Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,658 Reviews)
Rating breakdown 4,658 reviews
5 Stars
3,327
4 Stars
791
3 Stars
268
2 Stars
130
1 Star
142
81%of customers recommend this product.
(
1,054 out of
1,296)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Posted by: J Winters
from Columbia Mo
Expertise:Intermediate
Verified Purchase:Yes
Great watch, amazing features such as the sleep tracking etc. Seems to be really smooth and battery lasts a couple of days. So many features for the screen too. I am very happy. I had a s3 frontier and held on to it for about 6 years
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Battery life not great!
on December 23, 2024
Posted by: sebs_
from PR
Expertise:Intermediate
I bought this a few weeks ago and came after 3 weeks, I love the AI features and the health tracking. The battery life is decent but not great, it lasts less than a day but great product overall.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: JVJR
Verified Purchase:Yes
amazing watch with great features!!! amazing watch with great features!!!
Written by a customer while visiting Samsung US
Posted by: Toad
from Central Illinois
Expertise:Intermediate
Verified Purchase:Yes
Share feedback with other viewers and people that read reviews.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Wanne
from Virginia
Expertise:Intermediate
Verified Purchase:Yes
This is a great watch, I upgraded from the watch 5
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: GMulp
from GA
Expertise:Intermediate
Verified Purchase:Yes
Charging hardly stays for a day and half. Cannot use every feature and expect to keep the charge even for more than 10 hours. What's the point if charging doesn't last for more than 10 hours
Features
4
Performance
2
Design
3
Value
1
Response from Samsung USBy R&R Team, December 26, 2024
Good day GMulp,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you're experiencing less than ideal battery life on your Galaxy Watch7, please take a moment to review "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing with your Galaxy Watch7. Let us know if you have any questions for us after reviewing the resource provided by reaching out to Samsung Support at your earliest convenience. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you're experiencing less than ideal battery life on your Galaxy Watch7, please take a moment to review "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing with your Galaxy Watch7. Let us know if you have any questions for us after reviewing the resource provided by reaching out to Samsung Support at your earliest convenience. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Divya
from Il
Verified Purchase:Yes
It looks good. I liked it and it is working fine.thanks
Features
5
Performance
5
Design
5
Written by a customer while visiting Samsung US
Posted by: Zmir
from New York
Expertise:Intermediate
Verified Purchase:Yes
Look nice , works fine but the battery is not good barely makes the second day and that's on the minimum working
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
5
Value
2
Response from Samsung USBy R&R Team, December 26, 2024
Hello Zmir,
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch7. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. If you're experiencing less than optimal battery life on your Galaxy Watch7, please take a moment to review "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing with your Galaxy Watch7. If you have any questions for us afterward or if you would like any further assistance, feel free to contact Samsung Support. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch7. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. If you're experiencing less than optimal battery life on your Galaxy Watch7, please take a moment to review "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing with your Galaxy Watch7. If you have any questions for us afterward or if you would like any further assistance, feel free to contact Samsung Support. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US