recommend it!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's a good watch, but has strings attached
on December 25, 2024
Posted by: Whiskey5jda
from DFW
Expertise:Intermediate
Verified Purchase:Yes
It's a good watch. There was a certain watch faces that I was using with my watch 3, that I really liked, but it isn't available for my watch. I also don't like thr fact that I cannot use the Facer app with this watch either.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
2
Cumbersome, it's hard to see, hard to use.
on December 26, 2024
Posted by: Kevin
from Alaska
Expertise:Expert
This is the third watch that I set up and all three say failed.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R Team, December 27, 2024
Hello Kevin,
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch7. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. To access all its fun and useful features, you'll want to connect your smart watch to your phone using the Galaxy Wearable app. If your phone isn't available, you can also set up your watch without a phone and pair it with the Galaxy Wearable app later. Once everything is set up, your smart watch and phone will make a dynamic duo. You can even automatically sync data between the two of them, such as your workout information from Samsung Health. Please take a moment to review, "Setting up your Samsung smart watch with or without a phone" to help resolve what you may be experiencing with your setup. Feel free to reach out to Samsung Support afterward if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS10002899/
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch7. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. To access all its fun and useful features, you'll want to connect your smart watch to your phone using the Galaxy Wearable app. If your phone isn't available, you can also set up your watch without a phone and pair it with the Galaxy Wearable app later. Once everything is set up, your smart watch and phone will make a dynamic duo. You can even automatically sync data between the two of them, such as your workout information from Samsung Health. Please take a moment to review, "Setting up your Samsung smart watch with or without a phone" to help resolve what you may be experiencing with your setup. Feel free to reach out to Samsung Support afterward if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS10002899/
Written by a customer while visiting Samsung US
Posted by: Travis
Verified Purchase:Yes
I was still quite happy with my galaxy watch 4 classic, but upgraded because I got such a great trade-in deal for black friday. I can say I am VERY satisfied and happy I made the plunge. It's a much bigger upgrade that i anticipated, both in battery life and responsiveness. Great job Samsung!
Written by a customer while visiting Samsung US